• Title/Summary/Keyword: 문헌구조

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An Empirical Study on How IT Service Management can have an Impact on IT Service Management Performance (IT 서비스관리가 IT서비스관리 성과에 미치는 영향에 관한 실증연구)

  • Lee, Jae-Beom;Lee, Seung-Joon;Kim, Seung-Yoon;Kim, Sang-Soo
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.11a
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    • pp.678-682
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    • 2006
  • 최근 기업에서는 가치창출을 위해서 정보기술을 어떻게 활용할 수 있을지에 대한 관심이 높아지면서 IT에 대한 투자가 증가하면서 IT에 대해서 전략적으로 중요하고 IT도 하나의 비즈니스로 관리되어야 한다고 여겨지고 있다. IT에 대한 비용 절감에 대한 요구는 계속되고 있으며, 사용자들의 요구수준이 높아지고 있어서 IT서비스제공자는 합리적인 비용 구조하에 더 나은 품질의 서비스를 제공해야 하는 상황이다. 이처럼 IT서비스 관리의 중요성이 커짐에도 불구하고 아직까지는 국내에서는 IT서비스 관련된 연구나 논문들은 IT서비스 관리의 인증이나 개발에 대한 탐색적인 연구만 있을 뿐 실증적인 연구가 미흡한 실정 이다. 따라서 본 연구는 먼저 문헌 연구를 통해서 IT서비스 관리 구성요소에 대해 알아보고자 하였다. 또한 이를 뒷받침하기 위해 실제 IT서비스를 도입하고 있는 기업들을 대상으로 IT서비스 관리구성요소를 파악하였다. 본 연구의 의의는 문헌연구나 현장연구를 통해서 제시된 IT서비스관리의 구성요소를 이용하여, 차후 IT서비스관리를 통해서 IT서비스관리 성과향상에 기여할 수 있다는 점을 실증적으로 밝혀내기 위한 틀을 제공한다는데 있다.

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An Experimental Study of Cocitation Analysis on Web Information (웹 정보원의 동시인용분석에 관한 실험적 연구)

  • 정동열;최윤미
    • Journal of the Korean Society for information Management
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    • v.16 no.2
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    • pp.7-26
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    • 1999
  • This experimental study examines informetric analysis of World Wide Web based upon cocitation analysis of Web pages and features of Web resources in the field of communication studies. Cocitation analysis is basically performed to examine the intellectual structure of the communication studies in reflecting link count on the Web. The selected Web resources in the field are mapped in two dimensions based upon the similarities of cocitation frequency, correlation matrix, mutidimensional scale and cluster analysis. Cocitation analysis methods using organizational homepage, personal homepage, or Web index, to Web produced clustering of Web resources that had topical similarities. So far, although informetric analysis of Web resources is in the preliminary stage, it shows that Web can be a new tool for indicating the intellectual structure of a specific research field. In addition, this study analyzes characteristics of printing resources and Web resources, and differences of research methods in applying cocitation analysis.

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An Empirical Analysis on the Service Quality of the National Library of Korea and Its Effect (국립중앙도서관의 서비스품질과 그 효과에 대한 실증적 분석)

  • Han, Sang-Il;Kim, Young-Jea;Yu, Pyeong-Jun;Bae, Deuk-Jong
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.1
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    • pp.295-311
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    • 2008
  • The authors examine the service quality of the National Library of Korea and its effects on the customer satisfaction and the annual number of visit. In particular this article tests the actual effects of the extension of opening hour that has been famous for increasing ratio of library operation and employing more librarians. A survey of 332 customers was conducted to measure individual perceptions on the customer service and satisfactions and estimate structural equation models across two time slots: the daytime, and night hour. The major findings of this study are that the service quality tends to increase customer satisfaction.

Study on the Semantic Extension of the Concept of Metadata (메타데이터의 의미론적 확장에 관한 연구)

  • Nam, Tae-Woo;Lee, Seung-Min
    • Journal of the Korean Society for Library and Information Science
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    • v.44 no.4
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    • pp.373-393
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    • 2010
  • In the current information environment around the library community, metadata is recognized as a sophisticated and powerful tool that can manage and represent information resources. However, with the discreet use of the concepts of metadata and metadata standard, there is no clear boundary that differentiates metadata standard from simple resource description and traditional bibliographic structure, leading to confusion as to what a metadata and metadata standard is. To consider these issues, this research discussed what metadata and metadata standards are based previous definitions of metadata. Based on those definitions, the fundamental concept of metadata is reestablished to be properly used in the library community.

A Comparative Analysis on Copyright Limitations for Libraries in Major Countries (주요 국가의 저작권법상 도서관관련 권리제한 비교분석)

  • Yoon, Hee-Yoon
    • Journal of the Korean Society for Library and Information Science
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    • v.44 no.4
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    • pp.277-301
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    • 2010
  • Since the England's Parliament revised the British copyright law and enacted the first copyright exception specifically for libraries (user or service) in 1956, copyright exceptions applicable to libraries have been an important part of world copyright laws through the last few decades. Copyright exceptions for libraries are a critical legal tool to preserve intellectual and cultural heritage, promote equitable access to knowledge and information to the public, and to support learning and research. Based on these reasons, this study analyzed and compared the current state of copyright structure and limitations or exceptions for library in six major countries(United States, United Kingdom, Germany, France, Japan, and Republic of Korea).

