• Management & Information Systems Review
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• v.36 no.2
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• pp.223-237
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• 2017

This study focus on the effect of switching barrier on negative performance. To suggest the negative effect of switching barrier, we reviewed the researches on service-failure and attribution theory. The model which we present in the research study includes the antecedents and consequences of negative emotions(regret, resentment) that caused by switching barriers. The former factors consist of internal attribution and external attribution. The latter factors consist of acceptance, complain, negative word-of-mouth. Survey research is employed to test these hypotheses. Previous researches, such as service marketing, psychology, have been referenced to measure constructs. We collected data involving various service area, and used 189 respondents to analyze these data with LISREL structural modeling. The hypothesized relationships were statistically significant. Internal attribution had positive effect on regret and external attribution had positive effects on resentment. And then regret had significant effects on acceptance and complain behaviour. Also resentment strongly effects on complain behaviour and negative word-of-mouth. We concluded with managerial implications, including the potential to deeper understanding switching barrier.

• Korea Journal of Hospital Management
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• v.22 no.4
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• pp.1-15
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• 2017

This study was designed to analyze the effect of servicescape and human service quality on patients' internal response and their behavioral intention in dental care organizations. Self-administered survey questionnaires with structured instruments were developed, and a total of 226 responses were used for statistical analyses using SPSS Windows version 18.0 program and AMOS 18.0 program. Major findings of the study are as follows. First, among other servicescape components, air condition environment was found to have a positive effect on patients' cognitive and physiological responses, while signals and symbols had a positive effect on cognitive and emotional responses. Second, the competence, among other factors of the human service quality, had positive influence on cognitive and emotional responses, while customer understanding affected positively on emotional response. Third, none of the servicescape components showed a direct effect on patients' behavioral intention, but their influence was mediated by internal responses. However, customer understanding, among other human service quality factors, had a direct effect on patients' behavioral intention. Fourth, emotional response, among other internal response factors, proved to have positive influence on behavioral intention. Results from this study suggest that dental care service providers can increase their competitiveness and customer satisfaction by understanding and improving the most important areas of servicescape and human service quality.

• Culinary science and hospitality research
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• v.14 no.4
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• pp.217-231
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• 2008

The purpose of this study is to examine how the perceived physical environments of hotel kitchens influence cooking employees' internal responses. According to the analysis results of this study, except Hypothesis 2 which was rejected in this study, all the hypotheses were partially accepted. These results support the research hypotheses of this study that comfort, spatiality, and convenience as physical environments will have significant effects on emotional response and cognitive response. Also, equipment use as convenience had statistically significant effects on both emotional response and cognitive response whereas working environment as comfort and kitchen circulation and working space as spatiality had no effect. Therefore, kitchen environment should be set up in the direction of guaranteeing kitchen convenience to the maximum, and the further researches on the constituent factors which have no effect on emotional response and cognitive response should be proceeded continuously.

• The Academic Congress of Korean Shoulder and Elbow Society
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• 2007.11a
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• pp.153-161
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• 2007

견관절의 ABER position에서 posterosuperior rotator cuff 가 posterior glenoid에 contact 하여 internal impingement가 일어나는 현상은 운동선수가 아닌 일반인에게도 발생하는 physiologic phenomenon이며 과도한 반복 동작으로 인하여 증상이 발현한다. Internal impingement는 증상이 모호할 뿐만 아니라 견관절 내 여러 병소가 함께 존재하기 때문에 각각의 pathology에 대한 자세하고 정확한 evaluation이 필수적이다. 아직 controversy가 있지만 internal impingement의 pathologic factors로서는 anterior capsular laxity (true anterior laxity), posteroinferior capsular tightness (pseudo anterior laxity)와 이로 인한 glenohumeral internal rotation deficit (GIRD), 그리고 SICK scapula syndrome (scapular dyskinesis) 등으로 요약할 수 있다. 진단은 주로 병력 청취와 신체 검사로 내려지며 ultrasonogram, MRA등으로 확진한다. Sleeper stretching exercise 등과 같은 보존적 치료에 반응이 좋지만 6개월간의 재활 치료에도 호전이 없다면 증상과 직접 관련된 주 병소(appropriate pathology)를 찾아 이에 대한 적절한 수술이 이루어져야 한다.

• 한국해양학회지
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• v.28 no.2
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• pp.142-152
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• 1993

해양에 투기된 폐기물의 시공간적인 분포와 변화과정은 해양 물리학적 확산과 이 동, 생물학적 흡수 및 변환과정, 화학적 반응 및 상태변화등 여러 과정이 복합적으로 작용하여 일여난다. 이러한 폐기물의 해양투기가 해양생태계 및 환경보전에 미치는 여 러 가지 영향은 이에 대한 규제 및 적절한 운용을 통하여 원활한 해양생태 및 환경을 유지할 수 있도록 최소화되어야 한다. 해양투기의 최적화를 위하여서는 첫째, 생태학 적 배제원칙(biological exclusion)이 최우선적으로 고려되어야 하고 둘째, 생태계 및 수산자원 보존을 위하여 원활한 해수교환 및 물질확산이 극대화된 투기장소의 입지 선 정(hydrographic option)이 매우 중요하다. 둘째 로는 적법한 투기행위 및 적절한 투 기장 운용을 위한 감독 및 감시체제의 확립이 필요하다. 현재 우리 나라의 해양 폐기 물 투기는 초기의 단계에 있으나 최근 점차 요구되는 인접 해양국가 간의는 지역환경 협의체 구성 및 국가간 환경 부담 비용을 고려할 때 공해상의 해양투기는 더 이상 국 내적 문제가 아니므로 보다 신중한 해양투기 활동 및 타당성의 국토가 필요하다. 황해 에 위치한 투기장의 경우 현재까지의 관련자료를 검토할 때 적정 투기 규모 및 투기장 입지 선정, 그리고 불법 폐기물 투기가능성의 미비점에 대한 보완책이 필요한 것으로 사료된다.

