• 한국경영정보학회:학술대회논문집
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• 2007.11a
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• pp.58-63
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• 2007

본 연구는 관세행정 환경의 급격한 변화로 관세행정 기능의 사명별 중요도가 변화되고 행정방향도 주변분야까지 확대되었다. 이에 위험관리의 패러다임도 업무별 개인 차원의 적발과 단기성과 위주에서 지능적이고 정부 차원의 장기성과 위주로의 변화가 요청된다. 연구 결과를 요약하면 첫째로 관세행정의 위험관리에서의 변수간의 통계적 상관관계는 높게 나타났다. 둘째로 계획, 점검, 개선 단계의 변수만이 위험관리 성과인 만족도에 영향을 미치고, 집행단계는 영향을 주지 않는 것으로 나타났다. 셋째로 각 단계에서 조직성과에 긍정적인 영향을 미치는 변수는 계획단계는 안정성과 민주성 및 투명성이, 점검단계에서는 신속성과 정확성 및 합법성이, 개선단계에서는 혁신성과 교육성 및 홍보성이 위험관리 만족도에 영향을 주는 것으로 나타났다. 향후 관세행정에서 통합전략적 위험관리를 위해 첫째로 취약성은 최소화하고 강점을 강화키는 사전예방적 기능이 확보되어야 한다. 둘째로 위협사건 최소화와 적출기능이 확보되어야 한다. 셋째로 발생손실의 복구와 교정기능이 확보되어 고객을 감동시켜야 한다. 넷째, 변화에 대응하여 지속적으로 성장할 수 있는 기능이 확보되어야 한다.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2013.06a
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• pp.394-397
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• 2013

본 연구는 N스크린 서비스의 이용행태(교차이용, 개인별 단말기 보유량, N스크린 이용을 위한 지불금액, N스크린 이용시간), 콘텐츠 특성(채널의 다양성, VOD의 다양성), 기능적 요인(시스템품질, 인터페이스, 결제시스템), 비용에 대한 이용자의 인식이 이용만족도와 지속이용의사에 미치는 영향을 살펴보았다. N스크린 유료 경험이 있는 이용자를 대상으로 (N=498), 웹을 통한 설문조사를 한 결과, 이용만족도에 가장 큰 영향을 미치는 요인은 기능적 요인 중 인터페이스로 나타났으며, 결제시스템, VOD의 다양성, 채널의 다양성, 비용 순으로 유의하게 나타났다. 본 연구는 이용자 차원에서 서비스 만족에 영향을 주는 요인들을 밝혀냄으로써, N스크린과 스마트TV의 활성화를 위한 기초 자료를 제공하는 데 의의가 있다.

• Proceedings of the Korea Society of Costume Conference
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• 2003.05a
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• pp.44-44
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• 2003

모든 의복은 최소한의 기능성이 요구되고 신체를 지지하고 신체의 움직임을 허용해야한다. 의복은 이브닝 드레스와 같은 미적인 의복과 미적인 것과 기능적인 요구를 함께 수용하는 비즈니스 수트, 수술가운과 같은 기능성 의복으로 분류된다. 특히 수술가운은 한정된 장소에서 특수한 활동을 가능케하면서 의료진을 보호해야하는 기능을 가져야한다.

• Journal of the Society of Cosmetic Scientists of Korea
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• v.30 no.4 s.48
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• pp.571-582
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• 2004

Recently the well-being, which is regarded as the new cultural code, has brought a new change in the cosmetic industry. The application of the functional products is getting mere and lots of functional cosmetics are now diversifying from the skin-care into the make-up as well as the herbal products. So the future in the market of functional cosmetic products is prospected to be positive. Therefore, cosmetic companies need an approach bases on the concept of the well-being. So to speak, they need to understand the needs of customers accurately from the customers point of view. Also it is a crucial issue that how the unique characteristics of functional cosmetic products as well as the development of products base on the concept of well-being make in balance. In this study, we attempt to inspect the advanced domestic market of the functional products due to the well-being trend and try to propose an option of making an advance it through the customers survey (for example, their need and their satisfaction on the functional products, etc) on the functional cosmetic products. For this purpose, it has been surveyed on adult female customers aged 19 to 60 located in Seoul and Gyeonggi province. 379 questionnaires among 510 were used in the final analysis. Collected data was analyzed using the statistical package for the social science (SPSS) program that can give the information about the general characteristics of the subjects like the frequency and percentage. And we used Cronbach's u reliability test, $x^2\;(chi-square)$ frequency analysis, t-test, and one-wat ANOVA to investigate the customers need, their degree of the satisfaction on the functional products of their own, factors of their perception on the quality on them. We think that the results of our study can act not only as the fundamental data on the customers need, their usage pattern, and their degree of the satisfaction, but also as the important tips of planning the marketing strategies.