Analysis of the Contents and Characteristics in DDC Ed. 21 (DDC 21판의 개정내용과 그 특성분석)

  • Nam Tae-Woo
    • Journal of the Korean Society for Library and Information Science
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    • v.30 no.4
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    • pp.85-104
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    • 1996
  • The purpose of this study is to analyze the edition of 21 of the Dewey Decimal Classificatin. Edition 21 includes major revisions of three schedules : 350-354 Public administration, 370 Education, and 560-590 Life sciences. The aim of Edition 21 was user convenience, Regularization, Faceting, Terminology, International needs and Cooperative development and Changes in the database. The Dewey Decimal Classification is preparing for the future in a number of ways. Editorial work is supported by a UNIX-based system and access to online bibliographic databases. Two edition of Electronic Dewey have been published and a Windows version have been published.

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Alternative Views on Health Care Utilization (보건사업이용에 관한 여러 가지 견해)

  • Suh, Kitack
    • Journal of Korean Academy of Nursing
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    • v.12 no.1
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    • pp.53-66
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    • 1982
  • 본문은 보건사업이용문제를 취급한 국내외의 문헌을 조사하여 사회인구학적. 경제적, 사회문화적(사회심리학적, 조직적 그리고 사회제도적)인 입장에서 보건사업이용문제를 어떻게 설명하는가를 보고저 했다. 사회인구학적 측면에서 볼 때 연령, 성별, 교육수준, 결혼관계, 직업별, 종교, 거주지, 가족의 크기 가족구성등의 요인들이 일면외 연구중에서 정도를 달리하며 보건사업이용에 영향을 미치고 있음이 밝혀지고 있다. 경제적 입장에서는 가구수입, 의료비, 의료보험비와 경제적지위에 관한 다른 여러가지 요인들이 직접적으로 보건사업활용행위에 영향을 주고 있으며 사회문화적 입장에서 생각할 때 보건사업이용행위는 사회계급과 문화적 가치, 인종적차이와 의료적 태도의 상이에 따라 크게 좌우되고 있음을 보여주고 사회심리학적으로서는 보건에 관한, 태도, 믿음 및 지식과 지병으로부터 오는 정신적 압박감과 환자와 의사간의 상호작용등의 요인들이 보건사업이용과 어떠한 상관관계를 가지느냐에 그의 초점을 두는 바 이러한 주요인들이 다소나마 보건사업이용행위에 영향을 가하고 있음을 관계문헌은 말해주고 있다. 조직적 견해로서는 보건사업구조의 어떠한 조직적 변화는 보건사업이용행위에 영향을 준다는 것을 전제하고 있으며 사회제도적 입장에서는 한 개인은 여러 요소들이 상호관계되어 있는 한 제도의 일부요소로 보고한 개인의 보건사업이용행위가 다른 관계된 요소들에 비해서 어떻게 영향을 받고 있는가를 밝히려 하고 있다. 끝으로 보건사업이용에 관한 조사연구자들은 이상에서 말한 여러가지 견해의 접근방법중 단순히 한가지 접근방법만을 접하지 않고 있으며 앞으로도 더욱 종합적인 접근방법에 의해서 보건사업이용에 관한 연구가 이루워 질 때 보다 의미 있는 결과를 얻을 수 있을 것이다.

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Comparative Evaluation of Directory Services Provided by Major Korean Search Portals: In the Field of Computer and Internet (주요 포털들의 디렉토리 서비스 비교 평가 - 컴퓨터, 인터넷 분야를 중심으로 -)

  • Park, So-Yeon
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.1
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    • pp.215-234
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    • 2009
  • This study aims to perform an evaluation of directory services provided by major Korean search portals: Naver, Daum, Yahoo-Korea, and Empas. A directory service of Open Directory is also compared. These directory services are evaluated in terms of the coverage, category creation criteria, site selection criteria, breadth and depth of hierarchy, clarity and currency of category names, order of category listing, and overall classification system. The results of this study can be implemented for the development and improvement of portal's directory services. Users can refer to the results of this study in choosing directory services from search portals.

The Structure of the User's Problem and It's Implication for User-Oriented Information Service - A Case Study in an Academic Research Environment - (이용자 문제의 구조와 이의 이용자 문제 지향적 정보검색에 대한 적용 - 대학원에서의 학술 연구과제를 대상으로 한 사례연구 -)

  • Park Hongseok
    • Journal of the Korean Society for Library and Information Science
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    • v.28
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    • pp.247-266
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    • 1995
  • The purpose of information retrieval is to help users solve their problems. To fulfill the purpose the user's problem needs to be focused on. The purpose of this study is to identify components and the structure of the user's problem in an academic research environment. From this study it was found that the scientific problem dealt within an academic environment is complicate and the problem is composed of 8 topical and 4 non-topical components. And they could be organized into a stucture. This study has three implications for user-oriented information retrieval. (1) The components and the structure of the problem need to be the framework for the effective information retrieval process and for the evaluation of information retrieval. (2) The research methodology used in this study can be applied to other information service situations and this will result in greater practical implication of a study for more effective information retrieval. And (3) for more effective user-oriented information retrieval, the user needs to be observed and studied in the actual' situation. This study showed that the complicate problem of the actual user can be studied in a systematic way and this resulted in important implications for information retrieval.

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A Study on Developing an Adaptive R&D Information Service Portal (연구 활동 지원을 위한 적응형 연구정보 지원 포털 구축에 관한 연구)

  • Choi, Sung-Pil;Cho, Hyun-Yang
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.4
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    • pp.229-250
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    • 2007
  • This paper suggested a way to solve the problems by using domain experts who are already in the significant level of knowledge in those fields. For the purpose of achieving our goal, a very simple and efficient approach to construct the knowledge-base which can play an important role in providing researchers with essential information in need was proposed. In addition, the Adaptive R&D Information Service Portal with a new schema structure and a construction method of representing expert's knowledge efficiently was developed. With the simplicity and expandability of the proposed system it can be a good model for a similar system to be developed.