• Title/Summary/Keyword: 관람만족

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The Effect of the Consumption Value of Classical Music Concert Audience on the Re-Spectating Intention through Flow and Satisfaction (클래식 관객의 소비가치가 관람몰입과 만족 그리고 재관람의도에 미치는 영향)

  • Byeon, Jiyun;Kim, Doyun;Ryu, Seungwan
    • The Journal of the Korea Contents Association
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    • v.19 no.11
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    • pp.46-56
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    • 2019
  • This study aimed to understand the value pursued when consuming performances for classical music performance audiences, to identify the difference in influence by type, and to expand into the base of academic research focusing on audiences who are consumers in classical music performances, which was the existing supplier-centered. Also, this study tried to verify the effect of consumption value on flow and satisfaction. and we aimed to prove whether consumption value leads to re-spectating intention through structural relationship. For this purpose, a survey was conducted on the audience who watched classical music performances within one year by applying consumption value theory, and the analysis was conducted using smartPLS 3.0. As a result, functional value and emotional value had an effect on flow. The second one is that functional value had a positive effect on satisfaction. The third fact is that social value had a negative effect. Overall, the structural relationship between flow, satisfaction, and re-spectating intention had a strong effect on each other. Implications of this study are that the market characteristics and current status of classical music performances were examined, and that an effective marketing strategy to increase the re-spectator rate was sought by finding out the factors of audience's consumption value that affect viewing satisfaction.

The Consumer Perceived Value in Taekwondo Performance Spectators: Scale Development and Validation (태권도 공연 관람자의 인지된 가치 척도 개발 및 적용)

  • Jeong, Seung-Hoon
    • 한국체육학회지인문사회과학편
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    • v.55 no.6
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    • pp.417-435
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    • 2016
  • The purpose of this study was to develop a valid, reliable instrument to measure perceived value for Taekwondo performance spectators. The perceived value scale for Taekwondo performance spectators was developed in eight phases. For the development spectators perceived value scale (1) literature review, (2) preliminary factors and items selected, (3) assessment of the items, (4) pilot test, (5) data sampling, (6) validity of development scale, (7) assess reliability of items and, (8) predictive validity of development items. Based on three processes, a new perceived value of Taekwondo performance spectators scale with six factors(cultural, social, hedonic, aesthetic, moral and utilitarian value) and 19 items were developed. The result of predictive validity of development items: first, cultural, social, aesthetics, moral of perceived value had significantly influence on spectators attitude. Second, social, hedonic, utilitarian of perceived value had significantly influence on spectators satisfaction. Third, cultural, social, aesthetics perceived value had significantly influence on future consumption behavior of spectators.

Relationships Among Worth to Watch, Satisfaction and Desire of Respectating of Music Performance (음악공연의 관람가치, 만족도 및 재관람의도 간의 관계)

  • Park, Myeong-Sook
    • The Journal of the Korea Contents Association
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    • v.14 no.7
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    • pp.115-124
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    • 2014
  • In order to satisfy consumers' various desires for music performance, as it is important how to form sympathy with consumers, it is significant for music performance planners to find out which values the audiences think important when it comes to music performance art. The purpose of this study is to examine a relationship among worth to watch, performance satisfaction and desire of respectating that the audience recognizes. A questionnaire survey was carried out on 182 participants who have gone to musical performances. As a result of the study, 'educational value', 'economical value', 'emotional value' and 'social value' of spectating music performance had positive effects on both 'watching satisfaction' and 'desire of respectating', and especially when it comes to spectating satisfaction, emotional value and economical value were the significant effects, and for desire of respectating, economical value and social value were significant. Also, it was found that spectating satisfaction had a positive relationship with a desire of respectating. As implications according to the result of the study, firstly, it is necessary for music performance planner or performing artist to inspire emotional value of audience in order to increase spectating satisfaction of the audience, and performances needs to be planned considering economical values. Secondly, in order to improve desire of respectating, it is important to analyze which elements can increase economical and social values of the audience.

