• The Journal of the Korea Contents Association
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• v.12 no.3
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• pp.373-381
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• 2012

Due to IT(information technology) development, various ITs have been applied to tourism. Since June 2010, PDA guide service was launched in Kyungbok palace. This study tried to find how effectively the service is operated by comparing flow, satisfaction and reuse intention of PDA users with those of who have received guide service by professional interpreter. The result indicates that those who have received professional interpretation showed to be more involved, satisfied and have more intention to reuse. The paper explored the composing factors of PDA guide service, which are 'interpretation', 'design', 'ease of use', and 'stability of operation'. Among these factors, interpretation was analyzed to be only factor what affects users' involvement and also most influential attribute explaining users' satisfaction and reuse intention. 'Interpretation', 'stability' and 'ease of use' are shown to have impact on satisfaction, while 'interpretation' and 'stability' have significant effect on users' reuse intention of PDA guide service. The operational implications from these results are suggested.

• Journal of the Korea Convergence Society
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• v.11 no.12
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• pp.67-78
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• 2020

As the number of tourists visiting Korea is increasing, the demand for improving the quality of public services also rises rapidly due to the number of tourists who visit Busan. Busan, as the maritime capital of South Korea, it would be best to consider a design proposal for the purpose of the design of multilingual signage system and guideline design for foreign tourists in Haeundae, Busan. It is expected to provide qualitative convenience to those visiting Haeundae with the demand for multilingual needs and additional application of service design to those who plan to visit Busan.

• Journal of Digital Convergence
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• v.17 no.5
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• pp.347-351
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• 2019

The purpose of this study is to suggest the Assessment model for tourist information center in Seoul. As a research method, we analyzed international guideline and interview with tourism experts in order to rate the tourist centers in Seoul. Secondly, we renamed the international rating model to Itaewon information center as a typical landmark in Seoul. The assessment factors for T.I.C is assembled through researching of the centers' status in terms of overall service satisfaction. Via in - depth interview with 9 visitors, as a result, we were able to derive the possibility that new-designed rating model is able to be applied to the Tourist centers in Seoul. It is significant that this study suggests ways to improve domestic tourist center service. It is expected that the follow - up study will help improve the factors to Seoul T.I.C, not only Itaewon, with much more specific rating method.

• Journal of the Korea Society of Computer and Information
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• v.7 no.1
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• pp.161-173
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• 2002

The increasing disposable time through advancing information has come to make the tourism industry as well as the information communication industry glow in the 21st century We cannot make rational decision without proper guide information. It is impossible to anticipate tourism Products which are invisible products consisting of a variety of basic combinations of products. Tourists are getting dissatisfied with tourism experts' distorted guidance every year. A recent survey shows that the current tourism information system can't meet the need of tourists who are informative and individualized. This paper presents tourism information system that offers the most appropriate tour courses depending on the tastes of tourists by utilizing expert system, artificial intelligent applied technology. This paper is the first attempt to maximize comsumer satisfaction by developing the intelligent agent system that is able to reflect the traits of individualized customers' in the tourism industry The establishment of this system will contribute to activating the tourism industry, ultimately, by decreasing inconveniencies and tour schedules appropriate to the purpose of individual tours.

• Proceedings of the Korean Society of Computer Information Conference
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• 2016.07a
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• pp.241-242
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• 2016

지난해 MERS 등의 영향으로 주춤했던 국내 관광산업이 올해에는 정부의 임시 공휴일 운영 및 대체 공휴일 실시 등과 함께 외국인 관광인구 유입 증가 등으로 MICE산업 형태로 확대되고 있다. 본 논문에서는 이러한 국내 관광지를 찾는 다양한 여행자에게 위치에 기반한 상세 관광 안내 모바일 서비스를 제공하고 다양한 이동경로를 갖을 수 있는 실외 관광지의 다중경로에 대하여 이용자 소셜 위치정보를 통해, 사용자별 맞춤형 관광경로 추천 및 최단경로 안내 방법에 대하여 제안한다.

• 한국IT서비스학회:학술대회논문집
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• 2009.11a
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• pp.55-58
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• 2009

위치기반 서비스는 사용자의 위치를 자동으로 인식하여 사용자의 위치를 고려한 맞춤형 서비스를 제공하며, 일반적으로 위치정보 획득을 위해 GPS(Global Positioning System)를 이용하고 있다. 본 논문에서는 GPS 수신기를 통해 수신된 정보로부터 차량의 위치정보를 인식하고, 이를 사전에 설정된 관광 차량의 이동경로와 비교 분석하여 안내 방송이 필요한 각 관광지까지의 거리와 소요시간 등을 실시간으로 인식한다. 또, 이러한 인식결과를 이용하여 사전 또는 실시간으로 설정된 관광지의 멀티미디어 관광 콘텐츠를 영상과 음성으로 재생하여 관광객에게 제공하게 된다. 특히, 각각 사용 언어가 다른 사용자가 동시에 서비스를 이용하더라도 별도의 음성채널을 통하여 서비스를 제공하며, 사용자 수신기에서 채널을 선택하여 이용하므로 사용자 편의성을 높일 수 있다.