• Proceedings of the KSCN Conference
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• 2004.05a
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• pp.438-438
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• 2004

최근 들어, 건강에 대한 관심이 고조됨에 따라 일상생활에서 식품을 통해 단순하게 영양섭취나 기호성을 만족하기보다는 식품섭취를 통해 건강을 향상시킬 수 있는 기능성 식품을 선호하게 되었다. 현재까지의 우리나라의 기능성 식품시장은 영세할 뿐 아니라 개발된 기능성 식품의 과학적인 연구들도 또한 미비한 실정이다. Saccharomyces cerevisiea 가수 분해물은 여러 가지 영양성분이 풍부하여 자율신경 조절기능 향상으로 인한 항스트레스와 항피로 및 면역기능 강화 효과가 있으며 불안증 환자와 월경전증후군을 경험한 여성의 증상을 경감시킨다고 알려져 있다.(중략)

• Journal of the Korean Society of Clothing and Textiles
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• v.33 no.12
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• pp.1935-1940
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• 2009

This study investigates the actual wearing conditions of functional mountaineering garments in Korea and provides suggestions on the development of more effective functional mountaineering garments through the examination of consumer data. This survey was based on 107 respondents who enjoy mountaineering and was composed of 5 sections consisting of personal information, purchasing habits, essential features for mountaineering garments, satisfaction levels based on features and functions, and additional comments on the improvement of mountaineering garments. Respondents said that essential features for mountaineering garments are quick absorbing/drying, insulation, water and wind proof, and elasticity. These properties become more effective when users wear mountaineering garments in layers. They want lower prices and easy to wash garments. Therefore, it is necessary to consider not only the main functions, but also the needs of consumers for easy washing and price.

• The monthly packaging world
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• s.108
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• pp.190-193
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• 2002

㈜사임당 화장품은 1995년 자연사랑, 고객만족, 자아실현을 3대 사훈으로 최고의 품질을 만들겠다는 각오와 고객 만족의 실현에 중점을 두고 설립된 한방전문 화장품 회사이다. 여성용 중저가 브랜드인 로생시리즈 16품목, 남성용 브랜드인 선시리즈 2품목과 정일품, 여성용 기능성 브랜드인 사로매시리즈와 사임당 시리즈 15품목 등의 제품을 생산하고 있다. 본지에서는 사임당 화장품의 화장품 용기디자인 변천사에 대해 소개하고자 한다.

• Informatization Policy
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• v.30 no.3
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• pp.92-121
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• 2023

As music streaming services (MSS) involve various interactions with users during the music consumption process, it is important to understand the user experience and manage the service accordingly. This study developed a user experience model for MSS by theoretically linking the quality characteristics considered important by music service users with the structure of user experience. PLS analysis was then performed using survey data to test the model. As a result, functionality (search, browsing, and personalized recommendation), UI usability, content quality (currentness, sufficiency, relevance), and monetary cost were found to be key experience factors that determine the experience consequence, i.e., user satisfaction. In addition, in a supplementary analysis comparing domestic and global services, differences in user experience were found between the two groups in terms of functionality and content quality. The user experience model of MSS proposed in this study serves as a new foundation for theory-based research in this field and provides meaningful implications for the competitive landscape among music streaming service platforms and for their competitive strategies.

• Journal of Digital Contents Society
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• v.19 no.7
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• pp.1313-1322
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• 2018

This study has tested by positive analysis to investigate use intention of self service shop offered by franchisee. The independent variable of self service shop consisted of technology based self service and feature of shop largely. Convenience of technology based self service, speed, functionality of shop feature, suitability, and cost of self service shop had been selected. As parameter, expectation confirmation and satisfaction by using Expectation confirmation theory had been selected and a dependent variable had been selected use intention lastly. The study conducted a survey of self service shop customers and 181's answers out of them had been used. According to the analysis result, convenience, speed, functionality, and suitability had a positive effect on expectation and convenience and suitability variables only had positive effect on satisfaction. The cost did not have an effect on use intention and expectation confirmation and satisfaction had a positive effect on use intention lastly.

• The Journal of the Korea Contents Association
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• v.19 no.12
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• pp.193-202
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• 2019

In this study, we want to check if there are similarities and differences between Chinese students and Korean university students who make up the highest percentage of Korean students studying abroad and see what attributes affect their satisfaction with the use of Internet shopping malls. Based on the results, Chinese students will be able to suggest ways to increase their satisfaction in the process of using local Internet shopping malls and advise companies operating domestic Internet shopping malls on strategies to improve the satisfaction of foreign customers. According to the study, among the system evaluation factors experienced by Korean students and Chinese students when using Internet shopping malls, Korean students showed better information quality than their Chinese counterparts, and Chinese students showed better functionality than their Korean counterparts. Second, among the logistics system evaluation factors Korean and Chinese students experienced when using Internet shopping malls, both speed and delivery quality showed that Korean students were better than Chinese students. Third, when Korean students use local Internet shopping malls, the factors that affect their satisfaction with consumption were found to have significant effects on functionality, delivery quality, response reliability, information quality and speed. Fourth, Chinese students studying abroad showed that functionality, information quality, speediness and response reliability all had a significant impact on satisfaction, except for delivery quality.