• Title/Summary/Keyword: 관계혜택

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The Influence of Relationship Benefit Perception and Relationship Quality on Relationship Intention of Fashion Consumers: Focusing on the Multi-Loyal Relations (패션상품 소비자의 관계혜택지각과 관계본질이 관계유지의도에 미치는 영향: 다면적 충성대상에 따른 영향력의 차이를 중심으로)

  • Moon, Hee-Kang;Rhee, Eun-Young
    • Journal of the Korean Home Economics Association
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    • v.48 no.3
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    • pp.15-30
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    • 2010
  • The objective of this study is to identify the relationship quality and relationship benefit, which has greater explanatory power in predicting fashion consumers' future loyalty. This study is particularly interested in the different explanatory power of each relationship quality with various relationship partners of fashion consumers. The participants were 507 female consumers over 20 years old and they responed questionnaire. The result showed that relationship quality types and relationship benefits having greater explanatory power in predicting consumers' loyal relationship intention varied with multi-loyal relations. Consumers' intention to be loyal to an apparel brand and apparel company was more explained by self attachment than by any other relationship quality types, whereas the intention to be loyal to specific department store was predicted by low involved relationship quality types such as habitual alternative and compensational bind. Trusted intimacy was the only relationship quality type that was significant in predicting consumers' intention to be loyal to salesperson in the future. Among relationship benefits, the influence of convenience benefit was significant in predicting consumers' future loyalty in most relations.

Impact of Lifestyle on Sportswear Benefit Pursuit among Participants in Badminton (배드민턴 참여자들의 라이프스타일이 스포츠웨어 추구혜택에 미치는 영향)

  • Moon, Tae-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.7
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    • pp.2483-2490
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    • 2010
  • The purpose of this study is to offer information on the more effective sports wear to club members, who are participating in badminton, by closely examining influence in lifestyle of participants in badminton upon the sportswear benefit sought. The subjects of this study were selected male and female adults, who are joining now by subscribing to badminton club in Gangwondo Province, as the population. It sampled totally 206 people by convenience sampling, and carried out frequency analysis, reliability & factor analysis, and multiple regression analysis by using SPSS/PC+ 11.0 Version. The conclusions of this study are as follows. First, it was indicated that there is correlation between lifestyle and sportswear benefit sought of participants in badminton. Second, it was indicated to have influence upon the ideal benefit sought, which is the sportswear benefit sought, in order of the fashion sought bandwagon and the social orientation, which are sub-factors of lifestyle. Third, it was indicated to have influence upon the fashion & brand benefit sought, which is the sportswear benefit sought, in order of the material sought, the fashion sought bandwagon, and the satisfaction with reality, which are sub-factors of lifestyle. Fourth, it was indicated to have influence upon the convenience benefit sought, which is the sportswear benefit sought, in order of the self-loyalty, the social orientation, the health sought, and the satisfaction with reality, which are sub-factors of lifestyle. Fifth, lifestyle was indicated to have influence upon the youth & individuality benefit sought in order of the fashion sought bandwagon, the material sought, and the social orientation. The sportswear product in the better quality will be able to be expected for sports activity, by which the subjects of participating in sports activity correctly grasp the sportswear benefit sought, based on these results.

AIDS의 윤리적 측면

  • 신영오
    • RED RIBBON
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    • s.26
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    • pp.32-34
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    • 1999
  • AIDS의 어느 분야에 관계하든 우리는 AIDS를 다룸에 있어 양심과 식견에 따라 환자와 일반인을 포함한 최대 다수인에게 보다 더 많은 자율과 혜택 그리고 자선과 정의가 주어지도록 최선을 다하는 것이 바람직할 것으로 생각된다.