• The Journal of Information Technology and Database
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• v.1 no.2
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• pp.71-102
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• 1994

현대는 고도 정보화사회(information society)로서 DB의 가치는 점점 증가하고 전반적인 DB 서비스는 일반적으로 많이 발전하여 우수한 정보 서비스가 제공되고 있다. 그러나 관광정보 DB서비스의 가치는 아직까지 거의 인식되지 않고 있는 실정이다. 따라서 본 연구에서는 초보단계에 있는 관광정보 DB서비스의 만족도를 측정함으로써 국내 관광정보 DB서비스의 수준을 파악하고 관광정보제공자에게 개선해야 될 문제점을 제시하고자 한다. 그러므로 관광정보 DB서비스의 개념을 정립하고 관광정보 DB서비스의 현황을 고찰하고자 Bailey와 Pearson의 연구에서 제시한 39가지 요인 중에서 관광정보 DB서비스와 관련된 요인을 추출하고 의미를 재정의하여 HiTEL의 이용자를 대상으로 첫째, 정보서비스의 메뉴별 선호도 둘째, 관광정보 DB서비스의 만족도 셋째, 관광정보 DB서비스의 각 메뉴별 선호도와 만족도 넷째, 이용자 특성별로 각 메뉴의 선호도를 비교분석 다섯째, 관광정보 DB서비스의 만족요인을 분석하였다. 관광정보 DB서비스의 전반적인 만족도는 평균치(4.0)보다 저조한 3.85로서 저조하게 나타나고 있다. 즉, 관광정보의 이해도(4.55)는 평균보다 다소 좋은 반면, 다른 관광정보의 만족도는 평균치 보다 저조하다. 특히 관광정보의 연결사정(3.68)과 관광정보의 제공속도(3.44)가 아주 낮게 나타났다. 한편 HiTEL이 제공하는 관광정보 DB서비스의 각 메뉴 중에서 가장 자주 이용되는 메뉴는 알림나라(40.2%)이며, 아시아나항공(22.5%), 농협일렉트로뱅크(13.7%), 대한항공(9.8%), 위너스 OK서비스(6.9%), MEET/매경SCOUT(6.9%)의 순으로 관광정보는 전반적으로 골고루 이용되고 있다. 또한, 메뉴별 관광정보 DB서비스의 만족도가 평균만족도보다 낮은 것은 알림나라(3.48), 농협일렉트로뱅크(3.84), 대한항공(3.90), 위너스OK서비스(3.95)로 나타났다. 그리고 각 메뉴별 이용자의 계층별 선호도는 첫째, 남성은 알림나라(40%), 아시아나 항공(23.16%), 농협일렉트로뱅크(12.63%)를 많이 이용하나, 여성은 알림나라(42.86%), 농협일렉트로뱅크(28.57%)를 주로 선호하는 것으로 나타났다. 둘째, 연령별 선호도는 나이가 많을수록 단순 관광안내정보인 알림나라, 농협일렉트로뱅크보다는 보다 항공관련 정보를 더욱 선호하는 것으로 나타났다. 셋째, 직업별 선호도는 학생과 사무직에 종사하는 사람이 가장 많은 메뉴를 이용하며, 전문직, 관리직, 기술직은 대체적으로 항공관련정보를 더 선호하는 것으로 분석되었다. 넷째, 학력별 선호도는 고학력자일수록 많은 메뉴를 이용하고 있으며, 다섯째, 가입시기별 선호도는 가입한 시간이 길어짐에 따라 항공관련정보를 선호하는 것으로 나타났다.

• Korean Journal of Heritage: History & Science
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• v.46 no.2
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• pp.26-45
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• 2013

Sudden increase exceeding 30million in the number of smart phone users, and rising interest in the technology of augmented reality, is now trying to combine it with AR technology in other areas very much. The field of cultural heritage, which has been constructed by the Internet and 3D technology, is not unusual and this field is now rapidly changing thanks to the AR technology which can make users experience cultural heritage with high reality. The Palaces in Seoul, however, use fragmentary tools of information - lack of heritage commentators, leaflet, etc, even though the number of visitors is gradually increasing. Therefore, three-dimensional and comprehensive cultural heritage information service is needed with the guidance in the mobile era. This study utilizes the AR technology for building the Deoksugung Tourist Information Service Application(App.) applying the markerless-based recognition technology which is a more advanced tool than the location-based AR technology. This new AR technology can switch perceived real images such as the tablet of the King in the Palace of in the real world, patterns and pedestals into virtual world, which can reproduce the damaged cultural assets as 3D. This also composes photos of the past with the current buildings, which can increase people's interest and absorption of the contents, and helps them understand and be aware of Korean traditional culture and cultural heritage effectively. In addition, convergence between IT new technology, Augmented Reality(AR) and humanities through storytelling based implementation of cultural heritage in smart phone is attempted to demonstrate that there is strength in which augmented reality technique exerts infinite creativity based on actual reality world.

• Spatial Information Research
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• v.9 no.2
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• pp.277-290
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• 2001

In 21st century, tourism can's be formed without tourism information systems. Like other cities Kwangju Met. City has managed tourist information system though internet, but it provide tourist only with poor information as text datum and image datum. Therefore tourist can's get the effective and proper tourism information about Kwangju from that system. The purpose of this paper is to develop tourism information system on the basis of geographic information system for providing tourist with effective geographic tourism information. In the first place, spatial database on tourism information about Kwangju was built by 3 stage of areal scope: national scale, provincial scale and city scale. Next, by analyzing existing tourist information system, 4 major system function is developed: viewing tourism map, guiding tourism information, searching tourism information and printing tourism map. By complement of multimedia datum, this system shall be a major tourism resource of Kwangju.

• Journal of Digital Convergence
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• v.12 no.8
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• pp.211-217
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• 2014

In this paper, by using geofencing technology to set the area you want to move tourists. Geofence set of tourists in the region enters the smartphone by sending e-mail or SMS alarm to display a detailed map of the area to visit assistance. When you arrive at the destination of the museum exhibits or exhibits to the NFC tag attached to each corresponding to a web server for a detailed description of the exhibits from the get-down. Multimedia content using an existing exhibits described. Media of exhibition space and the interaction between the visitors tour guide system capable was built.