• Proceedings of the Korea Association of Information Systems Conference
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• 1998.10a
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• pp.20-30
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• 1998

고도화된 정보통신의 확산으로 인해 인터넷(internet)을 통한 지역간의 거리를 극복 한 전자상거래가 점점 발달하고 있으며 이에 따른 시장의 잠재성 또한 커지고 있다. 그러나 현재 구축된 인터넷 쇼핑몰도 그 규모나 숫자에 비해서 매출액은 아직 높은 편이 아니다. 이에 대한 많은 이유가 있겠지만 가장 큰 이유중의 하나가 구매자 수의 부족을 들을 수 있 다. 이에 본 연구에서는 인터넷 쇼핑몰에 방문한 고객이 기꺼이 구매할 수 있는 환경을 제 공해 주기 위해 '지능형 메타몰(Intelligent Meta-Mall)'을 제안하고, 인터넷 쇼핑몰 중에서 사용자가 직접 마주치는 부분인 프론트 오피스(Front Office) 부분에서 제공되어야 하는 기 능 37가지를 제안하였다. 그리고 이들 기능을 일반관리 기능 및 소비자 구매과정 모형에 따 라 분류한 후, 현재 국내에서 운영되고 있는 쇼핑 몰의 웹마스터에게 설문조사를 실시함으 로써 상대적으로 중요한 기능과 불필요한 기능들을 파악하였다. 상대적으로 중요한 기능은 (1) One-stop Shopping 기능, (2) 비교쇼핑기능, (3) 단어(keyword) 탐색 기능, (4) 보안 모니터링 기능, (5) 부도 보증 기능, (6) 반품 관리 기능, (7) 속달 기능, (8) One-stop Payment 등으로 조사되었다. 상대적으로 불필요한 기능은 (1) 경매제품 탐색 기능, (2) 인 터페이스 수정 기능, (3) 사이버 머니 제공 기능, (4) 신원확인 기능, (5) No Blank 페이지 제공 기능, (6) 기본 사양 여과(filtering) 기능, (7) 다국어 지원 기능, (8) 보안 모니터링 기 능 등으로 조사되었다.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.30 no.4
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• pp.76-91
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• 2022

면세점 판매 채널이 다양화되고 스마트 여객 증대 등 쇼핑 성향의 변화로 인해 인천공항 면세점 객단가는 하락하고 있다. 면세점 매출액 감소에 따라 사업 다각화 및 고도화 등 대응 노력이 필요하다. 따라서 인천공항 면세점 이용객의 쇼핑 행태 및 면세점 트렌드 변화에 적기 대응을 위한 기초자료 및 마케팅 강화 방안을 제시하는 데 궁극적인 목적이 있다. 본 연구는 인천공항 면세점 내·외국인 구매자/비구매자, 환승객을 대상으로 쇼핑실태를 심층 조사하여 행동 특성을 분석하였으며, 그 결과 내국인과 외국인, 환승객별로 인구통계학 특성, 여행 특성, 쇼핑 특성에서 차이가 나타났다. 인천공항 면세점 이용객별 중요하게 인지하는 요소와 만족하는 요소를 파악하고 개선할 부분을 파악하였다. 이로써 인천공항 면세점 운영정책 수립 및 기본방향 설정을 위한 기초자료로 활용할 수 있고, 인천공항 면세점 마케팅 강화 및 활성화를 위한 전략 방안을 제시하는 데 의의가 있다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2011.06a
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• pp.143-147
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• 2011

집단급식사업을 할 때 재료의 신선한 공급을 위한 신속성, 음식의 매출액과 재료비, 인건비, 경비 등의 관련비용 집계에 대한 정확성과 기업회계 결산에 대한 어려움이 있다. 집단급식사업은 통신과 컴퓨터를 이용하여 유통 ERP를 구축하고, 사업장을 여러 군데로 확장하여 정확한 정보의 집계와 전달에 관한 연구가 필요하다. 본 논문에서는 집단급식사업의 유통 ERP를 연구하고, 구축 운영하여 급식 매출과 원가의 요소를 집계한다. 또한 집단급식사업장 단위의 매출액에 대한 재료비, 인건비, 경비 등 요소를 집계하고, 급식 자재의 유통을 위한 구매 발주와 낙찰된 식자재의 계약과 결과 값으로 예측 Simulation하여 본다. 집단급식 사업장 단위에서 마감되면 시도 단위와 전국 단위의 자산 및 손익 계산을 하는 ERP를 연구한다. 본 논문 연구를 통하여 집단급식사업의 ERP 발전과 물류 유통 산업 발전에 기여하게 될 것이다.

