• Title/Summary/Keyword: 기업 신뢰

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The Influence of the Corporation Association of Korean Buffet Restaurant on Relationship Quality and Brand Loyalty (모기업에 대한 기업연상이 한식뷔페레스토랑의 관계품질과 브랜드충성도에 미치는 영향에 관한 연구)

  • Kang, Byong-nam;Moon, Sung-sik
    • Culinary science and hospitality research
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    • v.22 no.7
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    • pp.235-252
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    • 2016
  • This study aimed at examining the interrelationships among corporate association, Rrelationship quality, and brand loyalty in Korean buffet restaurants. In addition, this study examined the mediating effects of commitment and attidudinal loyalty. The findings of this study were found through the employong of SPSS 18.0 on a convenience sample of a total of 209 respondents. The results of this study are as follows. First, both corporate ability association and corporate social responsibility association exhibited a positive impact on trust and commitment. Second, trust and commitment positively influenced attitudinal loyalty and behavioral loyalty. Third, commitment acted in a partial mediating role between trust and attitudinal loyalty, and attitudinal loyalty acted in a partial mediating role between commitment and behavioral loyalty.

The effect of Privacy Factors on the Provision Intention of Individual Information from the SNS Users (SNS 이용자의 프라이버시 요인이 개인정보 제공의도에 미치는 영향)

  • Min, Hyeon-Hong;Hwang, Gee-Hyun
    • Journal of Digital Convergence
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    • v.14 no.12
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    • pp.1-12
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    • 2016
  • Today, with the popularity of smart phones and the proliferation of SNS, anyone is exposed to the risk of personal information leakage. Unlike the prior studies of privacy, this research aims to identify the privacy factors affecting the provision intention of individual information from the SNS Users. This study also analyses how the perceived privacy risks and corporate trust affect the provision intention of individual information. The analysis results of empirical data show that despite experiencing the privacy leakage such as direct hacking and being aware of the risk, people are providing firms with personal information. The most influential variables to perceived privacy risk are information privacy policy, information privacy concern, previous privacy experience and information privacy awareness in the decreasing order of importance. Those to the corporate trust are information privacy policy, information privacy awareness, previous privacy concern and information privacy experience. Besides, the corporate trust and the perceived privacy risk also affect the provision intention of personal information. Finally, this study proposes the implications for personal information privacy.

엑셀러레이터의 평가수용성이 스타트업 성과에 미치는 영향 : 조직신뢰의 매개효과를 중심으로

  • Han, Hyang-Won;Ha, Gyu-Su
    • 한국벤처창업학회:학술대회논문집
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    • 2019.11a
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    • pp.15-20
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    • 2019
  • 2019년 3월 기획재정부 장관은 관계부처 합동으로 제2벤처 붐 확산전략을 발표하였다. 신산업 고기술 스타트업 발굴을 통해 기술인재 고기술창업 특히 대학 및 연구소등의 우수 인재가 기술혁신형 창업을 하고, 이에 투자 멘토링 기술 지원하는 사업을 강화하는 한편 지원규모를 확대한다는 계획이다. 2019년 9월 국내 벤처기업 수는 3만6759개이고, 액셀러레이터 투자도 벤처투자로 인정한 '벤처기업육성에 관한 특별조치법' 개정안을 마련하고 있으며, 엑설러레이터 기준을 새로 마련하고 있다. 벤처 투자액은 올해 4조원을 돌파할 거라 예상하고 있는 가운데, 특히 창업의 마중물 역을 하는 액셀러레이터 시장이 크게 성장하고 있다. 대학부터 지자체, 기업, 기존 투자사들까지 뛰어들면서 관련제도가 도입된 지 3년이 채 되지 않아 200곳이 설립됐다. 전 세계적인 스타트업 붐에 더해 진입문턱이 대폭 낮아지자 초기 기업에서 기회를 엿보는 곳들이 늘어난 것으로 보인다. 2017년 54곳에 불과했던 액셀러레이터는 2년이 지나지 않아 4배 가까이 증가했다. 이처럼 시장이 급성장하는 이유는 대기업 중심의 경제 성장세가 둔화되고 우버와 같은 회사들이 새로운 산업을 구축하며 전 세계적으로 스타트업에 대한 관심이 고조되었고, 정부 역시 제2벤처 붐을 일으키겠다며 다방면의 벤처 육성책을 내놓고 있기 때문이다. 이러한 엑셀러레이터에 대한 관심은 학술적이 연구로도 나타나고 있는 바, 엑셀러레이터로부터 투자를 유치한 스타트업의 성과와 관련하여 다양한 원인을 찾고자하는 노력이 시도되고 있다. 스타트업 관계자가 인식하는 엑셀러레이터의 평가지표에 대한 수용성 정도와 그들의 성과 간의 관계에서 엑셀러레이터 조직에 대한 신뢰의 역할을 연구할 필요성이 제기된다고 할 것이다. 제기된 연구 필요성의 해결을 위하여 본 연구에서는 최근 3년 이내 엑셀러레이터로부터 투자 유치를 받은 스타트업 관계자를 대상으로 평가수용성과 엑셀러레이터의 조직신뢰 그리고 성과에 대한 설문조사를 실시하였다. 본 연구의 분석결과를 바탕으로 스타트업 성과를 극대화할 수 있는 엑셀러레이터의 평가지표 구성과 조직측면에서 전략적 방안 모색의 기초자료로 제공하고자 한다.

