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http://dx.doi.org/10.22693/NIAIP.2022.29.4.091

Developing and Applying Smart Tourism Cities Competitiveness Index  

Lee, Hyun-Ae (Smart Tourism Research Center, Kyung Hee University)
Koo, Chul-Mo (Smart Tourism Education Platform, Kyung Hee University)
Chung, Hee-Chung (Smart Tourism Research Center, Kyung Hee University)
Chung, Nam-Ho (Smart Tourism Education Platform, Kyung Hee University)
Publication Information
Informatization Policy / v.29, no.4, 2022 , pp. 91-108 More about this Journal
Abstract
Keen attention has been directed at "smart tourism cities" due to its role of solving urban problems arising from modern tourism development. However, some local governments are making huge investments in developing uniform tourism apps without specific directions or guidelines for the transformation of smart tourism cities. Accordingly, this study aims to develop a standardized and objective smart tourism competitiveness index and evaluate the competitiveness rankings of various cities around the world. The index comprises the five subindices of attractiveness, accessibility, digitalization readiness, sustainability, and co-partnership. The analysis results have shown that Singapore is the most competitive smart tourism city, followed by Amsterdam, New York City, Seoul and Barcelona, with Ho Chi Minh and Bangkok being relegated to the bottom of competitiveness rankings. We expect that this index can be employed as a global standard for continuously and systematically monitoring smart tourism city-related projects in the future.
Keywords
smart tourism; smart tourism cities; tourism competitiveness; competitiveness index; index development;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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