• Title/Summary/Keyword: 관계유지노력

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The Effects of Retailer's Cheong on the Relationship Quality and Performance in Relational Exchange: An Integrating Model Approach (관계적 거래에서 소매상의 정(情)이 관계의 질과 관계성과에 미치는 영향: 통합적 접근)

  • Park, Jong-Hee;Kim, Seon-Hee
    • Journal of Distribution Research
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    • v.15 no.2
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    • pp.35-70
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    • 2010
  • In this study, we examined distribution channel relationship by using the idea of Cheong, which is a unique feeling an positive role in Korean society. Companies make great efforts to maintain long-term relationship with buyers. Understanding distinctive relationship system of each culture should precede these efforts to bring effective results. So we considered how Cheong, a meaningful factor in Korean distribution channel, affects relationship quality and performance. As a result of research analysis from 272 survey questionnaires of retailers, engaging in Crops Protected Material industry in Korea, supplier's idiosyncratic investment, retailer's Cheong, and dependence of retailers on suppliers have positive effects on relationship quality. Supplier's idiosyncratic investment and cognitive factors have the highest influence and Cheong, an emotional factor, follows. Dependence, a motivational factor has the least influence. We confirmed that retailer's cooperation and long-term orientation are directly influenced by retailer's commitment. Active cooperation of the retailer, a partner of a distribution channel, is regarded as an essential factor for supplier's effective business. Retailer's commitment increased that cooperation. Retailer's trust and commitment also decreased relationship conflicts. The results of this study imply that companies should increase idiosyncratic investment to improve relationship quality. But increasing idiosyncratic investment is limited because it requires monetary investment. Therefore companies need to recognize the importance of Cheong, revealed as a new factor, improving relationship quality and to make the best use of it. In this study, we contributed theoretically by examining the role of Cheong, and introducing its distribution discipline. We also make practical suggestions about supplier's relationship management.

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Examining Children's Peer - relationship Strategies of Free Play in a Child-care Center (어린이집의 자유놀이에서 놀이 틀 유지와 변화를 위한 유아의 또래관계 전략들)

  • Jeon, Ga Il;Yi, Soon Hyung
    • Korean Journal of Childcare and Education
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    • v.9 no.5
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    • pp.407-436
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    • 2013
  • This study, based on understanding the play features of the participants, explores early children's peer-relation strategies of maintaining and altering play frame and understanding the meaning of the strategies. Free play of 5-year-old children's was observed. The child-care center was visited 1 or 2 days a week, from March to October, 2012. The data collected were based from field notes, interviews with participants, their workbooks and more. The participants used strategies such as 'refusing', 'incapacitating', 'interpreting in a way to sympathize', and 'changing the rules of play' to maintain the play, whilst 'tell-on', 'being on the same side', 'accepting 3rd party' features were used to alter play frame. Participants using these various play-frame strategies experienced life implications of 'dialectic of exclusion and selection' and 'quiver of boundary'. This study, specifying efforts of the children to maintain and alter the play frame, will provide an understanding of perception of "social exclusion" to children, which has been viewed negatively in the past. It will also benefit on-site teachers in helping them understand peer-relationship within children and provide a more in-depth intervention for peer-relationship issues.

Divorced Single Mothers'Experience of Self-Independence (이혼한 여성 한부모들의 자립경험)

  • Sung, JungHyun
    • The Journal of the Korea Contents Association
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    • v.17 no.5
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    • pp.137-152
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    • 2017
  • This study aims to explore life experience of divorced mothers' self-independence and to search for ways of helping their self-independence in social welfare practices. Researcher conducted in-depth interviews with 10 divorced mothers about life experience of psycho-social and economic spheres, child care, job experience, etc. The results of this study showed that the single mothers had experienced psychological distress of depression, feeling of reject and betrayal, difficulties in child care, and so on. They had experienced of various jobs to cope with economic difficulties. After divorce, they had explored informations and support resources to receive help for their children, and they endeavored to acquire a certificate of qualifications. They accepted their divorces in themselves and they rebuilt relationships with ex-husband, excised perceptions of self-control in finances and child discipline spheres. And they established of mid-to long-term life goals, and did not abandon their dreams and visions in despite of their poor qualities. Based on these results of this study, the ways of social welfare practices to help and support single mothers' self-independence were suggested in the conclusion part of this study.

