• Title/Summary/Keyword: 관계노력

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An Empirical Analysis on the Relation of Environmental and Financial Performances: Default Risk Approach (파산위험을 이용한 기업의 재무성과와 환경성과의 관계 분석)

  • Hong, Chung-Hun;Lee, Soo-Kyoung
    • Journal of Environmental Policy
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    • v.5 no.3
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    • pp.1-24
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    • 2006
  • As the social responsibility of corporations becomes more important, recently, many corporations have made constant efforts to preserve natural environment. Environmental investments had been traditionally thought as cost factors and sources of negative effects on a firm's financial performances. In this study, we explore the relation of financial and environmental performances of Korean corporations. We use default probability as well as ROE as indicators of financial performances. We find that there is positive correlation between ROE and environmental performance, and negative correlation between default probability and environmental performance. This implies that Korean corporations should recognize environmental investment as means of improving corporate value.

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Verification of initial field of very short-term radar rainfall forecasts using advanced system: A case study of Typhoon CHABA in 2016 (초단기 레이더 강우예측 초기장 고도화 시스템 검증: 2016년 태풍 차바 사례를 중심으로)

  • Jang, Sang Min;Yoon, Sun Kwon;Park, Kyung Won
    • Proceedings of the Korea Water Resources Association Conference
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    • 2018.05a
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    • pp.100-100
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    • 2018
  • 본 연구에서는 집중호우에 대한 레이더기반 초단기 강우예측 시스템의 정확도를 향상시키기 위해 초기장 개선 연구를 수행하였다. 집중호우에 적합한 강우를 추정하기 위해 층운형, 대류형, 열대형의 Z-R관계식과 반사도 조건에 따라 층운형과 적운형을 구분하여 Z-R 관계식을 적용하였으며, 이를 초단기 강우예측 시스템의 초기장으로 활용하였다. 또한 2016년 10월 5일 태풍 차바(Chaba)에 의한 집중호우 사례에 대해 지상관측 강우자료와 레이더 추정 및 예측 강우자료와의 비교를 통해 정확도를 정성적 정량적으로 평가하였다. 레이더 강우추정에 대한 분석 결과, 복합형 타입의 Z-R 관계식의 상관계수와 평균제곱근오차가 비슬산레이더의 경우 각각 0.8207, 9.22 mm/hr, 면봉산 레이더의 경우 각각 0.8001, 10.53 mm/hr로 가장 좋은 성능을 보였다. 강우 예측에 대한 분석 결과, 집중호우 사례에 대해 강우강도 공간분포 및 이동 패턴은 평균적으로 잘 모의하였으며, 초단기 강우예측 결과의 평균적으로 POD는 0.97이상, FAR는 0.21 이하로 다소 정확하게 예측하는 것으로 분석되었다. 정량적 평가 결과, 비슬산 레이더의 경우 상관계수가 예측시간 60분까지 0.545이상, 면봉산 레이더의 경우 0.379 이상으로 비교적 좋은 상관성을 보였으며, Z-R관계식 유형에 따른 차이는 작은 것으로 확인되었다. 평균제곱근오차의 경우 열대형과 복합형의 Z-R관계식이 높은 정확도를 가지는 것으로 확인되었다. 본 연구 결과, 초기장 정확도의 개선을 통한 레이더 기반 초단기 강우예측 모형의 정확도 개선 가능성을 확인할 수 있었으며, 향후 지속적인 사례연구 및 검증을 통하여 강우추정 및 강우예측 알고리즘 개선의 노력이 필요하다.

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The Effects of Environmental Dynamism on Relationship Characteristics, Credibility, and Benevolence in Distribution Channel System (환경의 동태성이 유통경로 시스템에서 관계특성, 그리고 신용과 호의에 미치는 영향)

  • Lee, Jong-Tae;Oh, Se-Jo;Sung, Min
    • Journal of Distribution Research
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    • v.11 no.2
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    • pp.29-57
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    • 2006
  • While a number of studies have recognized the importance of environment of channel systems and consequences of changed environment, only limited studies have dealt with this issue theoretically and practically. The purpose of this study is to empirically validate whether one dimension of environment, called dynamism, has an influence on the relationship characteristics such as transaction specific investment opportunism and conflict or not: further, it is designed to delve into whether these relationship characteristics have any influence on one crucial relationship quality, 'trust' and its two constituent dimensions - credibility and benevolence. In order to provide empirical validation, a survey was conducted to 163 sales office managers at a major newspaper publisher in Korea. An analysis of the data retrieved from this survey indicated that while environmental dynamism has a positive influence on the publisher's opportunism and conflict perceived by the sales office managers, it did not show a direct influence on the transaction specific investment made by the publisher. Furthermore, while publisher's transaction specific investment had a positive influence on the credibility and the benevolence respectively, publisher's opportunism and level of sales office conflict had a negative influence on the credibility and the benevolence respectively. Currently, a publisher is facing an unprecedentedly dynamic environment. This study should provide ample implications for the publisher in establishing trust, which is a crucial condition in developing and maintaining a long-term successful relationship with its sales offices.

