• Korean Security Journal
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• no.37
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• pp.197-220
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• 2013

To develop the tourism industry, which is a 'no smoking environment-friendly green industry' and can contribute to creating jobs, it is the goal of top priority to resolve foreign tourists' discomfort and fear by allowing them to look around the country satisfactorily without fear and return to their home and inducing them to naturally promote tourism in South Korea to people around them. No matter how great tourist attractions a country has, there is not many foreign tourists who will go on a tour trembling with fear of crimes such as thefts, frauds, threats and blackmail. Therefore, it is necessary to prepare the conditions of tourism free from various illegal acts and inconveniences for domestic and foreign tourists, and for this, it is urgently necessary to make efforts to improve laws and institutions. Domestic tourists can report their complaints themselves through the Tourist Complaint Center of Korea Tourist Service, Inc. or Korea Consumer Agency, or to the police through the 112 Crime Report. In contrast, there are a lot of cases in which foreign tourists cannot receive compensation as it is not easy for them to report due to the differences in language, culture and the criminal justice system though they have suffered illegal acts or inconveniences. This, consequently, has an adverse effect that would disturb the tourism in South Korea as the tourists may spread its bad images to people around them after they return to their home countries with discomfort, so it is urgently necessary to establish a foreign tourist-centered tourist police system.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.19 no.3
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• pp.75-89
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• 2020

This study was conducted to investigate researches related to tourism transport conducted in Korea and to discover new complementary research projects based on this. Forty cases were reflected in the study, including 28 academic papers and 12 policy studies. Based on the characteristics of tourism transport and cases of prior research, this study divided the field of tourism transport research into three ranges: traffic mode choice for tourism, information for tourist traffic and support policy for tourist traffic etc. In particular, mode choice for tourist traffic was divided into four sub-ranges, reflecting the importance of tourist traffic and the weight of research cases. As a result of the study, it was found that there were not many cases of research on tourism transport, and the research cases were concentrated on the mode choice for tourist traffic. To complement this, this study proposed 10 new research projects in 3 ranges. This is a result of reflecting changes in tourist demand and tourism trends. In addition, a new research field was proposed to seek the connection between transport facilities supply and tourist demand.

• Journal of Korea Entertainment Industry Association
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• v.13 no.3
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• pp.1-12
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• 2019

The 4th industrial revolution has become a topic of 'experiential games' that utilize technologies such as virtual reality, augmented reality, and complex reality, and they are promoting various experiential game contents to attract tourists in the tourism industry have. The trend of tourism is the concept of the healing which aims to enhance the quality of life of the individual in the concept of simple travel, that is, the consumer is not satisfied with the sight, There are many changes in the form of tourism. In this study, domestic and foreign cases that utilized the fun and experience of tourism in the game were examined using case study methods. In domestic case, although service was provided by using smart phone, there is a problem that simple information is provided, mission quest method is not continuously provided, and the story is limited. I tried to find out the solution through this case. Developing and applying various experience contents, utilizing active investment and various stories for continuous service, and utilizing new technology such as virtual reality, it will bring about improvement of domestic tourism industry and satisfaction.

• Journal of Korea Entertainment Industry Association
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• v.13 no.6
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• pp.1-14
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• 2019

This study explored ways to activate tourism promotion centers located in 23 regions of Gyeongsangbuk-do and carried out qualitative research through FGI(Focus Group Interview) to the heads of tourism promotion agencies, public officials, and professors. The FGI(Focus Group Interview) analysis results discussed the problems of tourism promotion and information center facilities recognized by stakeholders in Gyeongsangbuk-do and service improvement cooperation. At a time when the importance of the tourism industry is being emphasized, it is time to expand and improve the facilities of the tourism promotion center as a tourism information facility for Koreans and foreigners. Gyeongsangbuk-do Province has a natural environment and unique tourism resources that can become a tourist attraction in South Korea. In particular, four topics were drawn: providing satisfaction with visitors linked to regional economic revitalization cooperation and tourism guidance, and measures to boost revenue generation at public relations centers and information centers in Gyeongsangbuk-do.

• Journal of the Korea Society of Computer and Information
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• v.7 no.1
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• pp.161-173
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• 2002

The increasing disposable time through advancing information has come to make the tourism industry as well as the information communication industry glow in the 21st century We cannot make rational decision without proper guide information. It is impossible to anticipate tourism Products which are invisible products consisting of a variety of basic combinations of products. Tourists are getting dissatisfied with tourism experts' distorted guidance every year. A recent survey shows that the current tourism information system can't meet the need of tourists who are informative and individualized. This paper presents tourism information system that offers the most appropriate tour courses depending on the tastes of tourists by utilizing expert system, artificial intelligent applied technology. This paper is the first attempt to maximize comsumer satisfaction by developing the intelligent agent system that is able to reflect the traits of individualized customers' in the tourism industry The establishment of this system will contribute to activating the tourism industry, ultimately, by decreasing inconveniencies and tour schedules appropriate to the purpose of individual tours.

