• Journal of the Korean Society for Library and Information Science
• /
• v.50 no.1
• /
• pp.49-69
• /
• 2016

This study aims to draw implications on development of service quality evaluation criteria for academic libraries in Korea. First, this study review recent academic research trends on service quality evaluation criteria for academic libraries. Second, This paper diagnosed result of 'the pilot evaluation of academic libraries in Korea' conducted from 2010 and 2011 and prospect the direction on the evaluation of academic library according to 'Library Promotion Act' established in march 27, 2015. Finally, this article was performed comparative analysis of studies or criteria on service quality evaluation for academic libraries.

• Journal of the Korean Society for information Management
• /
• v.24 no.4
• /
• pp.323-344
• /
• 2007

The objective of this study is to move the initiative of children's electronic books from portal sites to libraries and to help improving libraries' information services through their systematic study. The present use state of an e-book site for children that is currently serviced by A-academic library was mainly analyzed for the study. The desirable acquisition policies were also suggested for the activation of the juvenile e-book services for libraries.

• Proceedings of the Korean Society for Information Management Conference
• /
• 2006.08a
• /
• pp.41-48
• /
• 2006

도서관 품질 평가를 위한 척도로 개발된 라이브퀼 플러스(LibQUAL+)를 국내 대학도서관에 적용하여 분석을 시도하였다. 이용자 집단별(신분, 연령, 성별, 전공, 도서관 방문횟수, 도서관 홈페이지 접속 횟수) 사전 기대와 실제 인식 사이의 갭을 평가하고 그 원인을 분석하였다. 평가 후 실제 도서관 경영에 필요한 서비스 개선방안을 마련하고 이용자의 인식 향상 및 요구사항에 대처하기 위한 활동과 책무를 밝힘으로써 도서관 서비스 품질 평가를 수행하고, 그 방안을 마련하였다.

• Journal of the Korean Society for Library and Information Science
• /
• v.43 no.3
• /
• pp.181-195
• /
• 2009

This study aims to perform an evaluation of the book services and academic information services provided by the major search portals of Korea and the United States. This study also investigates the relationships between search portals and academic libraries. The results of this study can be implemented for the development and improvement of the portals' book and academic information services. Users can refer to the results of this study in choosing services from search portals. The results of this study can also provide implications for the differentiation of academic library services.

• Journal of the Korean Society for Library and Information Science
• /
• v.33 no.1
• /
• pp.23-48
• /
• 1999

The purposes of this study were to define the current status of information infrastructures and electronic information retrieval systems in university libraries in Korea, to assess the impact of information technology on library collection development in Korea universities, and to determine the relationship between electronic information retrieval service and library collection development. Data was collected by a mail survey. Questionnaires were mail in December, 1997 to all 134 4-year university libraries. Approximately 78 percent of the questionnaires was returned. The data taken from the survey instruments were analyzed with the analysis of variance(ANOVA) test of SAS program.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.12 no.1
• /
• pp.117-136
• /
• 2001

학술연구자들의 이용이 가장 빈번한 해외 고급 학술정보는 인터넷을 통하여 데이터베이스로 제공되고 있으며 이를 이용하고자 하는 학술연구자들의 수요도 날로 급증하고 있는 추세이다. 그러나 국내 대학도서관의 자료 구입 예산 비율이 매년 감소하고 있고 데이터베이스 도입에 따른 대학도서관의 조사 . 선정 . 협상을 위한 전문인력의 부재로 효율적인 학술 정보서비스의 제공을 저해하는 결과를 초래하고 있다. 본 연구는 해외학술 데이터베이스를 효율적으로 도입하기 위한 국내 대학도서관간 협동 체제를 확립하고 정보 수용기관인 대학도서관과 정보 공급기관인 데이터베이스 출판사 및 정보서비스 대행사의 요구를 조정하여 대학도서관이 필요로 하는 학술정보서비스를 효율적으로 지원할 수 있는 국가 주도적인 컨소시엄 모델을 개발, 제시하고자 한다.

• Journal of Information Management
• /
• v.42 no.2
• /
• pp.23-41
• /
• 2011

Digital reference services have been a key role in academic libraries in the context of various digital environments. The guidelines for the digital reference service are one of important aspects to improve the quality of services and system design and implement better services. In this study, by case studies and a questionnaire survey for academic librarians, the guideline for the digital reference service is suggested with three phases; plan, operation and evaluation. The guideline for the digital reference services suggested in this study is expected to support digital reference services in academic library environment.

• Journal of the Korean Society for information Management
• /
• v.38 no.3
• /
• pp.287-309
• /
• 2021

This study describes the introduction, growth, current practices and future plans of research evaluation services performed in domestic academic libraries, with a view to informing other libraries considering similar endeavours. To that end, in-depth interviews were conducted with four librarians from academic libraries leading in research evaluation services. The contents of the interviews were grouped into five categories including growth, management, and services. The study found that their research evaluation services were launched around 2010 by demands of members of a university or as a library's initiative to expand the existing services for the purpose of enhancing the university's research competitiveness. The research evaluation services have been strengthened by extending the service scope and improving related systems. Also, the study suggests a comprehensive model that can guide the development and operation of research evaluation services.

• Journal of the Korean Society for Library and Information Science
• /
• v.55 no.1
• /
• pp.415-437
• /
• 2021

The purpose of this study is to empirically analyze the impact of library service quality on the continuous use of libraries by international students and to verify that library anxiety plays a mediator role between the two variables - 'library service quality' and 'continuous use intention'. To conduct this study, library service quality, continuous use intention, and library anxiety of 213 Chinese international students was measured and the hypothesis through structural equation modeling was verified. The result of the study suggests that library service quality has an impact on continuous use intention and that library anxiety mediates the two variables. Based on the research result, the development of library service for international students was discussed.

• Journal of the Korean Society for Library and Information Science
• /
• v.44 no.3
• /
• pp.241-266
• /
• 2010

The purpose of this study is to examine the current state of webzine publications in Korean university libraries. We assess the menu, composition and contents of various types of webzines at thirty six different Korean university libraries. Highlights of our survey include the following: 1) Most university libraries operate several different webzine sites. 2) Categories included in library webzines mainly include 'Notices', 'Academic Database Information', 'Current Books', 'Recommended Reading', 'Utilization of Information', 'Book Review', 'Tips for Using the Library', 'Special Issues', 'Service Information', 'Quiz', 'Column', 'Special Events'. 3) Of these, the most popular categories were: 'Notices', 'Service Information', 'Tips for Using the Library', 'Special Issues', and 'Recommended Reading'.