• Journal of the Korea Safety Management & Science
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• v.2 no.1
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• pp.41-57
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• 2000

작업부하 산정 모델을 개발하기 위해 인간-기계 시스템 환경에서 작업자의 작업성 취 및 생산성에 영향을 미치는 내적·외적 작업부하 요인들을 발견하여 이를 모델개발 에 고려하였다. 이들 작업부하 요인들이 작업자에 감지되는 정도에 대한 반응을 5점 척도를 도입하여 숫자가 아닌 자연어로 할 수 있게 하였으며 이렇게 작업자에 의해 주관적으로 판단된 작업스트레스 요인들은 각기 다른 가중치를 판단하기 위해 AHP(Analytic Hierarchy Process)를 사용하여 작업자가 직접 느끼는 작업부하 스트레스 정도를 비교판단 하게 하였고 이렇게 개념화된 모델을 실제 산업현장에서 사용할 수 있도록 컴퓨터를 통한 시험적인 작업부하 분석시스템을 개발하였다. 본 연구에 대한 검증을 위하여 실제 산업체에 종사하는 작업자들을 대상으로 인간공학적 작업부하 모델을 적용하여 측정하고 이를 작업자의 생리학적인 변화와의 관계를 비교 분석하여 본 결과 본 논문에서 개발된 모델은 작업부하 스트레스를 비교적 정확하게 측정할 수 있어서 앞으로 산업현장에 적용될 수 있는 신뢰성 있는 연구로 판단된다.

• Journal of dental hygiene science
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• v.7 no.3
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• pp.193-196
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• 2007

From April 9th to May 4th 2007, making a random selection of three private dental clinics in Busan, this study investigated the fear for dental treatment for 178 adults over twenty. Using four items of General Characteristics and DFS of twenty items, the degree of fear for dental treatment was evaluated by self administrated questionnaire. The obtained results were as follows. 1. Reliability analysis of each factor in details was 0.662~0.921 in Cronbach' alpha Coefficients. For Cronbach' alpha Coefficients was over 0.6. Dental Fear Survey Scale was reliable. 2. Dental stimulus response scale of three factors appeared more fear than two factors of the rest. The fear for dental treatment was higher in wemen, older ages, high education level and high income. 3. Factor of dental stimulus response scale, avoidance of dentistry and physiologic response scale accounted for 66.1%($R^2=66.1$)of the variation in dental fear factor as a result from stepwise regression analysis.

• Journal of Elementary Mathematics Education in Korea
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• v.15 no.3
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• pp.619-640
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• 2011

The study aims the introducing the items for the assessment of mathematical thinking including mathematical reasoning, problem solving, and communication and the analyzing on the responses of the 5th grade pupils. We categorized the area of mathematical reasoning into deductive reasoning, inductive reasoning, and analogy; problem solving into external problem solving and internal one; and communication into speaking, reading, writing, and listening. And we proposed the examples of our items for each area and the 5th grade pupils' responses. When we assess on pupil's mathematical reasoning, we need to develop very appropriate items needing the very ability of each kind of mathematical reasoning. When pupils solve items requesting communication, the impact of the form of each communication seem to be smaller than that of the mathematical situation or sturucture of the item. We suggested that we need to continue the studies on mathematical assessment and on the constitution and utilization of cognitive areas, and we also need to in-service teacher education on the development of mathematical assessments, based on this study.

• Science of Emotion and Sensibility
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• v.15 no.1
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• pp.149-160
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• 2012

The relative effects of individual differences in cultural orientation (individualism vs. collectivism) and locus of control (LOC: internal vs. external control beliefs) combination types on global/local processing were compared by manipulating the compound stimulus types (arrows or letters), and the stimulus-stimulus congruence. The results can be summarized as followings. First, consistent with previous research on global/local processing of the compound stimuli, reaction time (RT) for global stimuli than for local stimuli, and that in the stimulus-stimulus congruent condition than in the stimulus-stimulus incongruent condition was faster. Second, faster RT was found in the compound arrows condition than in the compound letters. Third, individual difference in LOC, rather than that in the cultural orientations, appeared to be related to global precedence effect, when the compound letters were presented. These results indicated that the individual's LOC rather than cultural orientation can increase the size of the global precedence effect, which might be involved in the stage of cognitive analysis than that of feature detection.

• The Journal of the Korea Contents Association
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• v.18 no.11
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• pp.38-46
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• 2018

This study is about brand design system development cases based on BX, focusing on research of JUNGGANEGOTGAN brand conducted from January 2018 to April. BX is a subjective and internal response of consumers arising from design stimulus including brand identity. BX design is brand-related stimulus based on brand experience and BX is generated when stimulant of brand design and consumers' contacting with brand are interacting. The most important thing of BX design system is that BX design system plays a very important role when consumers choose goods or services of some brand at the various touch points of brand in the process that consumers form the certain brand image. This study suggests the final completed brand design draft plan along with brand design system development strategy conducted about JUNGGANEGOTGAN based on BX design. As a result, modeling and associations of JUNGGANEGOTGAN brand experience design seem to be statistically meaningful (F=30.961, p<.001). Preferences of brand design is rated by modeling (=.443, p<.001), associations (=.218, p<.001) in order and it turns out to be affected.