• Title/Summary/Keyword: 기업 트위터

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Comparing Customer Reactions Before and After of a Smart Watch Release through Opinion Mining (오피니언 마이닝을 통한 스마트 워치 출시 전후 소비자 반응 분석)

  • Lee, Jongho;Park, Heejun
    • The Journal of Bigdata
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    • v.1 no.1
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    • pp.1-7
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    • 2016
  • Social media such as twitter has been popular by the diffusion of internet, and thanks to the radical improvement of computational ability of computers big data analysis became possible. This research is regarding about smart watch which is receiving attention as post-smartphone technology. Among various types of smart watch, this research focuses on the recently released Samsung Galaxy Gear S2. The main purpose of the research is to analyze customer's actual twitter data that was produced before and after the release of the smart watch to the market. Through the analysis, this research provides practical marketing strategy guideline, and also the analysis framework used in this research can be a research framework for other area and product researches.

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A Model for Nowcasting Commodity Price based on Social Media Data (소셜 데이터 기반 실시간 식자재 물가 예측 모형)

  • Kim, Jaewoo;Cha, Meeyoung;Lee, Jong Gun
    • Journal of KIISE
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    • v.44 no.12
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    • pp.1258-1268
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    • 2017
  • Capturing real-time daily information on food prices is invaluable to help policymakers and development organizations address food security problems and improve public welfare. This study analyses the possible use of large-scale online data, available due to growing Internet connectivity in developing countries, to provide updates on food security landscape. We conduct a case study of Indonesia to develop a time-series prediction model that nowcasts daily food prices for four types of food commodities that are essential in the region: beef, chicken, onion and chilli. By using Twitter price quotes, we demonstrate the capability of social data to function as an affordable and efficient proxy for traditional offline price statistics.

Design and Implementation of a Employment Information Service based on the Social Web Mining for Human-FTA (휴먼 FTA를 위한 소셜 웹 마이닝 기반 고용정보 서비스의 설계 및 구현)

  • Song, Jeo;Park, Yong-goo;Yoo, Jaesoo
    • Proceedings of the Korea Contents Association Conference
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    • 2015.05a
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    • pp.419-420
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    • 2015
  • 경제혁신 3개년 계획을 토대로 정부는 2015년 국내 생산가능 인구 감소에 대한 대응을 위해 외국인 인력 유치를 위한 휴먼 FTA를 발효하였다. 기존의 외국인 생산 인력에 대한 단순한 양적 증가뿐만이 아니라 해외로 생산거점을 이동한 국내 기업의 리턴을 유도하기 위해 석박사급의 고급 인력과 투자자 유치 등에 대한 내용도 포함하고 있다. 본 논문에서는 상기와 같은 노동시장의 새로운 제도인 휴먼 FTA에 대한 활성화와 원활한 운영을 위해 세계적으로 많이 사용되고 있는 트위터, 페이스북, 구글 등의 소셜 웹 데이터를 활용하여 국내 기업의 외국인 인력에 대한 고용 매칭을 위한 서비스 플랫폼을 제안한다.

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A Study on Keyword of the Android through Utilizing Big Data Analysis (빅 데이터를 활용한 안드로이드 키워드에 관한 연구)

  • Jin, Chan-Yong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2015.10a
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    • pp.153-154
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    • 2015
  • 최근 스마트 기기의 발달과 정보통신기술의 발전은 트위터, 페이스북, 인스타그램 등의 소셜네트워크(social network service) 상에서 유통되는 정보량이 폭발적 증가하고 있다. 이러한 변화는 데이터화가 가속화되고 있는 현대사회에서 데이터의 가치는 점점 높아질 것으로 예상되며, 데이터로부터 가치 있는 정보와 통찰력을 효과적으로 이끌어내는 기업이 경쟁력 확보를 위한 핵심가치가 되었다. 글로벌 리서치 기관들은 빅 데이터를 2011년 이래로 최근 가장 주목받는 신기술로 지목해오고 있다. 따라서 대부분의 산업에서 기업들은 빅 데이터의 적용을 통해 가치 창출을 위한 노력을 기하고 있다. 본 연구에서는 다음 커뮤니케이션의 빅 데이터 분석도구인 소셜 매트릭스를 활용하여 키워드 분석을 통해 안드로이드와 애플 키워드 의미를 분석하고자 한다. 또한, 분석결과를 바탕으로 이론적 실무적 시사점을 제시하고자 한다.

