• Title/Summary/Keyword: 관계노력

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인터뷰-전 산업자원부 장관 박태영

  • Korea Association for Photonics Industry Development
    • Photonics industry news
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    • s.5
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    • pp.6-7
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    • 2001
  • ‘광산업이란 빛이 가지고 있는 성질을 활용해 각종 첨단제품을 생산 ∙ 판매하는 산업입니다. 자연광을 포함해 다양한 성질의 빛을 만들고, 제어하여 활용하는 것으로서 전통적으로 광학 및 광원(조명기기) 분야에 국한되었으나, 1960년대 레이저가 발명된 이후 광전자, 초정밀 계측, 의료기기 등으로 확장되어 가고 있는 추세입니다’ 21세기 대표산업으로 자리매김할 광산업을 육성하기 위한 정책입안에서부터 예산에 이르기까지 많은 노력을 아끼지 않은 박태영 전 산업자원부장관은 정부 관계자, 광주시, 광산업체, 학계, 연구소 등 광관련 관계자들의 한국광산업발전을 위한 노력을 치하하고 더욱 분발하여 국내 광산업이 2010년까지 세계 5위권에 진입할 수 있도록 노력해 주기를 바라며 ‘본인도 미력하나마 국내 광산업 발전에 혼신의 노력을 다하겠다’라고 밝혔다.

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Customer Equity Management for Sucess of CRM (CRM과 고객자산관리)

  • Rhee, Hyong-Jae
    • 한국IT서비스학회:학술대회논문집
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    • 2002.11a
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    • pp.1-6
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    • 2002
  • 기업간의 경쟁이 치열하여지며 새로운 고객의 유치에 많은 비용과 노력이 드는 상황에서, 고객과의 관계를 어떻게 유지하고 발전시켜 나가느냐가 기업의 지속적인 경쟁우위를 확보하는 중요한 수단이 되고 있다. 요즈음 산업계에서 화두가 되고 있는 고객 관계 관리(CRM)가 치열해지는 경쟁시장에서 기업의 지속적인 경쟁우위를 확보하는 주요한 전략으로 등장하였다. 성공적인 고객관계 관리를 실행하기 위하여 고객의 가치, 브랜드 자산 등을 포함하는 고객자산의 개념정립과 전략적 관리가 필요하다. 본 연구 에서 고객관계에 관련된 고객자산의 개념을 고찰하고 이를 전략적으로 활용하는 방안 을 분석하고자 한다. 또한 CRM의 성공적인 도입과 활용을 위하여 필요한 여건과 조치를 제시한다.

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도서관계 각 단체의 새해구상

  • Kim, Ok-Bae
    • KLA journal
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    • v.40 no.1 s.314
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    • pp.4-11
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    • 1999
  • 1999년도에는 지난해에 이어서 우리 도서관계에 여러 해결해야 할 당면 문제점들이 많이 남아있다. 우리 도서관계는 올 한해 공공도서관의 명칭변경 및 민간위탁 문제, 대학도서관의 전자계산소와의 명칭 및 기능 통폐합, 전문ㆍ특수 도서관의 조직 및 기능 축소 등 여러 가지 어려움을 해결해나가는 일 뿐만이 아니라, 정보화 사회에서 지식사회에로의 전환을 앞둔 시기에 도서관 스스로의 부가가치를 창출하기 위한 많은 노력을 기울여야 할 것으로 생각된다. 이에 우리 협회에서는 본 지면을 통하여 도서관계 각 단체의 올 한해 각오와 사업방향 등을 알아보았다.

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A Study on the Optimum Release Model of a Developed Software with Weibull Testing Efforts (웨이블 시험노력을 이용한 개발 소프트웨어의 최적발행 모델에 관한 연구)

  • Choe, Gyu-Sik;Jang, Yun-Seung
    • The KIPS Transactions:PartD
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    • v.8D no.6
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    • pp.835-842
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    • 2001
  • We propose a software-reliability growth model incoporating the amount of testing effort expended during the software testing phase. The time-dependent behavior of testing effort expenditures is described by a Weibull curve. Assuming that the error detection rate to the amount of testing effort spent during the testing phase is proportional to the current error content, a software-reliability growth model is formulated by a nonhomogeneous Poisson process. Using this model the method of data analysis for software reliability measurement is developed. After defining a software reliability, we discuss the relations between testing time and reliability and between duration following failure fixing and reliability are studied in this paper. The release time making the testing cost to be minimum is determined through studying the cost for each condition. Also, the release time is determined depending on the conditions of the specified reliability. The optimum release time is determined by simultaneously studying optimum release time issue that determines both the cost related time and the specified reliability related time.

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The Effects of Secondary School Teachers' Efforts on Instructional Improvement on Teacher Efficacy: Focused on Comparison among Types of School Climate (중등교사의 수업개선 노력이 교사 효능감에 미치는 영향: 학교풍토 유형 간 비교를 중심으로)

  • Choi, Won Seok;Kil, Hyeji
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.472-483
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    • 2019
  • This study purposed to analyze how teacher experience of instructional change (EIC), teacher morale (TM), and school climate (SC) mediate or moderate the relationship between teacher efforts on instructional improvement (EII) and teacher efficacy (TE). For the purpose, the 6th year data of Gyeonggi Education Panel Study (GEPS) which was administered in 2017 for the 9th grade students and their teachers from 197 middle schools in Gyeonggi Province was used. As results, the mediation effects of EIC on the link between EII and TE was found only under the innovative climate. The moderation effects of TM on the connection between EIC and TE were appeared in both of the permissive and the innovative climate. Finally, the moderated mediation effects of the TM in the innovative climate were bigger rather than in the permissive climate.

