• Title/Summary/Keyword: 민원서비스

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The Security Requirement for Implementation of Secure and Reliable e-Government (안전하고 신뢰성있는 전자정부 구축을 위한 보안 요구사항)

  • 김명은;오승희;정연서;서동일
    • Proceedings of the Korea Information Assurance Society Conference
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    • 2004.05a
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    • pp.243-249
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    • 2004
  • According as information society has been raised, many countries of the world have taken a lot of interests in e-government implementation. The several guidance countries already have offered people various administrative service and popular enmity service in the Internet conveniently, People can use e-government service more conveniently by the Internet, but important personal information or state secret can be leaked in the Internet. Because of these security vulnerabilities, a lot of countries are constructing security infrastructure that can protect personal information. In this paper, we examine e-government construction trends of the several guidance countries, and propose security considerations to provide safe and reliable e-government service.

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A Comparative Study on the Information Security Strategy of Korean I-Government with Defense-in-Depth Strategy of DoD (미 국방성의 종심방어전략과 전자정부의 정보보호전략에 관한 비교 연구)

  • Song Woon-ho;Jeong Wook-jae;Kim Joon-bum;Kang Han-seung
    • The KIPS Transactions:PartC
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    • v.12C no.5 s.101
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    • pp.659-664
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    • 2005
  • Advanced countries overhaul government workflows using IT, which not only enhances efficiency and productivity, but paves the way to a 'e-Government' offering prompt, quality service for citizens. This research analyzes the DiD(Defense-in-Depth Strategy) and compares the information protection strategy of Korean e-Government with DiD for reliable and safe e-Government's build.

A Design of Digital Authentication-based NEIS (전자인증기반 교육행정정보시스템 설계)

  • No, Seon-Jin;Chung, Il-Yong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2003.05c
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    • pp.1973-1976
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    • 2003
  • 교육행정업무에 대한 전자적인 거래 흑은 각종 문서의 안전한 송 수신과 사용자의 신원을 확인하여 안전한 행정업무 수행이 가능하도록 하기 위해서는 보안을 갖춘 인증체제를 도입하였다. 본 논문에서는 PKI 기반 암호기술을 이용하여 전자인증기반의 교육행정정보 시스템을 설계하였다. 세부거래에 대한 알고리즘은 비밀키, 키 친환 공개키, 개인 키 및 서명용 공개키 개인 키를 사용하였고 또 시스템 지원 기관의 서버가 사용자의 신원을 확인할 수 있어서 업무담당자 및 관련자의 안전한 업무수행 보증과 국민에게 교육행정정보 및 민원서비스를 안전하게 제공하는 교육행정정보 시스템을 설계하였다. 제안된 시스템의 인증모듈은 인증, 기밀성, 무결성, 부인봉쇄 서비스 통의 보안기능을 제공하도록 설계되었다.

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Korean Text Classification Using Randomforest and XGBoost Focusing on Seoul Metropolitan Civil Complaint Data (RandomForest와 XGBoost를 활용한 한국어 텍스트 분류: 서울특별시 응답소 민원 데이터를 중심으로)

  • Ha, Ji-Eun;Shin, Hyun-Chul;Lee, Zoon-Ky
    • The Journal of Bigdata
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    • v.2 no.2
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    • pp.95-104
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    • 2017
  • In 2014, Seoul Metropolitan Government launched a response service aimed at responding promptly to civil complaints. The complaints received are categorized based on their content and sent to the department in charge. If this part can be automated, the time and labor costs will be reduced. In this study, we collected 17,700 cases of complaints for 7 years from June 1, 2010 to May 31, 2017. We compared the XGBoost with RandomForest and confirmed the suitability of Korean text classification. As a result, the accuracy of XGBoost compared to RandomForest is generally high. The accuracy of RandomForest was unstable after upsampling and downsampling using the same sample, while XGBoost showed stable overall accuracy.

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A Study on Evaluation of Administration Service Quality of District Office (구청 행정서비스품질 평가에 관한 연구)

  • Choi, Yong-Jung;Jung, Sang-Yun
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.1
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    • pp.191-199
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    • 2011
  • Under the influence of a paradigm shift for administrative service of public institutions in around the world, the 'Government Affairs Assessment Act' has been enacted in Korea in March 2006. By the law, each local governments have been obligating to conduct self-assessment and resident's satisfaction survey for improving administrative service. Thus, the purpose of this study is to evaluate the administrative service quality of district offices(in seoul) in order to meet the government's efforts, and to derive improvement point of administrative service quality in district office. Consequently, this study shows administrative service quality factors affecting resident's overall satisfaction degree, service value maturity and positive image maturity of district office and then, will explore improvement ways of each district office through attribute analysis of administrative service quality.

