• The Journal of the Korea Contents Association
• /
• v.13 no.12
• /
• pp.201-211
• /
• 2013

This study examined the effect of valence for best reply on the conformity of general reply in online environment. A total of 194 participants participated in this study, each participant assigned randomly in three experimental groups(positive, negative, and control). Participants were asked to read online news article, best reply and general 6 replies, and then, to write their own opinions in the reply section. In addition, the level of self-expression and issue commitment were measured. The contents of reply participants written was categorized three valence(positive, negative, and neutral) by the four experimenters' judgment. The mean of inter-rater reliability was 84.9%. The results indicated that the level of self-expression and issue commitment were comparable across experimental conditions. However, the result of cross-table analysis showed that there is a significant difference in the valence of general reply across experimental conditions. Specifically, there were significant difference in the valence of general reply between positive and negative experimental group and positive and control group, but there is no significant difference between negative and control group.

• Korean journal of communication and information
• /
• v.42
• /
• pp.44-78
• /
• 2008

The present study explored the agenda setting effects of replies called "Daet-Gul", and perception of the news replies. This study has established three research questions: 1) the recognition of the online communication 2) the degree of the reading and writing on online spare 3) the amount of the effects on the online communication. This study is performed using survey method. The survey results indicated in that the participants are very passive readers and writers on the online spare. In addition, the survey repliers evaluated that replies' mechanical device and antigravitational speed have high score, whereas they marked low store in the content and credibility of 'the replies. Therefore, they did not estimate the effects of the replies highly. All the results indicate that 'the replies' is not the fundamental factors of the deliberative democracy. It's because online communication with 'the replies' are thought to be fated the abuse and slander. Therefore, it's essential to improve the online communication with 'the replies', through the introduction of the 'trackback', which is a sort of the 'remote replies'

• Proceedings of the Korea Information Processing Society Conference
• /
• 2014.11a
• /
• pp.905-908
• /
• 2014

악성댓글은 인터넷 상에서 상대방이 올린 글에 대한 비방, 험담 등을 하는 악의적인 댓글을 의미한다. 사용자에게 스마트 모바일 기기, 소셜 네트워크 서비스 등의 편리한 서비스를 제공함에 따라 악성댓글에 대한 피해도 꾸준히 증가하고 있다. 본 논문에서 제안하는 방법은 댓글로부터 간단한 형태소 분석과 패턴 추출 과정을 거쳐 단어장을 형성한다. 단어장을 바탕으로 댓글에 포함된 단어가 악성댓글과 비악성댓글에서 나타날 확률을 구하고 이를 기반으로 주어진 댓글이 악성댓글인지 아닌지를 판별한다. 실험결과를 통하여 본 논문에서 제안하는 악성댓글을 판별하는 방법을 평가한다.

• Proceedings of the Korea Information Processing Society Conference
• /
• 2018.10a
• /
• pp.869-872
• /
• 2018

온라인 뉴스 소비의 확산과 함께 댓글은 여론 형성에 큰 역할을 담당한다. 그러나 아직 댓글에 영향을 미치는 형식 요소에 대한 실증 데이터 기반의 연구는 미흡하다. 본 연구는 이의 시작으로 온라인 뉴스 기사 소비의 두 가지 중요 요소 즉, 헤드라인과 댓글의 관계에 대해 다루고자 한다. 이를 위해, 헤드라인의 논조 유무에 따른 댓글의 논쟁 활성화 정도 차를 확인하고자 댓글의 수와 길이를 분석하였다. '이세돌, 알파고 바둑대결', '최저임금', '북미회담' 기사로 총 537건의 해드라인과 약 85만개의 댓글을 수집하였다. 그 결과 논쟁 활성화 측면에서 논조가 있는 헤드라인일때 댓글의 수가 많고 길이가 길어 논쟁이 더 활발한 것을 할 수 있었다. 또, 댓글의 논쟁 주제도 차이가 있어 헤드라인의 논조가 있는 경우에 의견이나 감정을 표출하는 토픽이 더 많았다. 본 연구는 실증 데이터를 통해, 헤드라인의 논조 유무가 댓글의 논쟁의 활성화 정도와 주제에 영향을 주는 요소임을 밝힘으로써 댓글 소비에 대한 새로운 관점을 제시하고, 헤드라인의 형식 요소의 연구의 중요성을 확인한 데 그 의의가 있다.

• The Journal of the Korea Contents Association
• /
• v.15 no.4
• /
• pp.391-406
• /
• 2015

As the individual participation in online news sites proliferates, the importance of online news comments has been increasing. Social comment services which help people leave comments on news articles using their own SNS (social networking site) accounts have gained popularity recently. Using data gathered from an online news site, this study, therefore, (1) identifies factors differentiating social comments from general comments, (2) examines how social comments are significantly different from general comments in terms of each factor, (3) and further validates how the social comments' characteristics vary among different type of SNS. Then, we investigated this study by applying t-test, ANOVA, and Duncan test of SPSS Statistics. Our results provide insights on the significant differences in all the factors between general and social comments. We also found that there is a significant difference between Facebook and Twitter groups among three types of SNS. The findings of this study would help assess the actual benefit of social comment services as they may provide us with several valuable leads to solve the malicious comments issue. Moreover, they would suggest the need to apply this service to other areas, such as online environments in private and public sectors.

