• Title/Summary/Keyword: 노력성취

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Research of the Inflight Meal Service Quality (항공사 기내식 서비스품질 연구)

  • Ko, Seon-Hee
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.373-380
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    • 2018
  • The purpose of this study was to identify the importance and performance ranking and differences in inflight meal service quality. Data were collected from A airlines passengers. In order to secure the validity and reliability of the measurement tools, exploratory factor analysis were conducted, accordingly meal, service, cleanliness were deduced. IPA results are as follows. First, the quadrant I consisted of meal flavor, meal quality, meal menu, balanced diet, korean food availability, cleanliness of dishes, cleanliness of crew clothes. In the II quadrant, appropriate temperature, appropriateness of meal distribute time, cleanliness of the meal were found. So, the airline managers should have the most interest in these attributes and had to improve first. The quadrant III showed meal quantity, liquor diversity, polite attitude, immediate response to the meal, knowledge of the meal, meal freshness. Lastly, the quadrant IV showed a variety of beverage and special meal order. It is considered that resource allocation is necessary for minimizing the amount of resources invested to the quadrant IV, and then it should be allocated the quadrant II, which is high in importance but low in performance.

A Study on the Evaluation of Selection Attributes of Spa Destination by IPA (IP분석에 의한 온천관광지 선택속성 평가 연구)

  • Kim, Si-Joong
    • Journal of the Economic Geographical Society of Korea
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    • v.12 no.2
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    • pp.159-178
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    • 2009
  • The purpose of the current study was to evaluate the importance-performance levels for the selection attributes of spa destination and to analyze the gap between importance levels of the selection attributes. The data were collected from the spa visitors to Yuseong spa complex. The findings of the current study were as belows: 1. as the results of factor analysis of 32 selection attributes, five factors were generated, such as "spa and supporting facilities", "surrounding conditions around spa resort", "friendship and the intention of recommendation", "spa water" and "fees of spa entry". 2. the mean analysis showed the statistically significant difference among the selection attributes for importance-performance levels and the mean levels of five factors were rank-ordered as in "spa and supporting facilities", "friendship and the intention of recommendation", "fees of spa entry", and "surrounding conditions around spa resort", "spa water". 3. as the results of IPA, the selection attributes were distributed as belows: 9 attributes were located in I (Keep up the Good Work), 4 attributes were located in II (Possible Overkill), 7 attributes were located in III (Concentrate Here). and 12 attributes were located in IV (Low Priority).

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For Improving Quality of Classes in Liberal Arts Programming Classes Analysis of role of Instructor and Learning Achievement and Satisfaction (교양 프로그래밍 수업에서 수업의 질적 개선을 위한교수자의 역할과 학습 성취도 및 만족도 분석)

  • Kim Hyun Ah
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.3
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    • pp.745-752
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    • 2023
  • This study aims to improve the quality of classes by analyzing the role and learning achievement of instructors in programming subjects for non-major students. In order to improve the quality of university education, universities provide various programs to strengthen the teaching capacity of instructors. Ultimately, in order to improve the quality of classes, instructors increase student participation in classes, respond sincerely to students' inquiries, and provide feedback that can assist students in various situations that occur during class and learning, thereby improving class satisfaction and achievement. should try to improve. In this paper, based on the teaching method, learning achievement, and teacher role satisfaction survey conducted in the liberal arts programming course of K University, we study the influence of the teacher's role on the quality improvement of the class. Examine the relationship with satisfaction.

Blended Learning for Students with Learning Difficulties in Reading: Design Strategies (읽기 학습 부진 학생의 학업성취도 증진을 위한 Blended learning 설계 전략)

  • Kim, Kwang-Ho;Lee, Mi-Wha
    • 한국정보교육학회:학술대회논문집
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    • 2009.08a
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    • pp.249-254
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    • 2009
  • 본 연구는 초등학교 읽기 부진 학생의 학업 성취도를 증진시킬 수 있는 Blended learning 설계 전략을 제시하는데 목적이 있다. 이에 따라 읽기 부진아의 원인 및 특성, Blended learning의 개념과 유형에 관한 선행연구를 고찰하고, 읽기 학습부진아의 원인과 개별적 특성을 바탕으로 오프라인과 온라인 학습을 결합한 Blended learning 설계 전략을 탐구하였다. 본 연구에서 제시하는 Blended learning 설계 전략에 따라 읽기 학습부진아를 지도한다면 읽기 학습부진아의 학습참여도 향상과 학업성취도 증진에 많은 도움이 될 것이며, 읽기 학습부진아 지도를 위한 학습 프로그램 개발에 필요한 노력과 비용이 줄어들 것으로 기대된다.