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The structural relationship between the Relationship conflict and Organizational Citizenship & Employee Behavior Intention of Hotel Employees (호텔종사원의 관계갈등이 조직시민행동 및 행동의도간의 구조적 관계)

  • Jeon, Young-Taik;Lee, Jung-Eun
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.95-102
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    • 2017
  • The purpose of this study is to investigate the structural relationship between organizational citizenship behavior and behavioral intention. The purpose of this study is to investigate the relationship between conflicts, organizational citizenship behaviors, and behavioral intentions in order to achieve research objectives. Based on this study, hypotheses were established and the implications and implications of these results were sought. First, the relationship conflicts of hotel employees have significant relationship to organizational citizenship behavior. Second, the relationship conflicts of hotel employees have a meaningful relation to the behavioral intention. Third, organizational citizenship behavior of hotel employees has a meaningful relationship with behavioral intention. As the results show, the company seeks for profit but it is also another way for employees to stay in one job and to make an opportunity to contribute value to the company. As the relationship between the individual conflicts, organizational citizenship behaviors, and behavioral intentions, how to solve the conflict problem is the task of the hotel company based on the human resources. Future research and limitations are needed for the efficiency of this study, but it is necessary to specify samples and specimens through an in-depth review of the specimens.

The Study of Structural Relationship among the Customers' Service Recovery of Complaint and After Behavioral Intention in the Service Industry (서비스 산업에서 고객 서비스 불평 회복과 사후행동의 구조적 관계 연구)

  • Heo, Seon Hee;Youn, Chun Sung
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.1
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    • pp.165-176
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    • 2014
  • This study is directed to examine the most useful restoration strategies for turning the customers' dissatisfaction caused by unsuccessful spa service to the satisfaction through each fair factors and tries to suggest the practical schemes to cope with complaints and dissatisfaction of spa service customers by establishing the system dealing with customers' complaints. And this verifies the relationship between the alternative attraction and the intention of conversion as the action after the restoration from the unsuccessful services. Moreover, it analyzes the mediation effect that a formation of reliance through the restoration of unsuccessful services has. To achieve the purpose of this study, the subject got decided as women who are customers of private spa facilities situated in Seoul and Gyeonggi-do region for the purpose of skin care in 1 year recently. After understanding their experiences of complaining about the services, this study investigates the alternative attraction and the intention of conversion as the next action and the perception of fairness and trust in the efforts of Spa service business for recovery. As the result of verifying hypothesis, it is shown that the recovery satisfaction increases when the 3 points of the distributive justice, procedural justice, and interactional justice, which are the fairness factors of the effort to restore services according to the quality of service, are more positive. In the relation among recovery satisfaction, trust, the alternative attraction, and the intention of conversion, the result was that recovery satisfaction affects trust in positive way and alternative attraction in negative way. However, the positive and meaningful result came out in contrast with the hypothesis which predicted the negative effect of recovery satisfaction on the intention of conversion. Furthermore, it means that indirect effectiveness which carries trust and alternative attraction should be considered instead of the direct effectiveness that the recovery satisfaction affects on the intention of conversion. In this study, it can be interpreted that the combined increase of the trust and the alternative attraction makes the intention of conversion higher rather than the higher intention of conversion following the decrease of the recovery satisfaction in view of the result that the indirect effectiveness is high between the recovery effort and the intention of conversion. In the relation among the intention of conversion, trust, and alternative attraction, the intention of conversion got influenced in positive way and negative way by trust and alternative attraction respectively and trust influenced the alternative attraction negatively as well. It means the high quality of services or the recovery of services has a direct causation which carries conviction to the customers' intention of action.

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A Study of The Effects of Internal Political Economy on Relational Performance: focused on Mediating Effects of the Dimensions of Trust and Commitment (내부정치경제요인이 관계성과에 미치는 영향에 관한 연구 - 신뢰 차원과 결속 차원의 매개효과를 중심으로 -)

  • Seong, Min;O, Se-Jo
    • Proceedings of the Korean DIstribution Association Conference
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    • 2006.02a
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    • pp.43-78
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    • 2006
  • While trust and commitment, essential ingredients of the relationship quality variables, are core mediating variables for the purpose of maintaining the long-term relationship, in the context of the internal political economy of company and the relational performance of its members, there have been limited studies which explore as to how each of the dimensions have affect differently. The basic purpose of this study is to examine the relationship between an automobile manufacturer and its agencies. The main purpose of this study is to examine how each different dimension of trust and commitment on the automobile manufacturer have different mediating effects in the context of internal political economy variables and relational performance perceived by its agents. Another purpose is to investigate the mechanism by which the relational performance of the agencies is improved. An empirical study surveying 115 sales office managers at a leading automobile manufacturer in Korea was conducted. An analysis of the collected data indicates that while internal political economy variables have a positive influence on the agencies' relational performance through the mediating role of trust and commitment, agencies' benevolence on its headquarter has a different influence on the dimensions of commitment. Currently, an automobile manufacturer is advised to implement the relational management philosophy in dealing with its agencies with an hope of innovative orientation for customers. In this sense, this study is a big stride in providing ample implications for the automobile manufacturer in establishing trust and commitment, which are the prerequisite conditions in developing and maintaining a successful long-term relationship with its agencies, and in improving the agency's relational performance.