• IE interfaces
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• v.7 no.3
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• pp.31-37
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• 1994

제조업의 경영환경을 중심으로 CIM의 개념을 정의하고 개발, 생산, 및 영업 측면에서 구체화 하였다. CIM의 요소를 영업정보, 기술정보 및 생산정보로 구분하여 각각에 대한 실현방안을 개괄적으로 단순화 하였다. 영업정보는 궁극적으로 정확한 수요예측을 위한 것이며 기술정보는 엔지니어링 데이터베이스로 체계화되면 생산정보는 양질의 구매와 원활한 생산 활 동을 위한 시스템의 구성을 목표로 한다. 기업 활동을 시스템 모델화하여 고찰하면 자본에 대한 손익을 자율적으로 규제하고 조정하는 역할로 규정한다. 여기서 투자자는 투자액에 대한 이익배당을 얻거나 손실을 보게 도며 기업 활동은 확장 혹은 축소된다. CIM은 궁극적으로 기업 활동의 순환주기를 단축시키고 기업 활동의 결과예측의 정확도를 높이는 컴퓨터를 이용한 수단이라고 볼 수 있다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.2
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• pp.103-114
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• 2020

On-arrival duty free will prevent Korean outbound passengers from keeping the duty free items they purchased at the departure during their travel. Most Korean tourists have requested the airport authority to install on-arrival duty free since the grand-opening of Incheon int'l airport. Considering the fierce hub airport competition in the North East Asian region, the Korean government's decision to install on-arrival duty free is regarded as a well-timed intervention. The purpose of the research was to analyze sales correlation based on a comparison of sales of both departure and on-arrival duty free and to propose an administrative implication. Compared to business conglomerates running departure duty free, on-arrival duty free operators, who are small or medium companies, have weakness in product composition, marketing, and merchandising capabilities. According to the analysis, outbound passengers, who purchased fashion accessories and leather products at the departure duty free, tended to purchase cosmetics/perfume or liquor on the arrival duty free. Such complementary purchasing behavior of passengers showed there is barely a negative correlation between departure and on-arrival duty free.

• Journal of the Korean Society of Clothing and Textiles
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• v.30 no.3 s.151
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• pp.396-406
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• 2006

This research explored perfume consumption behaviors and fragrance sensibility attitude according to perfume involvement level. Data were collected by surveying 241 female college students who are recognized as a core consumer group for perfume products in Korea. The collected data were analyzed through descriptive analysis, factor analysis, and t-test. In results, 241 respondents were classified into 2 groups with respect to perfume involvement. Group difference was found in some of consumption behaviors and fragrance sensibility attitude. Specifically, the high involvement group used more often and spent more money on perfume, than did the low involvement group. Also, people highly involved with perfume shopped more often in perfume specialty stores, considering smelling test as the more important information source than did people in the low involvement group. Young females most liked delightful and young sensibility of perfume fragrance while they disliked stimulating and strong fragrance. People in the high involvement group preferred sophisticated and modem feelings of perfume fragrance more than did people in the low involvement group. Based on results, product development and marketing implications were generated.

• Journal of the Korean Data and Information Science Society
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• v.21 no.3
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• pp.535-546
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• 2010

There are two methods in grouping customers for micro marketing promotion. The one is based on how much they paid and the other is based on how many times they purchased. In this study we are interested in the repurchase probability of customers. By analysing the customer's transaction data and demographic data, we develop a forecasting model of repurchase and make epurchase indexes of them. As a modeling tool we use the logistic regression model. Finally we categorize the customers into five groups in according to their repurchase indexes so that we can control customers effectively and get higher profit.