A Study on Museum Visitor as Consumer Aspect (소비자 행동 관점의 박물관 관람객 연구)

  • Kim, Jin-Hyung
    • Proceedings of the KAIS Fall Conference
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    • 2012.05a
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    • pp.6-9
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    • 2012
  • 본 논문에서는 현대 박물관의 가장 특징적인 변화를 이끄는 요인 가운데 하나인 박물관 관람자에 대한 연구로서 관람객은 박물관 경험의 중심을 이루는 요소이다. 소비자는 상행위의 관점에서 보호받고 고려되는 대상이지만 현대의 박물관은 다양한 문화 오락 기관과의 경쟁에 놓이면서 박물관 관람객에 대한 연구에서 미진하였다. 본 연구는 이러한 박물관 관람객을 문화 소비자의 관점에서 연구하고 전국적으로 늘어난 박물관의 활성화라는 관점에서 문화 소비자를 만족시키기 위한 방안으로서의 소비자 연구를 하였으며 이는 문화 소비자 정의, 상품, 가격, 공간의 관점에서 연구하였다.

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Relationship between the Service Quality of Dance Performance Halls and Satisfaction with Performance Halls as well as re-spectating (무용공연장 서비스 품질과 공연장 만족 및 재관람 의사의 관계)

  • Kim, Sun-Jung
    • The Journal of the Korea Contents Association
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    • v.11 no.8
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    • pp.150-158
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    • 2011
  • The purpose of this study is to investigate how the service quality of dance performance halls influences the satisfaction with performance halls and willingness of re-spectating. To perform this study, questionnaires were used and frequent analysis, factor analysis, correlation analysis, multiple regression analysis were used to analyze the collected data. Conclusions are as follows; First, the service quality of dance performance halls had an effect on the satisfaction of dance performance halls. Second, the service quality of dance performance halls had an effect on re-spectating. Third, the satisfaction with performance halls influenced the re-spectating. These results show that the higher the service quality becomes the more positive effect appears between the satisfaction of performance halls and re-spectating.

Analysis on the Relation between Audience Expectation and Outcomes in Performing Arts (공연서비스에 대한 관람객의 순차적 기대 및 성과와 만족 간 관계 분석)

  • Kwon, Hyeog-In;Joo, Hi-Yeob;Kim, Man-Jin;Rhee, Hyun-Jung;Lee, Ji-Ae
    • The Journal of the Korea Contents Association
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    • v.11 no.2
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    • pp.287-302
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    • 2011
  • In this paper, we analyzed audience satisfaction procedures in performing art, specifically in musical, in terms of Expectation Disconfirmation Theory. We analyzed one's expectations and outcomes over time; we first classified audience expectations and outcomes about environmental elements as 'the first expectation'/'the first outcome' and about watching situation & content itself as 'the second expectation'/'the second outcome', then analyzed by comparing those two. Through surveying and analyzing the result, this paper serves that the ultimate fact which affects on the final audience satisfaction is 'the second outcome', which is the outcome about watching situation & content itself. This paper also shows that audience expectation toward physical quality of environment affects to 'the second expectation', then 'the second expectation' affects to 'the second outcome', so then affects to the final satisfaction. However, 'the first outcome' doesn't affect to 'the second expectation'; in other words, the physical environment does not affect much to the audience final satisfaction. We expect that our study provides clues for venue management in performing arts.

A Statistical Analysis and Satisfactions Investigation of Visitors at the Goseong Dinosaur Museum (고성 공룡 박물관의 관람객 통계 분석과 만족도 조사)

  • Lim, Naghyeon;Kim, Kyung Soo;Kim, Tae Young;Kwak, Kwon Hee;Kim, Tae Hyeong;Lim, Jong Deock
    • Journal of the Korean earth science society
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    • v.38 no.7
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    • pp.581-597
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    • 2017
  • In this study, we conducted a statistical analysis to see how visitors were satisfied through experiences at the Goseong Dinosaur Museum, which is a representative natural history museum in the Republic of Korea. As a result, during the last 10 years (2005-2014) the total number of visitors to the Goseong Dinosaur Museum was more than 3,410,000 persons. The maximum- and minimum number of visitors per year was more than 440,000 and 300,000 persons, respectively. The annual average number was more than ca. 340,000 persons. Among the visitors, the number of individual visitors was more than 2,800,000 persons (82.0%) and the number of group visitors was about 610,000 persons (18.0%). As a result of the monthly visitor analysis, the maximum number of visitors was about 530,000 persons in August while the minimum number of visitors was about 140,000 persons in February. The visiting patterns of the individual and group visitors were different. There were the largest number of the individual visitors in August and the smallest number of them in December, whereas the largest number of the group visitors in October and the smallest number of them in February. The visitor's residence was generally proportional to the geographical accessibility and the number of people in their residence. The results showed that the degree of visitor's satisfaction using Likert scale was relatively high with the score of 4.1. However, the visitors recommended that some facilities should be improved. Regarding the number of visits and the intention of revisit, 102 persons (53.1%) of 192 made a visit to the museum more than two times, and 178 persons (89.9%) of 198 visitors would like to visit the museum again. It is recommended that the results of this study be used in developing a long term-plan or for the Goseong Dinosaur Museum.

