• Journal of Korean Society of Archives and Records Management
• /
• v.7 no.2
• /
• pp.25-42
• /
• 2007

In this study, evaluation criteria of information services of records centers and archives were prepared. Using those criteria, service evaluation was conducted in three records centers and archives as a case study. By visiting and observing the records centers and archives, current status, weakness, and problems were identified. Identified problems include limited professional staff, lack of policy, systems and reading room facilities, emphasis on retention rather than services, and weak outreach program. This is a preliminary study, and larger scale evaluation is suggested as well as the application of evaluation in other centers and supplementary evaluation criteria.

• Journal of Korean Society of Archives and Records Management
• /
• v.6 no.1
• /
• pp.65-92
• /
• 2006

Providing archival information services is one of the important tasks carried out by archives. The archives, now, make efforts to provide user-oriented information services which can help users to utilize records and archives more easily. This study reviews and compares user-oriented information services, which National Archives in UK, USA, and Australia have provided actively, in terms of learning support services, research support services, and Special services for public. And then, the study suggests the strategies for improving user-oriented archival information services for archives and the institutes of records management.

• Journal of Korean Society of Archives and Records Management
• /
• v.11 no.1
• /
• pp.93-112
• /
• 2011

This study investigated whether search terms analysis of archival Web sites could be utilized effectively for archival information services. The focus was on designing a methodology which brings the search terms analysis and development of archival information services closer, especially for the contents services. The data were collected from the Presidential Archives because it can be characterized as a public archives as well as subject archives. It also tends to draw interests from a broad range of general public. The analysis was conducted with respect to three dimensions: (1) general search terms; (2) names of individual president; (3) subject categories of search terms. The results of search terms analysis have a number of practical implications for developing archival information services including contents services, decision on the menu of the Web sites, exhibition, and education.

• Journal of the Korea Convergence Society
• /
• v.10 no.2
• /
• pp.207-215
• /
• 2019

The study aims to develop the indicators to evaluate archival information service environments for the disabled in archives. Based on the barrier-free authentication indicators, the study analyzed the main concepts of archival information services and the service movement lines of users in archives. The study developed new indicators to evaluate records and information service environments by synthesizing all the concepts of information services, service movement lines, barrier-free authentication indicators and the regulations related to archival information services. The study can contribute to find out core problems of service environments in archives through utilizing the new indicators and scales, and to suggest alternatives to improve the environmental conditions for the disabled.

• Journal of Korean Society of Archives and Records Management
• /
• v.15 no.1
• /
• pp.127-155
• /
• 2015

This study proposes the formation of education service models using presidential archives based on ubiquitous technology. To accomplish these, this study analyzed various education programs of presidential archives in Korea and other countries. The reason behind the use of ubiquitous technology is to allow interinstitution cooperation and create synergy effects. With this, this technology is grafted onto the modified BIG6 Model, which is developed for information literacy. This study can be useful and valuable in the aspects of education, contents development, and service development.

• Journal of Korean Society of Archives and Records Management
• /
• v.8 no.1
• /
• pp.27-43
• /
• 2008

In this study, educational service programs of archives have been reviewed through articles and case studies. As a result, five main educational services of archives were found. First, educational services are provided to K-12 students and teachers. Secondly, most educational services have focused on application of primary resources connected to current educational courses. Thirdly, cooperations among teachers, education experts, and archivists have been proceeded. Fourth, besides the direct instructions, printed materials and web based educational contents were also provided for students. Fifthly, utilization of primary resources were applied not only to history area, but also many subject areas such as social science, arts and humanities.

• Journal of Korean Society of Archives and Records Management
• /
• v.9 no.2
• /
• pp.59-78
• /
• 2009

In this study, considering the importance of the providing archival information services over the Web in university archives, the evaluation model of the archival information services was proposed by identifying categories and contents of it. Direction for the improvement was proposed by evaluating and analyzing the Web archival information services of some university archives in Korea. Based on the evaluation, the following directions for improvement were suggested. First, the mission and vision of the archives should be established and published over the Web. Second, the introduction to the records catalogues and records collection should be provided in detail on the Web. Third, advanced search and full-text search functions should be provided, as well as the help information for the search methods. Fourth, university archives' Web sites should provide online exhibitions and newsletters of the archives.

• Journal of Korean Society of Archives and Records Management
• /
• v.7 no.2
• /
• pp.73-94
• /
• 2007

Archival organizations have been evolving to varying users' needs. The main functional focus of earlier archival organizations has inclined to collection and preservation of data, but their current interests expand to utilization of the data collected. Therefore, today's archival organizations endeavor to procure user-oriented archival information service. This study highlights the programs initiated in last two years by 'Service Innovation Team', a special task force of National Archives of Korea organized in 2005, and presents comparative analysis of those programs with respect to the existing archival systems of National Archives and Records Administration of USA and The National Archives in UK. Additionally, the study, while emphasizing the importance of enlarging and diversifying service programs as well as promoting public awareness over archive resources, introduces the service standards of advanced nations as benchmarks for future archival service policies of pertinent organizations.

• Journal of Korean Society of Archives and Records Management
• /
• v.15 no.3
• /
• pp.115-140
• /
• 2015

For the efficient management of church documentary for religious reasons, including their historical and cultural values, the church archives should be excellently managed. However, the lack of understanding and consideration of the church records and archives makes it very difficult to have an actual grasp of its status and practical supports, such as budget and personnel, for records management. In this study, literature reviews and current status of domestic Protestant church archives, user survey of Saemoonan Presbyterian church and interviews of church archives records officer were carried out. Based on the results of the study, three parts of the proposed plan of the Saemoonan Presbyterian Archives were suggested. Education, exhibition, publication, and promotion of the church's archival services will help redirect the roles and values of the archives, which will make it an essential part of the church.

• Journal of Korean Society of Archives and Records Management
• /
• v.17 no.1
• /
• pp.31-49
• /
• 2017

The purpose of this study is to measure the expectation level and perception level of service quality in 25 records centers in local governments based in Seoul. For this, an evaluation index consisting of 5 factors and 31 items is developed through literature research and an investigation of the present condition. The results of this study confirmed that users are not satisfied with the service quality of the records centers in the local governments as the expectation level is higher than the perception level, with a statistically significant difference. This study can be substantial in attempts to analyze the present status of the service quality of the records centers in local governments and in proposing an improvement plan based on the process quality.