A Study on the SNS Advertising's Word-of-Mouth Constraint Factors in the Social Network Service (소셜 네트워크 서비스에서 SNS광고 구전 제약요인에 대한 연구)

  • Yun, Dae-Hong;Kang, Yong-Soo
    • Management & Information Systems Review
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    • v.35 no.1
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    • pp.69-84
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    • 2016
  • This study set the research model to examine the correlation between Word-of-Mouth constraint factors, efforts to negotiate pertaining to these, Flow and Word-of-Mouth intent based on the theory of leisure constrain when it comes to the correlation between consumers' Word-of-Mouth constraint factors and Word-of-Mouth. Correlation among the variables were verified in an empirical manner. Results of this study are summarized as follows. After verifying the hypotheses, all the hypotheses were adopted excluding the hypotheses of two results (Hypothesis 1, hypotheses 5). Detailed results regarding this are as follows. First, the following is the effect of the Intrapersonal Constraint and Word-of-Mouth constraint factors on the Word-of-Mouth constraint negotiation effort. Interpersonal Constraint and Structural Constraint exert positive (-) effect on the Word-of-Mouth constraint negotiation effort. In case of Intrapersonal Constraint, negative (-) effect was demonstrated. Thus, this was statistically significant although dismissed from hypothesis verification. Second, the following is the result of examining the structural correlation between Word-of-Mouth constraint negotiation effort, Flow and Word-of-Mouth. Word-of-Mouth constraint negotiation effort exerts positive (-) effect on the Flow, but it was not statistically effective in case of the Word-of-Mouth. Lastly, it is possible to see that the Flow plays the role of a medium since it exerted positive (-) effect on the Word-of-Mouth. Results of this study are expected to provide key theoretical and working level implications as well as general understanding of the Word-of-Mouth constraint factors, consumers' Flow and Word-of-Mouth.

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The Moderating Effects of Organizational Support in the Relationships between Career Commitment and Job Attitudes (벤처기업 구성원의 경력몰입과 직무태도간의 관계 및 조직지원의 조절효과에 관한 연구)

  • Lee, Ki-Eun;Choi, Kyu-Hyun
    • Korean Business Review
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    • v.18 no.2
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    • pp.1-20
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    • 2005
  • This study examined the relationships between career commitment and job attitudes and the moderating effects of organizational support in their relationships in a sample of 230 employees of Korean venture firms. The results indicated that career commitment was positively related to skill development, and negatively to career withdrawal intention and turnover intention and that organizational support moderated the relationships between career commitment and career withdrawal intention and between career commitment and turnover intention. Finally, the implications and the limitations of this study were discussed.

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Modified Software Equation for Software Cost-Schedule Tradeoff (소프트웨어 비용-일정 타협을 위한 수정된 소프트웨어 공식)

  • Lee, Sang-Un;Choi, Myeong-Bok
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.9
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    • pp.35-43
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    • 2011
  • To develop a software, there is a relationship between development organization's productivity, effort, development schedule, and software size. It is software equation that motive these relations. Basically, relationship between size-effort and size-schedule is applied. If this relationship is not proper, there would be no effect of the cost-schedule tradeoff equation that is derived from software equation, and the manpower profile analysis, etc. To solve these unwanted problems, we presented a modified software equation and a cost-schedule tradeoff model based on the modified software equation. To improve software development success rate, applying proposed model will help in contract negotiation or bid.

A Study of the Elements Effecting on Individual Donators' Relationship Quality and Donation Will (개인기부자들의 관계의 질과 기부의도에 영향을 미치는 요인 연구)

  • Kim, Jun-Whai
    • Journal of Digital Convergence
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    • v.10 no.7
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    • pp.129-139
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    • 2012
  • This research, as a study on individual donators' relationship durability with donated organizations, is carried out with the variables of individual donators' empirical satisfaction, sense of unity, familiarity, relationship quality, donation will, and loyalty. This research, based on the interrelationship among the variables effecting on donation activities, makes a relationship durability will model between donators and donated organizations through the examination of the existing studies on donation activities, and suggests the marketing points to increase the relationship of non-profit organizations based on the model. This paper examined 242 material or time donators for non-profit organizations in Seoul and Kyeonggi-Do province and proved 11 hyperses. The result shows that the donation will and loyalty for donated organizations are influenced by the relationship quality. In addition, the relationship quality of reliability and immersion seems to be influenced by the empirical satisfaction and the familiarity with donated organizations. Therefore, donated organizations need to make efforts to increase the donators' satisfaction, and to increase the familiarity between donators and donated organizations. In other words, they should increase donators' satisfaction with active promotions and they should do marketing activities to increase donators' familiarity.

Effects of Service Provider's Interaction and Customer's Participation on Relationship Beliefs: A Mediation Role of Rapport in Service Delivery (고객이 인지한 서비스제공자의 상호작용성과 고객참여가 관계신념에 미치는 영향 -레포의 매개역할을 중심으로-)

  • Oh, Chang-Ho;Park, Dae-Sub
    • Management & Information Systems Review
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    • v.31 no.4
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    • pp.445-467
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    • 2012
  • Service is delivered to customers through interactions between service personnel and customer that will influence encounter outcomes. During service encounter, physical, psychological, emotional elements will be put into the service delivery. Thus, the purpose of this paper was to understand the rapport in hospitality & service encounter and examine the relationship between service provider's interaction, customer's participation and relationship belief. The research findings indicated that service provider's interaction and customer's participation were positively related to rapport. Furthermore, rapport which a customer feels from employee was found to contribute greatly to successful relationship beliefs with customers.

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