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Hyper-Connected Society and Software Education of University (초연결사회와 대학의 소프트웨어 교육)

  • Hwang, Eui-Chul
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2016.01a
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    • pp.155-156
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    • 2016
  • 한국의 대학은 높은 교육열, 자녀 수 감소, 일자리 창출 미흡, 전공.직업 불일치율 50%(OECD 2015 보고서)등 교육 수요자의 기대와 기업이 선호하는 인재양성을 해야 하는 대학교육의 위기이다. 이 위기에 IoT, 클라우드(Cloud), 빅데이터(Big data), 모바일(Mobile) 기술을 원활하게 지원하기 위한 소프트웨어(SW)가 필수적이다. 'SW 경쟁력 없이는 기업의 미래가 없다', 'SW 인재가 세상을 바꾼다'등 SW의 중요성과 비전이다. 미국의 구글, 애플, 페이스북, 트위터와 중국의 바이두, 알리바바, 텐센트 등도 SW를 바탕으로 전 세계로 뻗어가고 있다. 지금이 SW 강국으로 가는 마지막 기회로, SW 중심사회 실현을 위한 인재양성 확대가 시급하다.

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Does Online Social Network Contribute to WOM Effect on Product Sales? (온라인 소셜네트워크의 제품판매 관련 구전효과에 대한 기여도 분석)

  • Lee, Ju-Yoon;Son, In-Soo;Lee, Dong-Won
    • Journal of Intelligence and Information Systems
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    • v.18 no.2
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    • pp.85-105
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    • 2012
  • In recent years, IT advancement has brought out the new Internet communication environment such as online social network services, where people are connected in global network without temporal and spatial limitation. The popular use of online social network helps people share their experience and preference for specific products and services, thus holding large potential to significantly affect firms' business performance through Word-of-Mouth (WOM). This study examines the role of online social network in raising WOM effect on the movie industry by comparing with the similar role of Internet portal, another major online communication channel. Analyzing 109 movies and data from both Twitter and Naver movie, we found that significant WOM effect exists simultaneously in both Twitter and Naver movie. However, we also found that different figures of online viral effects exist depending on the popularity of movies. In the hit movie group, before the movie release, the WOM effect occurs only in Twitter while the WOM effect arises in both Twitter and Naver movie at the same time after the movie release. In the less-popular (or niche) movie group, the WOM effect occurs in both Twitter and Naver movie only before the movie release. Our findings not only deepen theoretical insights into different roles of the two online communication channels in provoking the WOM effect on entertainment products but also provide practitioners with incentive to utilize SNS as strategic marketing platform to enhance their brand reputations.

A Study of Social Media User Response about Firms' Crisis Response Strategies (기업의 위기대응전략에 대한 소셜 미디어 이용자의 반응 연구)

  • Kim, Bora;Kim, Woohee;Jung, Yoonhyuk
    • The Journal of Bigdata
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    • v.2 no.1
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    • pp.27-39
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    • 2017
  • The importance of online communication is getting increased by the rapid growth of smartphone supply and Social Network Service (SNS) use. Catching up with the trend, firms are actively use SNS to improve brand image, promote products, and communicate with customer. On the one hand, SNS is the channel for firms' marketing activities, but on the other, it is also the channel where the events related to the firms propagate in real time. Firms are led to unexpected state of crisis, when events are quickly spread out on SNS. Then firms are assessed their image by the way they deal with the state of crisis. This paper proposes to figure out user response on SNS according to each crisis response strategies by analyzing event-related twitter data when crisis situations of firms arise. We classify crisis response strategies into response attitude, defensive and accommodative response, and response speed, fast and slow response. This paper suggests optimal crisis response strategy to firms regarding state of crisis propagated on SNS.