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Analysis of Change of Achievement Standards According to Curriculum of Mathematics in Elementary School: Focusing on Geometry Domain (초등학교 수학과 교육과정에 따른 성취기준 변화 분석: 도형 영역을 중심으로)

  • Kim, Hyunmi;Sihn, Hanggyun
    • Journal of Elementary Mathematics Education in Korea
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    • v.23 no.4
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    • pp.437-457
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    • 2019
  • In this study, we analyzed how the content and achievement criteria of the Geometry domain of Korean elementary school mathematics curriculum have changed. To this end, based on the analysis framework based on the 2015 revised curriculum, the achievement standards for each period were classified into continuous, extinct, and additional types, and their characteristics were examined. In the domain of Geometry, continuous achievement standards accounted for 51% of the total, and there were many achievement standards that remained unchanged in grade and domain. The extinctive achievement standard is 20.4% of the total, and the mathematics contents that were rapidly introduced due to the modernization of mathematics in the 3rd curriculum were eliminated the most from the 4th curriculum, and after the 7th curriculum, With the introduction of staged curriculum and the system of school year group, the contents of learning were either integrated or moved to middle school. The additional achievement standard was 28.6% of the total, and the achievement standard was added the most with the introduction of spatial sensory development in the 7th curriculum. The GAct that the additivel achievement standard is more than the extinction achievement standard in the Geometry domain is the result of the efforts to actively introduce the geometric contents appropriate to the times despite the great flow of curriculum revision of the curriculum reduction. It is hoped that the results of these studies will be used as basic data in the formation of new achievement standards in future curriculum development.

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The effect of ability grouping on Mathematics achievement - Utilizing the Propensity Score Matching - (수준별 이동수업이 고등학생의 수학 성취도에 미치는 영향에 대한 연구 - 경향점수매칭법(Propensity Score Matching)을 활용하여 -)

  • Hong, Soon Sang;Lee, Deok Ho
    • Journal of the Korean School Mathematics Society
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    • v.18 no.1
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    • pp.149-167
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    • 2015
  • In this study, we estimate the effect of ability grouping on mathematics achievement empirically. We use propensity score matching(PSM) method to minimize selection bias and estimate the effect of ability grouping on the mathematics standard score of Scholastic Ability Test with the KELS(Korea Education Longitudinal Study) 6th stage data. The result indicated that relationship between ability grouping and mathematics achievement is positive and Policy efforts is needed to operate ability grouping effectively.

서비스 제공자의 성격이 서비스 교육성과에 미치는 영향에 관한 연구

  • Kim, Min-Ju;Park, Jong-U
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.431-431
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    • 2010
  • 본 연구는 서비스 교육성과에 미치는 영향으로 성격의 요안을 살펴봄으로써 서비스 지향적인 직원들의 채용 및 서비스 교육의 방향에 대해 연구하자 하였다. 최근 기업 간의 경쟁이 치열해 지면서 고객들에게 제품이외의 것을 제공하여 고객만족을 통한 차별화에 관심을 주기 시작 하였다. 이라한 기업들은 '고객만족' 을 위해 물리적 자원과 서비스 제공자의 인적자원을 포함하여 광범위하게 노력을 기울였다. 그러나 변화무쌍한 고객의 기대에는 더 광범위한 노력이 필요하였다. 따라서 인적자원의 노력이 필요하였다. 특히 서비스를 제공하는 기업에는 고객의 접점에서 일하는 직원들의 수행능력이 고객의 기대에 만족을 줄 뿐만 아니라 기업의 이미지에도 영향을 마찰 수 있기 때문에 직원들의 고객 지향적 사고 및 행동은 고객만족에 영향을 주는 하나의 요소로 볼 수 있다. 특히 접점에서 대면하는 직원들의 지속적인 서비스 교육을 통해서 기본적인 고객응대와 고객 지향적인 사고를 전달하여 기업의 경쟁력을 향상시치고 변화하는 고객의 기대에 부응하고자 노력하고 있다. 이에 따라 본 연구에서는 이론적 근거를 토대로 연구모형을 설계하고 가설 검증을 하기 위해 유통서비스에서 1회 이상의 서비스교육을 받은 접점의 직원들을 대상으로 설문지를 배포하여 성격과 서비스 교유의 전과 후 성과 빚 서비스 교유 횟수에 대해 조사하였다. 본 연구의 실증분석 결과는 다음과 같다. 첫째, 성격과 서비스 교육성과에 미치는 영향을 볼 때 성취지향성 (ambition), 배려성(likeability), 신중성 (prudence)은 서비스교육성과에 영향을 미친다고 나타났다. 이는 직윈 채용에 있어 성격요인 분석을 할 필요성이 있을 것으로 생각된다. 서비스 지향적인 사고를 지니고 있고, 서비스 교육을 지속적으로 진행하는 기업의 특성에 맞는 직원을 채용함으로써 교육성과의 극대화와 기업의 이익창출 빚 이미지제고의 긍정적인 영향을 줄 것으로 기대된다. 둘째, 서비스 교유 횟수가 성격과 서비스 교육성과 간의 조절 작용 여부를 검증할 결과 성취지향성 (ambition), 사회성 (sociability), 지적호기심(intellectance) 이 조절 작용을 하는 것으로 나타났다. 즉 직원의 특성에 맞는 적절한 교유 횟수에 대한 방안을 모색할 수 있을 것으로 기대된다. 또는 집단 안에서 비슷한 성격의 직원들로 구성하여 그 구성원들의 서비스 교육진행에 있어 교육 횟수를 조절한다면 서비스 교육의 성과를 극대화 할 수 있을 것으로 예상할 수 있다. 마지막으로 교육생의 학력수준이 성격과 서비스 교육성과 간의 조절 작용여부를 검증한 결과 학력과는 무관한 것으로 나타났으며, 이는 교육생의 학력수준으로 서비스 교육의 성과를 결정하는 요소가 아님을 알 수 있다.

