• Journal of Korean Library and Information Science Society
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• v.55 no.1
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• pp.47-67
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• 2024

This study attempted to analyze factors affecting public library collection development. To this end, a recognition survey was conducted on librarians in public libraries to ask about the collection development policy, the environment of the book, and the importance of the reference information. As a result of the analysis, more than 80% of public library librarians were aware of the necessity of the collection development policy. In addition, many librarians prioritized matters related to the status of loans and applied them to their work, and it was found that reference sources such as literature/academic award-winning books, newspapers/magazines, media, and various book-related associations were more important.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.1
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• pp.209-233
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• 2016

The purpose of this study is to examine users' perceived importance for service attributes and performance in research libraries, and further to suggest the improvement strategies for research libraries. The survey was conducted for the library users of 14 government-funded research institutes. The questionnaire for this research was developed from the standard LibQUAL+. Statistical analyses were conducted to identify the relationship between service quality and users' satisfaction, and the gap between perceived importance and performance by user groups. According to the result of statistical analyses, the priority of service improvement strategies of research libraries were suggested.

• Journal of the Korean Society for information Management
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• v.28 no.4
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• pp.263-278
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• 2011

This study analyzed the level of 326 academic librarians awareness, usability and counter strategies on the Library 3.0. The results revealed the awareness level in the following order: that (1) Mobile Library (2) Semantic Search (3) AI(Artificial Intelligent) (4) Cloud Computing (5) Ontology (6) Linked Data. The order of the future usability for the Library 3.0 was ranked (1) Mobile Library (2) Linked Data (3) Semantic Search (4) Cloud Computing (5) AI and (6) Ontology. To conclude, the level of awareness and the usability of Library 3.0 were shown to be statistically significant. There are, however, some discrepancies in awareness differ across librarians and regions. Moreover, the level of awareness for the Library 3.0 did influence the library's organizational performance but the individual librarian's competences only.

• Journal of Korean Library and Information Science Society
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• v.41 no.2
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• pp.171-187
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• 2010

This study tries to develop and testify the structural equation model(SEM) for customer satisfaction of information commons in digital library(NDL) of the National Library of Korea and to calculate library customer satisfaction index (LCSI) based both on customers' perceptions and the staff members' expectations. It also compares the customers' perceptions with the staff members' expectations about service quality, satisfaction, and loyalty. Full mediation model is better fit than partial mediation model for this study, and it is proved that this model can be used for both groups. This study calculate LCSI for the information commons as 75.69. The comparison the customers' perceptions with the staff members' expectations shows that all of the figures of the former are higher than those of the latter.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.3
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• pp.67-91
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• 2021

The purposes of this study is to identify the perception of students' use of university libraries' public relations activities using Instagram and propose ways to improve the operation of university libraries' Instagram. To this end, the status of Instagram operations of domestic and foreign university libraries was investigated, and a survey was conducted on 292 students who used the library Instagram of their universities. Based on the research results, first, it is necessary to promote the use of libraries by using 'Library Events' information closely related to the use of Instagram by students, but planning ways to participate that can lead to practical use of libraries. Second, it is necessary to promote the role of librarians through Instagram and utilize daily communication information in order to positively affect library image recognition. Third, it is necessary to guide users on how to inquire on library Instagram and actively respond to communication with users through periodic post uploads and monitoring.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.2
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• pp.221-239
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• 2023

The National Library of Korea, Sejong, which celebrates its 10th anniversary, has been performing the duties of a specialized library for policy information while also serving as a public library for Sejong citizens. However, there are concerns about whether it is desirable for the National Library of Korea, Sejong, to continue to provide both policy information services and public library services simultaneously. In order to establish the identity of the National Library of Korea, Sejong, and strengthen its core competencies and services, a prior investigation of the current status and stakeholder groups is necessary. This study diagnosed the current status of the National Library of Korea, Sejong, and conducted a SWOT analysis, and then surveyed and analyzed stakeholders (National Library of Korea, Sejong, employees and relevant policy agency employees) related to policy information services to identify the library's core role and identity, and perception of policy information services. Based on this, this study presented ways to improve the library's core competencies and future direction as a specialized library for policy information.