An Analysis of the Characteristics of the Civil Complaints Occurred to the Landscape Architecture Project in Apartment Complex (아파트 단지 조경사업에서 발생하는 민원 특성 분석 - 민원의 공공성과 조치용이성 분석을 중심으로 -)

  • Cho, Se-Hwan;Lee, Myeong-Hun;Jo, Hyun-Kil;Kim, In-Ho;An, Seung-Hong;Oh, Jeong-Hak
    • Journal of the Korean Institute of Landscape Architecture
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    • v.41 no.5
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    • pp.78-90
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    • 2013
  • The purpose of this study was to analyze the types and characteristics of public complaints caused by the landscape architecture projects in the case of apartment complex. Furthermore, its purpose was also to propose as the basis data for the minimization of complaints in the course of future landscape architecture projects. To analyze and categorize the apartment complex civil complaints, we collected basic and case study data from LH Corporation, SH Corporation and GICO from 2009 to 2012. We also categorized 672 landscape complaints to 73 categories and conducted a survey from residents and landscape architecture. This Survey is to use IPA can collect character(public-private), handling of civil affair(easy-hard) and analyze typical characters and difference of civil complaint awareness between landscape architecture and residents. First, we were categorized 73 civil complaints by type in 5 categories such as park, green space and street trees, pedestrian road, facilities, and others. Second, the most common landscape complaints appear in green spaces, street trees, facilities, pedestrian roads and park orders. Third, results of the analysis conducted for each item which are publicity and measures the ease. 'Facilities', 'landscape and greenery', 'pedestrian road' and others were commonly appears from residents and professional awareness of the complaints. However, complaints of park appear different awareness between landscape architecture and residents. Fourth, 35 from 73 civil complaints(47.9%) are having high publicity and easy to measure, 25 civil complaints(34.2%) has analyzed to individual and difficult to measure so about the these complaints need to check from the design step so that it is necessary to minimize the problem of additional expense by civil complaints burden and decrease the confidence of residence problem were considered.

Assessment of Information Services Available form Korean Government Websites (중앙 행정부처 웹사이트의 정보서비스 평가: 정보공개와 이용자 참여를 중심으로)

  • Lee, Myeong-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.15 no.2
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    • pp.195-218
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    • 2004
  • This study asesses the effectiveness of Korean Government web sits in providing equitable and appropriate access to government web sites was evaluated. Five information contents of services, fluent operation of services, feedback mechanism, easiness of access, and design. The result showed that there are several issues for the government to address in formulating effective policy for government web sites although most information services provided by Government web sites were highly appreciated by the researcher. This article provides an overview of information policy issues to the government web site designers and administrators.

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PC Interlocked Terminal-based Public Offices Fees Payment Management System (PC 연동 단말기 기반의 관공서 제세공과금 수납관리 시스템)

  • Shin, Dong-Suk
    • The Journal of the Korea Contents Association
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    • v.9 no.5
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    • pp.50-60
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    • 2009
  • Recently, the traffic card is gradually utilized and its several supplementary services have been significantly developed. Particularly, since it is possible to pay fees for buses, taxies, subways, parking and tollgates with only one traffic card, new payment method for economically processing has been focused. This paper presents a new receipt management system which allows possibly paying with several digital cards through PC interfacing terminals. The proposed system is mainly composed of three parts: terminals, middleware, and management servers. A terminal part includes processing module for payment/charging and credit/check/debit cards, etc and its operation is fulfilled through a middleware part. A main task of a middleware part is to connect a terminal part to managing servers through middleware applications. Additionally, processing of several receipt items and monitoring of the terminals to product statistical reports based on the processed result are carried out in the middleware. A management sever part is accomplished for collecting all of transaction histories against users and charging items over allowed province and managing statistical information. The proposed system is currently utilized in the Nam-GU district office and the Nam-GU district health center, Busan, S. Korea, respectively for testing its effectiveness. We conclude from this demonstration that the system is more useful and efficient than the previous processing method especially in that variable payment ways are provided and consumption burden is reduced.

Effective Recognition of Land Registration Map Using Fuzzy Inference (퍼지추론 기반의 효율적인 지적도면 인식)

  • Kim, Yoon-Ho
    • Journal of Advanced Navigation Technology
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    • v.11 no.3
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    • pp.343-349
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    • 2007
  • This paper addressed a recognition method of land registration map based on fuzzy inference scheme, which is able to solve the time complexity problem of typical method [Fig. 2]. Not only line color, thickness but also number, character are used as a fuzzy input parameter. It concentrated on generation of fuzzy association map, and useful informations are extracted result from fuzzy inference. These results are precedent process for estimating the construction space and restoring 3D automatic modeling. It can also utilize to the internet service acceleration propulsion business such as u-Gov based land registration service.

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