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The Efficiency Evaluation of the Forest Experience Center for Children Led by the Local Community through an Importance Performance Analysis - A Case in Geumcheon-gu District, Seoul, South Korea - (중요도·성취도 분석을 통한 주민자치형 유아숲체험장 효용성 평가 - 서울시 금천구를 사례로 -)

  • Kang, Taesun;Lee, Myungwoo
    • Journal of the Korean Institute of Landscape Architecture
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    • v.43 no.2
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    • pp.40-55
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    • 2015
  • This study aims to evaluate the efficiency of the forest experience center for children led by the local community as experiential management for forest kindergarten education. For this, an importance and performance analysis was conducted on the forest experience center for children in Geumcheon-gu, which, of the 12 forest experience center for kids in Seoul, is the only one led by the local community. The questionnaire sheet for the analysis consisted of a total of 36 questions, 20 about place facility areas and 16 about management program areas(including 6 questions about the management led by the local community). The questionnaire survey was done during the period between January 12th and January 19th, 2015. The participants in the survey consisted of 15 forest education specialists and 50 teachers from 19 kindergartens who participated in the forest experience program. The number of questionnaire sheets collected and used for analysis was 13 copies and 43 copies, respectively. The mean values of importance and performance on the place facility areas were 4.07 and 3.78 for forest education specialists, and 4.16 and 3.84 for kindergarten teachers, respectively. The mean values of importance and performance regarding the management program area were 4.38 and 4.16 for forest education specialists, and 4.40 and 4.00 for kindergarten teachers, respectively. Both groups evaluated the place facility areas lower than the management program areas. They also evaluated performance lower than importance. In place facility area, 'accessibility', 'safety' and 'connectivity to forest trail', 'loose parts' and 'safety facilities' were required to 'keep up the good work', because they showed higher importance and performance in place facility areas. Even though most items of management as led by the local community including 'forest experience activity support' were evaluated as 'important', some, including 'effort for local revitalization', were evaluated as low in performance. However, as they were evaluated as higher in importance, if they pursue 'concentrate here', it is expected that they will be evaluated as higher in performance. In addition, considering that program areas including 'forest education specialist's role' are labeled under the management led by the local community, it reflected a positive evaluation. As a result, management led by the local community is efficient as a management system for the forest experience center for children in an experiential forest kindergarten education. Going forward, if this management system is durable in 'keep up the good work' and 'concentrate here', the forest experience center for children led by the local community will be an alternative for an effective experiential forest kindergarten education.

7$\cdot$8월의 논농사 관리요령 - 이삭도열병 일찍 물떼기하면 발생되기 쉬워

  • 설권석
    • The Bimonthly Magazine for Agrochemicals and Plant Protection
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    • v.7 no.4
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    • pp.81-87
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    • 1986
  • 올 4월까지의 강수량은 예년에 비해 적은 편 이었으나 모내는 시기에 비가 적당히 내렸고 못자리 초기 저온에도 불구하고 농민들이 모를 잘 길러 제때 모내기를 끝마칠 수 있었으며 새끼 칠거름도 제때 주어 초기 벼작황은 좋은 편이다. 이 좋은 조건을 풍년 벼농사로 성취하기 위하여는 사람의 노력으로 할 일이 많이 이어지고 있다

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원자력발전소 건설 품질보증 체계

  • 이상국;정영식
    • Computational Structural Engineering
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    • v.8 no.2
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    • pp.6-11
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    • 1995
  • 우리나라 원전의 건설품질보증활동은 원자력법령으로부터 품질보증계획서.절차서에 이르기까지 엄격한 규제체계 아래에서 계획, 수행되고 감시되기 때문에 일반 건설공사시 야기될 수도 있는 문제점들이 사전에 방지가 가능하다고 할 수 있다. 그러나 품질보증활동은 결코 강요될 수 없으며, 품질보증요원의 노력만으로는 성취될 수 없기 때문에 관계자 전원에 의해서만 확보될 수 있다는 점을 강조하고자 한다.

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