• Journal of Korean Library and Information Science Society
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• v.40 no.2
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• pp.87-110
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• 2009

This study examined and compared existing national library RFID data models, especially for Denmark, Finland, Netherlands, France, the U.S., Australia and South Korea. Four European country models(i.e., Danish, Finnish, Dutch, and French models) and South Korea use prescriptive data model(fixed encoding approach), while The U.S. and Australia adopt object-based data model, which is based on the data encoding rules of ISO/IEC 15962. This study expects to allow fertile ground for discussion on RFID data models in South Korean library environment.

• Proceedings of the Korea Contents Association Conference
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• 2010.05a
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• pp.591-593
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• 2010

도서관의 기본적인 목적은 지식의 생산 전달 및 사회에 대한 봉사이다. 도서관은 장서 및 정보봉사를 통해 이러한 목적을 달성하는데 기여하는 것이 필수적인 구성요소이다. 이런 목표를 달성하기 위해 장서의 질을 개선함으로써 이용자서비스의 질을 한층 더 향상시키기 위해 장서폐기가 필요하다. 하지만 현재 우리 도서관계에서는 장서 폐기의 중요성을 어느 정도 인식하고 있지만 회피하는 경향이 있다. 이러한 이유로 각 도서관별 장서의 양에 따라 도서관의 순위를 매기는 정책 요인과 실무 요인, 행정 요인 등이 있다. 결국 장서폐기에 대한 필요성은 인식하고 있지만 쉽게 실천을 못하는 실정이다. 장서폐기는 부족한 서고 공간 문제에 대한 해결책이 될 수 있을 뿐 아니라 장서의 품질관리를 위해서도 필수적인 활동이다. 따라서 장서폐기에 대한 필요성과 그에 따르는 저해요인을 분석함으로써 현실적인 도서관 관리를 재조명하고자 한다.

• Proceedings of the Korean Society for Information Management Conference
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• 2013.08a
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• pp.157-161
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• 2013

본 연구는 작은도서관 운영자의 직무 현황을 파악하고 IPA 기법을 바탕으로 직무 인식도를 분석하는데 목적이 있다. 선행연구와 관련 문헌을 종합, 분석하여 작은도서관의 직무를 '계획 및 행정', '회계', '전산 관리', '자료 조직 및 자료 관리', '이용자 서비스', '이용자 프로그램'으로 구분하고 36개의 직무요소로 세분화하였다. 이들 직무요소의 IPA 결과, '계획 및 행정', '이용자 서비스', '이용자 프로그램'에 해당하는 직무요소의 중요도-수행도가 가장 높으며 '회계'와 '전산 관리'에 해당하는 직무요소의 중요도-수행도가 가장 낮은 것으로 분석되었다. 분석한 작은도서관 운영자의 직무인식도는 작은도서관 운영 개선을 위한 논의의 기초자료로 활용하고자 한다.

• Proceedings of the Korean Society for Information Management Conference
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• 2016.08a
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• pp.35-38
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• 2016

본 연구는 공공도서관의 서비스 성과 향상을 위해 경영활동에서 고려되어야 할 요소와 개선 방법을 논의하는 것을 목적으로 공공도서관 5개관을 선정, 이용자 서비스를 담당하는 사서들을 대상으로 개별 심층면담을 진행하여 조직의 서비스 지향성(Service Orientation)에 대한 접점 직원의 인식을 조사, 그들의 서비스 태도와 행동에 영향을 미치는 요인을 분석하였다. 그 결과 공공도서관 접점 직원들은 도서관의 다양한 서비스 중 이용자서비스의 중요도가 저평가되어 있고, 이에 대한 조직의 목표관리와 지원은 취약하다고 인식하고 있었으며 특히 서비스 지향성의 4가치 차원 중 서비스리더십, 인적자원관리의 측면은 서비스 동기에 직접적 영향을 미치는 것으로 파악되었다. 이에 이용자서비스를 사서직 전문성이 발현되어야 할 핵심 영역으로 재인식, 이를 강화하기 위한 전략적 접근의 필요성을 제안하였다.