• Proceedings of the Korean Society of Computer Information Conference
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• 2014.01a
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• pp.177-180
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• 2014

서비스 산업의 급격한 발전과 더불어 최상의 서비스를 제공하기 위한 기업 간의 서비스 경쟁 심화와 고객의 욕구변화에 의해 여러 직종에서 근로자들에게 감정노동을 요구하고 있다. 감정노동은 실제 자신이 느끼는 감정과는 상관없이 직무를 행해야 하는 감정적 노동으로 은행원, 승무원, 상담원 등이 대표적인 종사자로 알려져 있다. 감정노동은 이러한 서비스업에 국한되지 않고 교사 등 사람과 대면하는 모든 부류에 포함된다고 하여도 과언이 아니다. 감정노동은 지극히 주관적이고 개인적인 경험인 '감정'에 의해 행해지는 직무 활동으로 개개인의 특성에 따라 감정노동의 정도도 다를 것이다. 이에 본 연구에서는 고객센터 상담사들을 대상으로 인구통계적 특성에 따른 집단간에 감정노동의 차이가 있는지를 살펴보고자 한다.

• The Safety technology
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• no.179
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• pp.24-25
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• 2012

신계륜 국회 환경노동위원회 위원장은 자타가 공인하는 환경노동 전문가로 꼽힌다. 이는 그의 지난 활동들을 들여다보면 쉽게 파악할 수 있다. 신 위원장은 1980년대부터 10여 년간 산업현장을 직접 누비며 노동 인권 운동에 앞장서 왔다. 이후 그는 1992년 14대 국회에서 입성한 후 환경노동위원회에 몸을 담으면서 근로자들의 안전을 위한 활동을 시작했다. 또 16대 국회에서는 현장중심의 의정활동을 본격적으로 펼쳐 나갔다. 당시 환노위 법안심사소위원장 재임시절에 노동계와 재계의 합의를 이끌어 내면서 주5일 근무제를 도입시킨 것이 대표적이 예라고 할 수 있다. 그리고 19대 국회에서는 그동안의 환경노동 관련 경험을 인정받아 전반기 환경노동위원회 위원장에 선임됐다. 이처럼 그는 환경노동 분야에서 잔뼈가 굵은 전문가 중에 전문가라고 할 수 있다. 그만큼 신 위원장의 의정활동에는 많은 이들의 시선이 집중되는 것이다. 이에 신계륜 환노위 위원장을 만나 앞으로의 계획과 우리나라 산업안전문화에 대해 여러 이야기를 나눠봤다.

• 한국사회정책
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• v.23 no.2
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• pp.141-172
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• 2016

This study examines the employment conditions and labour experience of elementary after-school care teachers in South Korea. Based on the empirical data collected through in-depth interviews with after-school care teachers in Gwangju Metropolitan City, the study considers multifaceted problems faced by after-school care teachers in their workplace. The after-school care class is part of educational policies initiated and rapidly expanded by the Ministry of Education, resulting in the substantial increase of non-regular school workers. The irregularization of after-school care teachers illustrates that the common problems faced by female non-regular workers, such as social discrimination, exclusion and inequality, are also transplanted into the typical public sector. In the case of Gwangju Metropolitan City, during the past two years there have been evident increases both in under 15-hour short time contract care teachers and outsourcing of care classes. Temporary part-time contract care teachers suffer relentless job insecurity and experience poor working conditions, exclusion and discrimination within the workplace and labour alienation. In order to minimize the organized resistance of care teachers, school authorities implicitly individualize and isolate care teachers through hierarchization, the division of labour and the spatial division of classes between indefinite and temporary contract teachers.

• Journal of Labour Economics
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• v.28 no.1
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• pp.1-28
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• 2005

First, The flow into and out of unemployment has been increasing considerably too since the late 1997. Moreover, about half of job changes involve career changes associated with industrial and occupational changes which workers work for. Workers who switch industries and occupations significantly suffer greater wage losses than observed similar workers who find new jobs in their pre-turnover industry or occupation. These findings imply that labor mobility is more likely to cause losses in accumulated skill of workers. Second, this study compared the wage return to past training when a worker remains with an employer with the wage return to past training when a worker moves to a new employer. Surprisingly, training provided by previous employers has significantly positive wage effect. These findings that the skill acquired by employer- provided training is transferable across some firms. Third, this study finds that the likelihood of sectoral mobility decreases with training received in the current industry. It gives an evidence of the industry- specific training. Based on these findings, this paper suggest the way of dividing the costs of benefits of training among employers within their sector to prevent under-investment in training.