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Tax Subsidy and Information Effect of Future Earnings (조세혜택과 미래이익의 정보효과)

  • Byun, Sun-Young;Kim, Jin-Wook;Jung, Hyun-Uk
    • Management & Information Systems Review
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    • v.35 no.4
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    • pp.123-140
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    • 2016
  • This study investigates whether tax subsidy is associated with the information effect of future earnings (Future Earnings Response Coefficient, hereafter 'FERC'). Prior studies related with tax subsidy suggest that high- tax subsidy is associated with high-Conservatism. And high-tax subsidy is associated with low-information asymmetry. The hypothesis is tested by using sample firms listed on the Korean Stock Exchange from the year of 2002 to the year of 2009 inclusively. We followed methodology of Tucker and Zarowin (2006). We find that the regression coefficient for tax $subsidy{\times}X_{t3}$ shows a significant positive sign. Also, we performed additional test after controlling for variables related with FERC. The regression coefficient for tax $subsidy{\times}X_{t3}$ is consistent with main results. This result means that the changes in the current stock price of higher-tax subsidy contain more information about their future earnings than the changes in the stock price of lower-abnormal audit hours. The evidence suggests that investors positively understand high-tax subsidy.

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지각된 위험, 지각된 혜택, 신뢰가 비즈니스 프로세스 아웃소싱 수용에 미치는 영향에 관한 실증 연구

  • Kim, Jae-Jeon;Lee, Yun-Hui;Park, Deuk
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2008.10b
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    • pp.589-594
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    • 2008
  • 정보기술과 지식 사회의 발달로 인해 기업의 다양한 업무 프로세스를 대행해주는 비즈니스 프로세스 아웃소싱(Business Process Outsorucing: BPO)이 대표적 아웃소싱 형태로 자리잡아가고 있다. BPO의 수용에 대한 의사결정은 전략적 관점에서 매우 신중하게 이루어져야 함에도 불구하고, 국내 기업을 대상으로 한 BPO의 채택과 확산에 관한 실증적 연구는 거의 찾아보기 어려운 실정이다. 따라서 본 연구는 국내 기업의 BPO 수용 의사결정에 영향을 미치는 주요 요인들을 추출하고, 이러한 요인들이 수용의도에 어떠한 영향을 미치는지를 검증한다. 이를 위해 BPO 수용 관련 위험요인과 혜택요인을 추출하고, 이들 요인이 신뢰를 매개하여 수용의도에 미치는 영향 관계를 실증적으로 탐색해 향후 BPO연구를 위한 명제와 모델을 제시한다. 실무적으로는 BPO 수용요인에 관한 검토를 통하여 향후 BPO 추진 기업을 위한 성공적 추진 전략을 제시한다.

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The effects of relationship benefits and communication on relationship quality and long-term orientation - Focused on beauty service stores - (관계혜택과 커뮤니케이션이 관계의 질과 장기지향성에 미치는 영향 - 미용서비스 점포를 중심으로 -)

  • Kim, Sungeun;Chung, Myungsun
    • The Research Journal of the Costume Culture
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    • v.23 no.3
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    • pp.484-497
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    • 2015
  • The purpose of this study was to examine the effect that relation-building factors between beauty service stores and customers have on relationship quality and long-term orientation. Specifically, the influence of relation formation factors (relationship benefits and communication) on relationship quality (satisfaction and trust) and long-term orientation was empirically examined. This research was conducted through a questionnaire survey, and 402 adults were targeted from Jan. 6 to Jan. 16 in 2014. The results were as follows. First, the relationship benefits of beauty service stores were classified into four dimensions of psychological, social, economic, and informational benefits. It was found that only the dimension of psychological benefits had a significant influence on long-term orientation among the relationship benefits dimensions. Second, it was found that the psychological benefits of beauty service stores had positive effect on relationship quality (satisfaction and trust). It was shown that informational benefits had a significant influence on satisfaction only. Third, it appeared that communication had a positive effect on long-term orientation. Fourth, it was found that communication had a significant influence on relationship quality(satisfaction and trust). Finally, it was shown that relationship quality (satisfaction and trust) had positive effect on long-term orientation. The implications of the research and direction for future study were discussed.

