• Journal of the Korean Society for Library and Information Science
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• v.50 no.4
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• pp.121-142
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• 2016

The purpose of this study was to assess the economic value of the National Assembly Library service utility, and to enhance the users' perception and the stakeholder's supports for the library services. For those purposes, this study applied the measurement methods of time value, replacement service value, and WTP of the three user groups: inside members, outside users, and institutional members of the Library. The replacement service value as annual time valuation was measured 1,948.2 million won by inside members, and 417.057.5 million won by outside users, that was approximately 10 times of the total budget of the year 2015. Also, WTP were measured as 8,528.3 million won by inside member, 33,272.4 million won by outside users, 924 million won by institutional members. This shows 77% of the use value were from outside users. The BC ratio was 1:1.04 in 2015.

• Journal of Korea Port Economic Association
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• v.24 no.1
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• pp.85-102
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• 2008

The purpose of this study is to analyze the effects of Logistic Information System on performance by efficiency of internal operation and organizational innovation. The results of this study as follows : The characteristic variable evaluation model that extended from the performance(user's value, perceived usefulness) of Logistic Information System were verified meaningfully. In this study, the efficiency of internal operation and organizational innovation were very important factor, to analyze the effects of Logistic Information System on performance. This study expect that Logistic Information System will achieve their Logistic Information System competitiveness through continuous quality measurement and improvement to increase the performance.

• Journal of the Korean Society for Railway
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• v.11 no.5
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• pp.449-454
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• 2008

The study aims at providing an influential model with regard to the level of satisfaction over the call center users and its operator in the National Railroad Administration, while at the same time seeking for possible ways to improve service standards in the call centers for Korean railroads. As a result, it demonstrates that; in the aspect of callers, the call center personnel are required to improve their ability and reciprocating attitude toward the uses; in the aspect of the operator, they are in need of more qualified service providing including advanced facilities. In this context, it is of outstanding importance to take into account the need and demand by both of the user and the operator as for the call center.

• Proceedings of the Korean Society for Information Management Conference
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• 2012.08a
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• pp.7-10
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• 2012

대학도서관에서 근로학생은 '근로자'와 '이용자'의 두 가지 신분을 동시에 가지는 인적자원으로, 본 연구에서는 도서관마케팅 관점에서 본 근로학생의 새로운 역할과 가치를 파악하고자 하였다. 심층면담 결과, 이들은 근로를 경험한 이용자로서 개인의 도서관 이용행태에 변화를 나타내어, 충성도 높은 잠재고객으로의 가능성이 확인되었다. 뿐만 아니라 근로학생은 내부와 외부의 관점을 동시에 가져, 도서관 내부에는 이용자의 관점으로 피드백을 제공하고, 외부 학생에게는 구전마케터로서 영향을 미친다. 이에 도출된 결과는 근로학생이 도서관의 중요한 마케팅대상이 될 수 있음을 시사한다.

• Proceedings of the Korea Multimedia Society Conference
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• 2000.11a
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• pp.107-112
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• 2000

최근 들어 급속한 인터넷 사이트와 이용자들의 증가로 인해 많은 정보 제공 사이트들은 이용자들의 요구에 상응하는 정보를 제공하기 위하여 보다 이해하기 쉬운 그림, 도표, 차트 등의 그래픽으로 처리된 정보들을 생성하고 관리한다. 본 연구에서는 이용자들의 요구에 부합되며 인터넷 상에서 원격 관리가 가능한 실시간 차트서버와 차트 클라이언트, Java application 내부에서 처리되는 java chart component 등을 제안하고 설계 및 구현한다.

• Journal of Korean Society of Archives and Records Management
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• v.18 no.2
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• pp.135-161
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• 2018

This study recognized the public servants of the local governments as the principal users of the records centers. It also attempted to identify their records usage behavior and the requirements of record usage so that records and services that meet their needs as the main users would be met. Therefore, the researchers identified through an information disclosure request the highly ranked departments that use records more than the others based on their usage frequency of the records centers and the standard records management system (standard RMS) during the third quarter of 2017. A questionnaire survey was subsequently conducted to the public servants of the local governments in the metropolitan area. The questionnaire identified the users' opinion on general usage behavior, usage of standard RMS, and usage of the records center. Based on the survey results, improvements in the management of the records centers the record management system, and the record services of the local governments were suggested.

• Journal of the Korean Society for Nondestructive Testing
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• v.36 no.5
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• pp.406-416
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• 2016

바이오와 나노 분야의 비파괴검사는 nm 급의 공간분해능을 요구한다. 바이오와 나노 물질의 내부구조의 비파괴 분석을 위한 공간분해능을 nm급으로 향상시키는Soft X-ray현미경 및 초음파현미경에 대한 기술을 소개한다. 세포생물(Biology)의 단백질구조분석, 수문학(Hydrology)연구, 나노입자거동 등의 연구를 위해서 중성자현미경기술개발 및 현황을 소개하고자 한다. 초음파현미경, Soft X-ray현미경 및 중성자현미경에 대하여 Hybrid 이용자 지원 체계를 구축하여 나노 및 Bio 물질 내부구조 분석기술을 확립하여 지원하고자 한다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.235-254
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• 2019

According to the development of information technology, the paradigm of the archives is shifting from preservation management of past records to use-oriented services. In this regard, this study is conducted an empirical study on the effect of internal marketing factors of university archives on the customer orientation of employees in order to improve organizational satisfaction for users of records information service. Based on the previous research, the delegation of authority, internal communication, management support, and training are established as factors of internal marketing, and the parameters for this are job satisfaction, organizational commitment, customer orientation as dependent variables, and We set up hypothesis between research variables and attempted an analysis through statistical system. In summary, each element of internal marketing showed significant results on job satisfaction and organizational commitment, and management support was most closely related to job satisfaction, organizational commitment, and customer orientation of university archive staff.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.1
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• pp.5-21
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• 2023

The purpose of this study is to analyze how library visitors use spaces in the library and to make suggestions for improving library use environments. Library use patterns were analyzed by tracking the users' smartphone WiFi. A library located in Seoul, Korea was selected and detectors were installed in the library. The suggestions from the results analyzing data collected between September, 2016 and December, 2016 were as followed. 27.17% of library visitors used a space in the library. Among them, 28.69% used the lobby to return their checked-out materials. Therefore, the library is recommended to install a device in the area in which users are easy to return their items. Additionally, since the spatial relationship between cultural program room and book shelves was low, those programs might be improved by providing library materials related with them.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.15 no.1
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• pp.187-190
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• 2015

Recently, most of people wants to have smart life for themselves like smart phones. In this paper, we propose the smart elevator based on the laser screen, speakers and air fresheners. Using this elevator, we could enjoy the various screen inside, and we could keep contacting with manager for wifi in the emergency situation. Also, the elevator could be operated with user's motion for Kinect. Finally, we did the survey for understanding preference of smart elevator. The grops are elevator manufacturing company, elevator distribution corporation and consumers, each group have 200 people.