• Korean journal of communication and information
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• v.66
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• pp.211-241
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• 2014

In the era of neoliberalism with high rate of youth unemployment, young college students are forced to believe that the only way to enter the job market is by accepting and participating temporary off-campus apprenticeship, which often disguised as an internship for the creative culture and knowledge. This article discusses that the mode of off-campus apprenticeship, which is supposed to voluntary and participatory, bears in fact a strong resemblance with digital labor. Based on a series of in-depth interviews with college students, this study argues that the apprentice-typed labor denotes a process by which immaterial labor or free labor coincides with self-directed job training. Throughout the digital labor processes young college students are in a constant oscillation between precarity and hope, negotiating their autonomy and social conditions in the neoliberal work environment. The digital labor accumulates students' knowledge and information as a form of commodity, which in turn supports communicative capitalism.

• Journal of Labour Economics
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• v.23 no.1
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• pp.137-165
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• 2000

This paper empirically analyzes the behavioral patterns of the labor flows surrounding self-employment. One of the findings is that, while a substantial portion of the labor flows into (and from) the self-employment sector is a movement from (and into) the non-employment, such flows are largely confined to a relatively small group of marginal workers. Still, the share of those marginal workers among the self-employed has declined steadily at least until the outburst of the financial crisis in 1997, evidencing that the job stability has been increased in this sector. On the other hand, the expected duration of self-employment has shown a downward trend up until 1990 but has increased since then. Such a trend reversal is also observed in the proportion of the labor force self-employed, indicating that the former is at least partly responsible for the latter.

• Journal of Labour Economics
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• v.41 no.4
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• pp.31-62
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• 2018

Using matching and difference-in-differences estimation method, this study estimates causal effects of health shocks on employment and income of full-time workers aged 40-55. Acute hospital admissions lower significantly the employment probability and earnings. The changes in employment and earnings persist up to three years after the health shock. The economic impacts of health shocks vary by socioeconomic status and job characteristics among individuals. Irregular workers are more likely to leave their jobs after health shocks than regular workers. Among irregular workers, the probability of leaving labor market after health shock decreases with the size of the firm.

• Journal of Digital Convergence
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• v.16 no.9
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• pp.465-475
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• 2018

This study aims to confirm whether both the emotional labour and job stress contribute to the turnover intention of infant teacher. The correlation analysis and parametric analysis were sequentially performed for our study. Analyzed results showed that the emotional labour was related to the job stress and turnover. Also, a statistical significance between the job stress and turnover intention was observed. Besides, the job stress partially mediated the relation between the emotional labour and turnover intention. Nsidering that the emotional labor of teacher caring or lived with infants occurred inevitably, our study proposed three approaches to reduce the job stress that partially mediated relation between the emotional labour and turnover intention. Generally, the infant teacher with excellent qualification produced the good education. Therefore, we suggested that the it was necessary that a work environment had been improved and working motivation was ameliorated to employ the infant teacher with excellent qualification.

• Korean Journal of Labor Studies
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• v.14 no.2
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• pp.59-93
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• 2008

본 논문은 한국고용정보원의 '대졸자 직업이동경로조사(2007)' 자료를 활용하여 청년 고학력자의 성별 노동시장 차별이 존재하는지를 확인하고자 하였다. 청년 고학력층은 경력단절, 육아와 가사부담에 따른 노동시장 차별을 비교적 덜 받을 것으로 예상된다는 점에서 이들 집단에서의 차별 존재는 최근 노동시장 문제를 파악하는 데 있어 매우 중요한 의미가 있다. 우리는 성별 노동시장 차별을 분석하기 위해서 차별에 관한 실증분석 방법으로 일반적으로 많이 사용되는 오하카 요인분해 모형을 활용하였다. 특히 고용차별을 확인하기 위해서 이항선택 모형에 적용한 요인분해 분석방법을 활용하였다. 전반적인 결론은 청년층 고학력자 여성들도 청년층 고학력자 남성에 비해 고용 및 임금차별을 경험한다는 것이다. 특히 본 연구에서는 성별 임금차별 뿐만 아니라 비정규고용 및 비공식고용과 같은 고용형태상의 차별도 확인할 수 있었다. 연령, 4년제졸 여부, 결혼여부가 성별 고용 및 임금격차를 초래하는 주요 요인으로 분석되었다.

• Journal of dental hygiene science
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• v.13 no.1
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• pp.71-76
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• 2013

The purpose of this study was to examine the relationship of service education to the emotional labor of dental hygienists and influential factors for their job burnout. The subjects in this study were 155 dental hygienists, on whom a survey was conducted. The findings of the study were as follows: The respondents who ever received service education and were satisfied with that education were better at emotional regulation. After job burnout was classified into physical symptoms and psychological symptoms, a multiple regression analysis was carried out to explore what variables would affect the two subfactors. And it's found that psychological symptoms were positively affected by emotional dissonance. The above-mentioned findings illustrated that service education had something to do with the emotional labor of the dental hygienists, and that the emotional labor of the dental hygienists had an impact on their job burnout.