The Influence of Consumer's Relationship Benefit Perception on the Relationship output in Internet Shopping Mall (인터넷 쇼핑몰 소비자의 관계혜택 지각이 관계의 질과 충성도에 미치는 영향)

  • Chae, Jin Mie
    • Fashion & Textile Research Journal
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    • v.15 no.3
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    • pp.371-380
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    • 2013
  • The purpose of this study is to investigate the effect of consumer's relationship benefit perception on consumer's relationship quality and loyalty in internet shopping mall. The survey was limited to the respondents over 20 years old living in Seoul and other metropolitan areas who had purchased fashion products in internet shopping mall. Questionnaire was collected from November 1, 2011 to November 12, 2011. The structural equation model was constructed to verify hypotheses and 562 useful data were analyzed using SPSS 17.0 and AMOS 19. The results of this study were as follows: First, consumer's relationship benefit perception was classified into economic benefit, psychological benefit, and informational benefit. Second, economic benefit and psychological benefit had a significantly positive effect on consumer's satisfaction and trust. Also both benefit dimensions showed a stronger effect on satisfaction than on trust. Third, informational benefit showed a significantly positive effect only on trust. Finally, consumer's satisfaction affected loyalty via trust more strongly than consumer's satisfaction affected loyalty directly. It suggested that internet shopping mall marketers need to provide the strategic method to make consumers have a trust for the internet shopping mall.

Reciprocity Structure, Solidarity, and Exchange Benefits in Online Communities (온라인 커뮤니티 교환구조, 결속력, 교환혜택에 관한 연구)

  • Han, Eunyoung;Kim, Kyung Kyu;Lee, Ae Ri
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.448-462
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    • 2021
  • Only a few studies investigated the relationship between exchange structure and solidarity in online communities and even reported conflicting results. This study attempts to shed lights on this relationship by introducing a moderating variable, i.e., exchange benefits, based on the social exchange theory. Also, distributed knowledge is considered as a determinant of exchange structure. The results of a field study from 380 online communities show that both direct and generalized exchange structures have positive effects on community solidarity, but their effects vary depending on the level of exchange benefits. When exchange benefits are high, generalized exchange influences community solidarity more than direct exchange does, whereas at a low level of benefits there are no significant differences between the two exchange structures. Also distributed knowledge turns out to be a significant influencer of generalized exchange.

Antecedents Affecting the Information Privacy Concerns in Personalized Recommendation Service of OTT

  • Yujin Kim;Hyung-Seok Lee
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.4
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    • pp.161-175
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    • 2024
  • In this paper, we examined the causes of privacy concern and related factors in personalized recommendation service of OTT. On the basis of the 'Big Five Personality model,' we established factors such as agreeableness, neuroticism, conscientiousness, extraversion, and openness to experience. Additionally, we established factors such as accuracy, diversity, and novelty of OTT recommendation's services, and perceived transparency. we analyzed the relationship between privacy concern, service benefit, and intention to give personal information. Finally, we analyzed the mediating effect of service benefits on the relationship between privacy concern and intention to give personal information. The results of this study showed that (1) neuroticism, extraversion and openness to experience had the significant effects on privacy concerns, (2) perceived transparency had the significant effects on privacy concern, 3) privacy concern and service benefit had the significant effect on intention to give personal information, and (4) as a result of multi-group analysis towards low and high groups to verify the moderating effect by service benefits, a significant difference was observed between privacy concern and intention to give personal information. The findings of the study are expected to help the OTT firms' understanding towards users' privacy protection behaviors.

기술연재(2) - 고객관계관리(CRM) 특강

  • Han, Jae-;Jeon, Yong-Jun
    • Digital Contents
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    • no.9 s.76
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    • pp.72-79
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    • 1999
  • 수익성 없는 고객주의나 단기적인 수익성만을 강조하는 무시 주의는 CRM과는 배치되는 사고이다. CRM은 장기적인 가치를 극대화하는 것을 목표로 한다. 또 CRM은 고객과 기업이 합리적인 혜택을 주고 받는 과정에서 상호의 이익을 극대화하는 것을 목표로 한다. 필자는 이번호부터 고객관계관리의 전략적인 가치를 비롯해 조직의 혁신, 정보기술과의 연계방안, 발전 방향에 대해 살펴보고자 한다.

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