• The Korean Fashion and Textile Research Journal
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• v.15 no.2
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• pp.219-230
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• 2013

To generate future profits, luxury brands need to recognize and understand customers as individually important and analyze the impact factors that improve specific customer equity. With the growing recognition that customer equity is a key strategic asset, this study empirically investigates the effect of customer equity drivers on customer loyalty based on the study of Vogel et al.(2008) which expanded the Rust et al.(2000)'s study on customer equity. We empirically examine if the customer equity drivers have a different impact on customer loyalty. This study hypothesizes that the relative effect of customer equity drivers would be different depending on the purchasing behavior of consumers and examines the effects of them on the relationship of the drivers of customer equity and customer loyalty. We use stepwise multiple regression analysis to empirically test the relationship of value equity, brand equity, and relationship equity and customer loyalty. Relationship equity influences customer loyalty more strongly than value equity and brand equity. Customers seem to build loyalty based on the careful assessment of all costumer equity drivers (value equity, brand equity, and relationship equity). In addition, their relative impact is different depending on the purchasing behavior of consumers. A company cannot maintain all customer equity drivers at a high level with limited marketing resources; therefore, marketing investment for all customer equity drivers need to be allocated differentially depending on the purchasing behavior of consumers.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.11
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• pp.5052-5059
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• 2012

This study was carried out to find consumers' attributes and willingness to pay(WTP) of agricultural products cultivated from plants factory system. The agricultural products were sorted into lettuce, strawberry, Ligularia fischeri(wild edible greens), and ginseng. We made the questionaires to survey consumers' purchasing attributes and preference of agricultural products. Finally, 200 valid replies were selected to analyze consumers' attributes and to estimate marginal willingness to pay. We used conjoint analysis and multinomial logit model for empirical analysis. MWTPs of commodities are estimated as follows; Lettuce is 1,016KW(100g), Strawberry is 6,014KW(2kg), Ligularia fischeri is 3,652KW(100g), and Ginseng is 5,905KW(100g). Several attributes of consumers' purchasing behavior were identified from this study. We suggested several implications to formulate more appropriate policy of plants factory system.

• Management & Information Systems Review
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• v.38 no.4
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• pp.1-24
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• 2019

This study confirms the responses of consumers when the composition of emoticon bundles can be selected by individuals in MIM service. This aims to verify that customized bundling is a valid marketing strategy in the MIM emoticon market. Currently, the emoticon bundling used in Korean MIM services is in the form of pure bundling. As a result, Consumers must purchase an entire bundle even though he/she doesn't need to use all the emoticons contained in it. Some researches(e.g. Hitt & Chen, 2005; Wu & Anandalingam, 2002) show that when consumers value only part of the products or services included in pure bundling, customized bundling is much more profitable. In their works, customized bundling is appropriate when marginal costs are near zero. Information goods, such as emoticons, meet the condition. On the other hand, customized bundling increase the choosable options, so it can pose a problem of complexity (Blecker et al., 2004). And consumers may experience information overload(Huffman & Kahn, 1998). Thus, judgement on the necessity to introduce customized bundling needs to be made through empirical analyses in the light of characteristics of the product and the reaction of consumers. Results show that when customized bundling was introduced, consumers' purchase intention and willingness to pay significantly increased. Purchase intention for customized bundles has increased by 0.44 based on the five point Likert scale than the purchase intention for existing pure bundles. The increase in purchase intention for customized bundles was statistically independent of the existing purchasing experience. In addition, the willingness to pay was increased by about 2.8% compared to the price of the existing emoticon bundles in the whole group. The group with experience in purchasing pure bundles were willing to pay 5.9% more than pure bundles. The other group without experience in purchasing pure bundles were willing to buy if they were about 5% cheaper than the existing price. Overall, introducing customized bundling into emoticon bundles can lead to positive consumers responses and be a viable marketing strategy.