A Study on the Effects of the Characteristics of Internet Shopping mall on Shopping Values and Customer Retantiong (인터넷 쇼핑몰 특성에 의한 쇼핑가치와 고객유지에 관한 연구)

  • Kim, Young-Man;Kim, Dong-Hyeon
    • Journal of Global Scholars of Marketing Science
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    • v.8
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    • pp.61-87
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    • 2001
  • Internet, which has been developed as a new exchange revolution, forms a huge virtual exchange market, and the innovative electronic commerce has completely broken off the way of existing goods distribution. This study begins with an awareness of the importance of customer retention to keep winning over the competition in internet shopping mall. In order to explain of the customer retention between individual and internet shopping mall, the study introduces first a satisfaction on shopping followed by an awareness of the importance of customer retention, and looks into a formation process of trust, satisfaction, and relationship orientation occurred by the offer of valuable convenience to customers. The study also explores the influence on shopping value by the characteristics with which internet shopping mall can bear, unfold by a cause and effect relationship the degree of shopping satisfaction, trust, and relationship orientation, and inquires a question to find out how to fuse the characteristics for internet retention. Therefore, this study has the following purposes: After examining prior research for the characteristics of internet shopping mall, it presents a possibility to connect shopping value with customer retention in light of theoretical system on characteristic elements derived from emotional and utilitarian perspectives. In order to achieve the purposes, the characteristics of internet retailing shop included site design, virtual reality, web awareness, customer concern, merchandise search, information supply, product value, and transaction system. Hypotheses were set up for the relationship with these characteristics and substantially analyzed. To prove this research, we analyzed collected data in which customers had experienced in shopping at internet shopping mall and discussed strategic current issues about its analytic results.

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RETENTION OF PIT AND FISSURE SEALANT (치면열구전색의 유지력)

  • Lee, Sang-Ho
    • Journal of the korean academy of Pediatric Dentistry
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    • v.33 no.2
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    • pp.336-347
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    • 2006
  • Pit and fissure sealants has been proven as safe and effective method of caries prevention. But improper application of pit and fissure sealant may masking the caries process in occlusal fissure. Dentists have to understand the correct and exact application method of pit and fissure sealant for he good result of caries prevention. A key factor to enhanced the effectiveness of caries prevention is retention of pit and fissure sealant. Deep penetration of material into fissure and least marginal leakage around the fissure orifice are the major concerns for dentists to achieve the successive application of pit and fissure sealants. This paper reviewed the literature on the pit and fissure sealants under the following subtitles for enhanced retention : (1) application timing, (2) Indication, (3) Occlusal prophylaxis, (4) Materials, (5) Penetration, (5) Recall check Dental profession must perform the exact application of pit and fissure sealant because this procedure is one of the most technique-sensitive one in dental field.

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The Impact of Cognitive Load Factors and Arousal Levels of Galvanic Skin Response on Task Performance in Computer Based Learning (컴퓨터 기반 학습에서 인지부하 요인과 GSR의 각성수준이 과제수행에 미치는 영향)

  • Ryu, Jee-Heon
    • Science of Emotion and Sensibility
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    • v.12 no.3
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    • pp.279-288
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    • 2009
  • The purpose of this study was to verify the impact of cognitive factors and GSR on the task performance. For this study 64 students participated. Multiple regression and repeated measures were applied to analyze the data. The result for the survey indicated that previous knowledge, physical efforts, and task difficulty had significant impacts on task performance. Particularly, task difficulty has a negative impact. This can be interpreted as someone who has high prior knowledge inputs higher physical efforts with low task difficulty perception will show high performance. On the other hand, the low arousal level of GSR in the evaluation stage is a prediction variable of task performance. This result shows that high prior knowledge and low arousal level of GSR produces high performance. However, the analysis of difference in GSR between learning and evaluation stages does not show significant difference. It suggests that physiological measure such as GSR is reliable index of cognitive load; however, it partially represents cognitive load. Other crucial factors should be added for comprehensive measures.