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Case Study of SNS (Social Networks Service) Application on Fashion Corporate - Focused on Twitter - (패션기업의 SNS (Social Network Service) 활용 현황에 대한 사례연구 - Twitter를 중심으로 -)

  • Sun, Se-Young;Lee, Joo-Hyun;Jung, Ye-Jin;Lee, Seung-Hee
    • Journal of Fashion Business
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    • v.15 no.1
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    • pp.158-170
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    • 2011
  • The purpose of this study was to examine how recently fashion corporate did use SNS applications for their product promotion strategies as case studies, and to provide what kinds of SNS marketing strategies would be developed for fashion corporate. Specifically, this study was focused on Twitter among SNS applications. For this study, Internet webs, news paper, articles, and other press work were used for resources. Five fashion corporate such as Buckaroo, MLB, North Faces, Kolon, and ABC Mart were analyzed. As the results, first, fashion corporate used Twitter as the marketing tool for their product promotion. Second, they tried to make an increase the numbers of Twitter follower from their customers. Third, Twitter was used for making higher customer loyalty by fashion corporate through a variety of program such as special events, game, music, or viral marketing. However, there were still some limitations on fashion corporate's Twitter usage, compared to other non-fashion corporate. Thus, fashion corporate needs to provide more creative and unique Twitter marketing strategies. Therefore, based on these results, fashion brand merchandising marketing strategies of fashion products would be provided from this study.

The Factors Affecting Promotion Effects: SNS Analysis for Franchise Food Service Industry (프로모션 효과에 영향을 미치는 요인: 프랜차이즈 외식 산업의 SNS 버즈 분석을 중심으로)

  • Jeong, Min-Seo;Lee, Cheol-Jin;Yoon, Ji-Hee;Jung, Yoonhyuk
    • The Journal of Bigdata
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    • v.2 no.2
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    • pp.57-66
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    • 2017
  • Companies has been investing enormous resources in promotion as the market keeps changing rapidly. Therefore, there are growing needs to measure the impact of a promotion on revenue growth. To investigate the effect of promotion in franchise food service industry, this study empirically analyzed text data from Twitter, one of the dominant social network services. Our findings show that a gap between promotions, promotion duration, and season have a significant influence on a volume of twitter buzz, which represents a promotion effect in our study. Next, we tried to analyze the reason why those factors were related to the promotion effect. Finally, we suggested promotion strategies related to each influential factor depending on types of business in food service industry.

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Trend Analysis of FinTech and Digital Financial Services using Text Mining (텍스트마이닝을 활용한 핀테크 및 디지털 금융 서비스 트렌드 분석)

  • Kim, Do-Hee;Kim, Min-Jeong
    • Journal of Digital Convergence
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    • v.20 no.3
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    • pp.131-143
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    • 2022
  • Focusing on FinTech keywords, this study is analyzing newspaper articles and Twitter data by using text mining methodology in order to understand trends in the industry of domestic digital financial service. In the growth of FinTech lifecycle, the frequency analysis has been performed by four important points: Mobile Payment Service, Internet Primary Bank, Data 3 Act, MyData Businesses. Utilizing frequency analysis, which combines the keywords 'China', 'USA', and 'Future' with the 'FinTech', has been predicting the FinTech industry regarding of the current and future position. Next, sentiment analysis was conducted on Twitter to quantify consumers' expectations and concerns about FinTech services. Therefore, this study is able to share meaningful perspective in that it presented strategic directions that the government and companies can use to understanding future FinTech market by combining frequency analysis and sentiment analysis.