Movie Factors Affecting Satisfaction of 3D Stereoscopic Movie Audiences (3D입체영화관객의 만족에 영향을 미치는 영화적 요인)

  • Yun, Jae-Sun;Lim, Chan
    • The Journal of the Korea Contents Association
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    • v.11 no.9
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    • pp.106-117
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    • 2011
  • The purpose of this study is to examine factors that affect 3D stereoscopic movie audiences' satisfaction in Korea, and to provide strategic solutions to improve audiences' satisfaction. According to study about movie audiences' satisfaction, factors that affect movie audiences' satisfaction are separated to movie internal factors, movie environmental factors and movie audience factors. And leverage of movie internal factors is bigger than either. But 3D stereoscopic movie is different from ordinary movie in shooting, screening, seeing and recognizing method. So it is expected that movie environmental factors and audience factors' influence is bigger than internal factors. So this study carried out a survey targeting 3D stereoscopic audiences. Main result of this study are shown as follows. First, the method to reduce visual fatigue is necessary for satisfaction. Second, it is required that improvement method of seat arrangement to provide high quality 3D stereoscopic contents. Third, level of 3D stereoscopic movies' price need to adjust to valid level.

Impact of the Fit of Immersive Technology and Media Art Type on User Commitment and Revisit Intention (몰입형 기술 특성과 미디어아트 관람 특성과의 적합성이 관객의 몰입감과 재방문의도에 미치는 영향)

  • Choi, Ji-Ae;Yoo, Kun-Woo;Kwon, Ohbyung
    • The Journal of the Korea Contents Association
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    • v.21 no.5
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    • pp.654-667
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    • 2021
  • This study examined the perceived fit between the characteristics of immersive technology and the type of media art affects commitment, satisfaction, and revisit intention. The results showed that the quality of projection mapping and the reputation of original art had a positive effect on the perceived fit whereas the accessibility of original art had a negative effect on the perceived fit. In addition, the reputation of original art and the perception of fit increased the commitment of the media art exhibition, which positively affected the satisfaction and revisit intention. This study provides theoretical and practical implications regarding the effect of immersive technology and media art type of digital media art.

Influence of Movie Promotion Exposure on Viewers' Satisfaction: Focusing on Motive and Involvement in the case of 'Snowpiercer' (영화 프로모션 노출이 영화 관람 만족도에 미치는 영향 : 봉준호의 <설국열차, 2013>에 대한 관람 동기와 관여도를 중심으로)

  • Choi, Bae Suk
    • The Journal of the Korea Contents Association
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    • v.13 no.12
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    • pp.92-107
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    • 2013
  • This study investigated whether individuals' exposure to movie-promotion activities offered by a movie-maker influence their satisfaction of viewing it. This study also explored whether individuals' motive for viewing a movie and personal involvement with it have an effect on their satisfaction of viewing it. The data from nationwide survey with a stratified sampling were analyzed (N = 451). This study found that (1) The more frequent exposure to movie-promotion activities, the greater satisfaction of viewing a movie; (2) The stronger motive to view a movie, the greater satisfaction of viewing it; (3) The higher involvement with a movie, the greater satisfaction of viewing it; (4) In the strong motivated group and the high involved group, the influence of individuals' exposure to the movie promotion activities is effective for individuals' satisfaction of viewing it. And theoretical and practical implications were discussed.