• Informatization Policy
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• v.29 no.4
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• pp.91-108
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• 2022

Keen attention has been directed at "smart tourism cities" due to its role of solving urban problems arising from modern tourism development. However, some local governments are making huge investments in developing uniform tourism apps without specific directions or guidelines for the transformation of smart tourism cities. Accordingly, this study aims to develop a standardized and objective smart tourism competitiveness index and evaluate the competitiveness rankings of various cities around the world. The index comprises the five subindices of attractiveness, accessibility, digitalization readiness, sustainability, and co-partnership. The analysis results have shown that Singapore is the most competitive smart tourism city, followed by Amsterdam, New York City, Seoul and Barcelona, with Ho Chi Minh and Bangkok being relegated to the bottom of competitiveness rankings. We expect that this index can be employed as a global standard for continuously and systematically monitoring smart tourism city-related projects in the future.

• Proceedings of the Korea Information Processing Society Conference
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• 2013.11a
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• pp.465-467
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• 2013

축제는 그 지역을 대표하고 지역문화를 발전시키며, 외부 관광객을 유입함으로써 새로운 관광자원으로 각광받고 있다. 이러한 이유로 각 지자체는 축제에 많은 관심을 가지고 있다. 축제를 검색하는 방법은 앱을 많이 이용해 왔는데 최근에는 모바일 플랫폼의 발전으로 모바일 플랫폼을 이용하는 경우가 많아졌다. 기존의 모바일 플랫폼 기반의 축제검색은 단순히 축제의 지역별, 월별, 테마별 그리고 실시간 순위 등 단순하게 이루어져 있는 상황이다. 본 논문에서는 국내 외 학자들의 관련연구와 문화체육관광부 문화관광축제 종합평가 보고서를 이용하여 4개의 품질요인인 연계관광, 접근성, 사교성 그리고 행사장환경의 품질요인을 도출하였다. 도출된 품질요인은 모바일 플랫폼을 이용하여 사용자들이 원하는 상황에 맞는 축제를 검색할 수 있도록 요인분석을 실시하였다.

• Journal of the Korea Convergence Society
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• v.12 no.6
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• pp.183-195
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• 2021

This study compared and analyzed the trends of wellness-related tourism polices in Japan, which have policy similarities with Korea, through related literature research and online interview surveys amid growing demand for wellness tourism in Korea's wellness tourism policy implications. According to the survey, wellness tourism-related concepts do not differ particularly between Korea and Japan, and the use of health tourism or wellness tourism concepts is more common in Japan than healing tourism. Wellness tourism policy is analyzed to be more systematic in Japan in the areas of policy principal agent's flexibility, policy efficiency, related certification, and human resource development, and Korea in the driving force and institutional maintenance of policy. It was judged that Korea needs to establish a wellness tourism consultative body, such as the case of Japan, and improve efficiency through systematic certification of wellness tourism and qualitative management of related manpower. In order to industrialize wellness tourism, it is necessary to increase the healing effectiveness and product value of wellness tourism by organically linking wellness resources specialized by region, and to conduct in-depth analysis of the direction and strategies of wellness tourism policies in preparation for the post-Corona(COVID-19) Era and an empirical study of tourism sites.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.11 no.4
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• pp.445-451
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• 2018

In this paper, we propose an HMD-AR interaction system that combines optical camera communication to provide location-based service for tourists in Jeonju Hanok Village. The proposed system receives optical camera communication data from Light infrastructure existing in Jeonju Hanok Village and provides service through ID information along with its own location information. We researched optical camera communication technology and smart device based HMD-AR system and constructed the actual HMD-AR system and tested it. The proposed system is expected that it will be applied to various tourist attractions by utilizing the proposed system in the future, and it is expected to be used as a valuable feedback for smart device based HMD-AR.

• Journal of Digital Convergence
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• v.12 no.4
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• pp.467-474
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• 2014

This paper concerns the cultural tourism and the importance of cultural interpreters. Globalization has become a key word of 21st century, so the volume of tourists has been increasing. Furthermore, as the Korean wave has expanded to the world, more people are interested in Korea and Korean culture, and we observed the obvious increase of tourists. International tourists visit Korea with a variety of purposes, and their travel types are also diversified. This paper analyzes tourists' behavior based on the data provided by KNTO and briefly examines the cultural interpreters in 5 major organizations. Then considering the specific roles of the guides based on the Cohen (1985) and Lee (2011), I propose that the government should give more focus on the professional foreign language speaking interpreters for culture. As for an alternative to the present volunteering system for foreign languages, I strongly suggest multi-culture families or international students staying in Korea, for the wiser use of their abilities, their easy adaptation to the new world, and the peaceful coexistence.