• Information Systems Review
• /
• v.23 no.4
• /
• pp.147-163
• /
• 2021

We investigate the effect of comment history disclosure on portal news comments. Specifically, based on the scraped news comments from Naver and Daum (two leading Korean news portals), we employ the difference-in-differences estimator to empirically tease out the impact of the comment history disclosure policy implemented in Naver on its news comments. Our result shows that the policy implementation significantly increased the length and the positiveness of online news comments but did not affect their quality.

• Journal of Digital Contents Society
• /
• v.19 no.8
• /
• pp.1489-1497
• /
• 2018

The importance of comments is constantly growing as a participation of individual in Online News that being invigorated. The 'Best Comments', which strongly related by major participants are recognized as a primary public opinion, and obtains the power. Thus this study is aimed to analyze the characteristics of the 'Best Comments' by utilizing the data of comments on Online News. For this study, a possible element that may reveal the difference between 'general' comments and 'best' comments were set up, digitalized the data, and examined the difference between 'general' and 'best' comments. This study is expected to provide a clue for the problematic issues, such as 'online comment rigged scandal' in recent; also as a basic data that subjected by the individual, academic society, government, and etc.

• The Journal of Society for e-Business Studies
• /
• v.17 no.1
• /
• pp.173-187
• /
• 2012

As newspapers which have been major news media are being replaced by on-line news media in recent years, many researchers are paying attention to "comments(news users' short remarks on an article)", a newly emerged way of forming public opinion. This study is examining how the similarity between political disposition of on-line news visitors and that of news media impacts upon their evaluation on quality of comments from the viewpoint of 'social identity theory.' This study may have academic significance because it inspected the pattern of media usage and the cognition of comments in relation to political disposition for the first time and showed 'comments reading' and the function of comments to form public opinion(comments journalism).

• Journal of the HCI Society of Korea
• /
• v.13 no.3
• /
• pp.55-63
• /
• 2018

Most people today search for information on the Internet about the goods or services they want to purchase and then assess the replies posted by other people who have experience with those goods or services. These replies serve as an important reference point that can affect purchase decisions. Replies are divided broadly into two types: first, market normative replies about whether a person experiences satisfaction with (or more than) the price paid for goods or services (positive) or not (negative); and the second is non-market normative replies about whether the goods or service provider morally deserves the profits gained from providing them (positive) or not (negative). Previous studies on replies have focused on market normative replies (whether the food is delicious), and there have only been some studies on the effect of non-market normative replies (the owner is morally good). This research was undertaken to re-examine the effect of market normative replies identified by previous studies in a restaurant visit intention evaluation (Experiment 1), to examine the effect of non-market normative replies not investigated in previous studies (Experiment 2), and to compare the effect of market normative replies and non-market normative replies (the meta-analysis) In conclusion, restaurant visit intention was stronger when market normative replies were positive (delicious) than when they were negative (not delicious) (Experiment 1). Furthermore, restaurant visit intention was stronger when non-market normative replies were positive (the owner is moral) than when they were negative (the owner is immoral) (Experiment 2). On the other hand, it was found that restaurant visit intention was stronger when non-market normative replies were positive than when market normative replies were positive, and restaurant visit intention was weaker when non-market normative replies were negative than when market normative replies were negative. This implies that people are more likely to be affected by non-market normative replies than market normative replies. In addition, this study suggested that the mood changed more before and after checking non-market normative replies than before and after checking market normative replies, and due to this difference, people could be affected more by non-market normative replies than market normative replies.

• Information Systems Review
• /
• v.22 no.4
• /
• pp.163-184
• /
• 2020

The information on SNS, which is created by the forms of postings and comments, is being magnified and redistributed to news media expanding its impacts on real words. This amplifying effects of SNS comments have been increasingly discussed but there still lacks the answers for which dimensions of information is magnified, and what affects the direction and the degree of the amplification. This study, therefore, explores the detailed dimensions that are magnified by SNS comments and how SNS posting structure and social network characteristics affect them by using sentiment analysis. By analyzing 2,378 Facebook postings and news articles and their 26,312 SNS and 74,730 news site comments, this study shows that SNS comments magnify the sentiments of the posting articles they are attached to. In comparison to news site comments, SNS comments magnify the cognitive and social dimensions more than the news site comments. In the affective dimension, they tend to magnify only the positive emotion more than news site comments. Also, the findings reveal that whether the article in the posting is written by the posting owner affects the degree of amplification when the comments are remained positive or switched positive, while the opposite determines the amplification when comments remain negatively, suggesting that the user relationship in social network is the important factor that affects the direction and the degree of the information amplification in SNS.