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Effects of Social Rapport and Friendship on the Relational Outcomes (사회적 라포와 프렌드십의 관계마케팅 성과에의 영향)

  • Ahn, Jinwoo;Chun, Myung-Hwan
    • The Journal of the Korea Contents Association
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    • v.13 no.1
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    • pp.354-365
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    • 2013
  • Service marketing is the important part in relationship marketing researches because it can make not only a functional aspect, but a social connection with customers as well through the interactive process in service encounters. Therefore, we have to examine whether or not customers' strong emotional bonds which can be created by the interaction in service encounters have influences on the variables related to relationship marketing in service. As results, social rapport and friendship as customers' strong emotional bonds were stimulated by a relational antecedent(communication), and eventually could effect on customer loyalty as a relational outcome positively. It means that customers' strong emotional bonds are critical components to lead relational outcomes in relationship marketing of service. Also, It suggests that customers' strong emotional bonds should be considered in the process from the relational efforts to relational outcomes.

Minimum Sampling Size and Minimun Quadrat Number for Weed Data Collection in Transplanted Rice (이앙답에서 식생분석을 위한 최소표본추출 방법에 관한 연구)

  • Kim, Soon-Chul;Keith Moody
    • KOREAN JOURNAL OF CROP SCIENCE
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    • v.28 no.3
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    • pp.319-322
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    • 1983
  • Species-area and species-quadrat number curves were used to determine the minimum sampling size and the minimum quadrat number for weed data collection in transplanted rice. In both cases, characteristic curves that first increased abruptly and then leveled off as fewer species were added with increased sampling size or quadrat number were obtained. Using these techniques, it was determined that three quadrats each 0.3㎡ (0.5m ${\times}$0.6m) in area were needed to adequately represent the weed community when it was sampled at rice heading.

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A Study of The Effects of Internal Political Economy on Relational Performance: focused on Mediating Effects of the Dimensions of Trust and Commitment (내부정치경제요인이 관계성과에 미치는 영향에 관한 연구 - 신뢰 차원과 결속 차원의 매개효과를 중심으로 -)

  • Seong, Min;O, Se-Jo
    • Proceedings of the Korean DIstribution Association Conference
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    • 2006.02a
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    • pp.43-78
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    • 2006
  • While trust and commitment, essential ingredients of the relationship quality variables, are core mediating variables for the purpose of maintaining the long-term relationship, in the context of the internal political economy of company and the relational performance of its members, there have been limited studies which explore as to how each of the dimensions have affect differently. The basic purpose of this study is to examine the relationship between an automobile manufacturer and its agencies. The main purpose of this study is to examine how each different dimension of trust and commitment on the automobile manufacturer have different mediating effects in the context of internal political economy variables and relational performance perceived by its agents. Another purpose is to investigate the mechanism by which the relational performance of the agencies is improved. An empirical study surveying 115 sales office managers at a leading automobile manufacturer in Korea was conducted. An analysis of the collected data indicates that while internal political economy variables have a positive influence on the agencies' relational performance through the mediating role of trust and commitment, agencies' benevolence on its headquarter has a different influence on the dimensions of commitment. Currently, an automobile manufacturer is advised to implement the relational management philosophy in dealing with its agencies with an hope of innovative orientation for customers. In this sense, this study is a big stride in providing ample implications for the automobile manufacturer in establishing trust and commitment, which are the prerequisite conditions in developing and maintaining a successful long-term relationship with its agencies, and in improving the agency's relational performance.

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A Spreadsheet Application that Enables to Flexibly Change Mappings in Requirement Traceability Matrix (요구사항 추적성 매트릭스에서 유연한 맵핑 변경을 가능하게 하는 스프레드시트 애플리케이션)

  • Jeong, Serin;Lee, Seonah
    • KIPS Transactions on Software and Data Engineering
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    • v.7 no.9
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    • pp.325-334
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    • 2018
  • Requirement traceability should be continuously maintained in software development and evolution. However, it is usually updated in practice in the quality assurance phase. The gap between "is" and "should" exists due to the fact that developers must invest considerable effort to update requirement traceability while being able to obtain only marginal benefit from the updated traceability. To close this gap, we propose a spreadsheet application that enables developers to flexibly change mappings in a requirement traceability matrix. In this way, developers can reduce their effort in updating the requirement traceability matrix, but still obtain the common form of a requirement traceability matrix on a spreadsheet. The proposed application maintains the mappings between two artifacts on each sheet so that, whenever an artifact item changes, developers can instantly insert the relevant mapping changes. Then, when developers desire the common form of a requirement traceability matrix, the proposed application calculates the mappings among several artifacts and creates the matrix. The application also checks traceability errors and calculates the metrics so that developers can understand the completeness of the matrix. To understand the applicability of the proposed approach, we conducted a case study, which shows that the proposed application can be applied to the real project and easily incorporate the mapping changes.