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A Study on the Audit Quality of Socially Responsible Investment Corporate (사회책임투자 기업의 감사품질 연구)

  • Kim, Jin-Seop
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.6
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    • pp.55-62
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    • 2019
  • We examined the Audit Quality on the Socially Responsible Investment(SRI) Corporate. We used 1,497 sample data from 2014 to 2016. In short, the result of this paper's is as followed. Socially Responsible Investment(SRI) has a positive relevance with Audit Quality. Socially Responsible Investment(SRI) has a positive relevance with Audit Fee, Audit Time and Audit Size specifically. Therefore we can support that a firm has a high level of Socially Responsible Investment(SRI) will have the better the Audit Quality according to this study. This study contributes as follow. We can verify that the more Socially Responsible Investment(SRI) the better Quality of Accounting Information. We expect that this study can be helped positive image enhancement of Socially Responsible Investment(SRI) Corporate. So we hope that our paper can contribute sound capital market's development.

Multi-level Analysis of Corporate Entrepreneurship and Employees' Job Satisfaction and Turnover Intention: Analysis of HCCP Panel Data (사내기업가정신과 구성원의 직무만족 및 이직의도에 관한 다수준 분석(multi-level analysis): 사내기업가정신의 영향력과 조직신뢰의 조절효과 검증)

  • Kim, do hui;Nam, jung min
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.14 no.6
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    • pp.143-153
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    • 2019
  • This study This study analyzed the effectiveness of Corporate Entrepreneurship, using Human Capital Corporate Panel (HCCP) data from 2017. The attitude of workers, which is main link in the process of corporate entrepreneurship, has been studied at a singular level at individual and organizational levels due to the lack of data and analysis methods. Multi-level analysis using hierarchical and linear modeling was performed to improve the accuracy of the relationship estimation between variables. In addition, this study examined the moderating effect of the organizational level in the process of entrepreneurship. As a result, corporate entrepreneurship has had a positive effect on job satisfaction and turnover, which is due to the employees attitude and organization. Organizational trust in the process has been shown to perform an important role in the relationship between the corporate entrepreneurship and job satisfaction, and that the relationship between the corporate entrepreneurship and turnover has not been controlled. Based on these results, the implications, limitations, and future research tasks of the study are discussed.

A Study on the Stimulation of Win-Win Partnership between Corporations : Focusing on the Mediating Effect of Competitor Orientation (경쟁자 지향성 태도의 매개효과를 통한 기업의 상생협력 활성화 탐색 연구)

  • YANG, HEE;Kim, Young Kyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.12
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    • pp.190-199
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    • 2019
  • South Korea has achieved impressive economic growth relatively quickly by focusing on export-driven policies and economies of scale in the process of industrialization. As the country's economic development policy focused on large corporations, however, a power and wealth imbalance developed between SMEs and large corporations. The purpose of this study is to clarify this issue academically and more clearly through theoretical studies and empirical analysis in order to resolve these imbalances and improve the positive relationship between SMEs and large corporations. To this end, a survey was conducted from December 17, 2018 to January 28, 2019, and a total of 378 questionnaires collected from corporate workers were used for the final analysis. The hypotheses confirmed by the study results were as following. First, the factors directly affecting the competitor's orientation were the trust, entrepreneurship, and innovation capability of the entrepreneurial characteristics. Second, when the characteristics of the company were examined from the perspective of cooperative performance, only the innovation capacity factor had a positive effect. Third, the competitor orientation showed a positive effect on cooperative performance. Fourth, competitor orientation had a statistically significant mediating effect on the relationship between trust, entrepreneurship, innovation capability, and cooperative performance.

An Influence of Korean National Image on Japanese Consumer's Perceived Quality, Risk and Information Cost Saving: focused on Mediating Role of Brand Credibility (한국의 국가이미지가 일본소비자의 지각된 품질과 위험, 그리고 정보비용절약에 미치는 영향: 브랜드신뢰성의 매개적 역할을 중심으로)

  • Kim, Jang Hyun;Bae, Il Hyun
    • International Area Studies Review
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    • v.15 no.1
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    • pp.315-339
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    • 2011
  • As the Korean economy grows, the brand value of Korean companies such as Samsung, LG and Hyundai Motor has been elevated greatly. Compared to the brand value of Korean companies, Korea's national image is very lowly ranked. In addition Korea's national brand is undervalued compared to economic volume. So, the purpose of this study is to find way to enhance the Korea's national brand in Japanese Market through brand credibility. The results as follows. First, this study find that brand credibility is consist of expertise and trustworthiness in Japanese market. Second Korea national image positive impact on brand credibility. Third, brand credibility positive impact on perceived quality and information cost saving. Finally, brand credibility negative impact on perceived risk. In conclusion, all hypothesis are significant. So these results are very useful to Korea government and Korean companies.

The Effects of Service Quality on Customer's Loyalty in Automotive Parts Distribution Industry (자동차부품 유통기업의 서비스품질이 고객충성에 미치는 영향 연구)

  • Hong, Seong-Joon;Dong, Hak-Lim
    • Journal of Digital Convergence
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    • v.16 no.7
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    • pp.189-198
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    • 2018
  • Automotive parts distribution industry focused on increasing sales by product quality until early 2010, but as competition has recently intensified, each company has become interested in core values such as customer satisfaction, trust and loyalty. Therefore, effect of customer-oriented service mindset should be analyzed for the relationship between service quality and customer satisfaction, trust, and loyalty in this industry. For this, a questionnaire survey was conducted for 342 distributors. Structural equation models were analyzed using AMOS 23.0. Empirical results show service quality has positive effects on customer loyalty, and customer satisfaction and trust mediate between service quality and customer loyalty. The service quality became a key factor to elicit customer satisfaction, trust and loyalty. Following studies, it is expected to enhance service quality focusing on extending region coverages.

A Study on the Effects of KORAIL's CSR on Customers' Reliability and Loyalty (철도공사의 사회적 책임이 고객신뢰와 충성도에 미치는 영향에 관한 연구)

  • Yang, Jae-Hoon
    • Journal of the Korean Society for Railway
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    • v.17 no.6
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    • pp.423-432
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    • 2014
  • The purchasing behavior of consumers is related to service quality and corporate social responsibility (CSR). Therefore, CSR is recognized as an important factor in company strategies. This study determines the relationship between the CSR activities of KORAIL and the reuse intention and recommendation intention of the consumer. CSR is composed of economic, legal, philanthropic, ethical, and environmental responsibilities. In the results of the structural equation modeling analyses, legal responsibility and economic reliability affect the reliability of KORAIL and this reliability affects the customers' reliability and loyalty. This paper proposes a compliance program, wagon safety information, customized tour packages, and communication strategy that will increase customer's reliability and loyalty.

The Mediating Effect of Brand Trust on Consumers' Perceived Value and Collaboration Product Response (소비자의 지각된 가치와 컬래버레이션 제품반응에 대한 브랜드 신뢰성의 매개효과)

  • Sung, Jungyeon
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.255-260
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    • 2021
  • The collaboration that seeks to complement each other by judging and sharing the comparative advantages between companies is currently being actively progressed as a new and unusual collaboration that is not routine among not only the same industry but also different industries. This trend is increasing consumer interest based on enjoyment and fun. However, these collaborations cannot consistently lead to positive effects, and rather, if all companies collaborate, it could have an adverse effect. The current study explored the consumer's response to the attitude toward product and purchase intention of collaboration through consumption value and brand trust based on the consumer's understanding, assuming that the consumer's response cannot always be positive. As a result, brand trust played a mediating role in the intention to purchase and attitude toward product. This study examines the relationship between consumption value and collaboration products between brands, and from the perspective of a company, it can provide practical implications for establishing brand management and strategy through a unique collaboration strategy based on the understanding of consumers.