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The Effects of Environmental Dynamism on Transaction Specific Investment, Opportunism, Conflict and Trust (환경의 동태성이 거래특유투자, 기호주의, 갈등 그리고 신뢰에 미치는 영향에 관한 연구)

  • Lee, Jong-Tae;O, Se-Jo;Seong, Min
    • Proceedings of the Korean DIstribution Association Conference
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    • 2005.05a
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    • pp.165-191
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    • 2005
  • While a number of studies have recognized the importance of environment of channel systems and consequences of changed environment, only limited studies have dealt with this issue theoretically and practically. The purpose of this study is to empirically validate whether one dimension of environment, called dynamism, has an influence on the relationship characteristics such as transaction specific investment, opportunism and conflict or not; further, it is designed to delve into whether these relationship characteristics have any influence on one crucial relationship quality, 'trust' and its two constituent dimensions - credibility and benevolence. In order to provide empirical validation, a survey was conducted to 163 sales office managers at a major newspaper publisher in Korea. An analysis of the data retrieved from this survey indicated that while environmental dynamism has a positive influence on the publisher's opportunism and conflict perceived by the sales office managers, it did not show a direct influence on the transaction specific investment made by the publisher. Furthermore, while publisher's transaction specific investment had a positive influence on the credibility and the benevolence respectively, publisher's opportunism and level of sales office conflict had a negative influence on the credibility and the benevolence respectively. Currently, a publisher is facing an unprecedentedly dynamic environment. This study should provide ample implications for the publisher in establishing trust, which is a crucial condition in developing and maintaining a long-term successful relationship with its sales offices.

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Effects of University Students' Covert Narcissism on Their Interpersonal Relationship Skills: Mediated Effects of Adult Attachment (대학생의 내현적자기애가 대인관계능력에 미치는 영향: 성인애착의 매개효과를 중심으로)

  • Jin, I Ju
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.1
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    • pp.237-250
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    • 2021
  • This study reviewed the interpersonal relationship skill of university students who have the higher tendency of covert narcissism by adult attachment that is negative emotion among internal psychological states and to verify the mediated effect on adult attachment in the relationship between covert narcissism and interpersonal relationship skill so as to relieve their interpersonal problems. The study subjects included 447 university students in Seoul and Gyeonggi Province, and survey research was conducted from July 6 to 31, 2020. Data analysis was performed using SPSS 23.0 and AMOS 23.0. Study results are as follows. First, covert narcissism of university students was shown to negatively affect interpersonal relationship skills. Second, covert narcissism of university students was shown to positively affect adult attachment. Third, adult attachment of university students was shown to negatively affect interpersonal relationship skills. Fourth, the significant mediated effect of adult attachment was found in the relationship between covert narcissism of university students and their interpersonal relationship skill. The study results imply that it is necessary to assist university students who are not good at developing interpersonal relationships to enhance their attachment level together with efforts to change covert narcissism.

Study about the clinical features and Pulmonary function Tst of Endobronchial Tuberculosis (기관지결핵의 임상상 및 폐기능검사에 관한 연구)

  • Chung, Hee-Soon;Lee, Jae-Ho
    • Tuberculosis and Respiratory Diseases
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    • v.43 no.2
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    • pp.147-158
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    • 1996
  • Background : Endobronchial tuberculosis(ET) is known to affect frequently young female and serious complication like bronchial stenosis would occur if early diagnosis and treatment for ET is not performed immediately. But ET shows normal chest roentgenogram in about 10% of patients, and is often confused with bronchial asthma because ET presents clinical features like cough, dyspnea, wheezing in history and physical examination. The pulmonary function test(PFT) feature of ET is not well known, but when we consider the fact that ET is pathophysiologically different from bronchial asthma, if there is any feature of PFT in ET, and we know it, PFT will be very helpful for diagnosis and follow up of ET. Methods : We performed both PFT and bronchoscopy in 68 ET patients who visited Boramae hospital, and were confirmed as ET by bronchoscopic biopsy and were followed prospectively from November 1991 to March 1995. After history taking and physical examination, we performed chest roentgenogram, complete blood count, sputum AFB stain and culture, and also performed PFT before anti-tuberculosis chemotherapy. PFT was classified as restrictive, if only PVC was reduced below 80%, and obstructive, if only FEV1 was reduced below 75%. In the case of both FVC and FEV1 were reduced, PFT was classified as restrictive if FEY1/FVC was greater than 75%, and mixed if FEV1/FVC was reduced below 75%. We repeated the PFT and bronchoscopy for 68 ET patients who were proven by biopsy in the first month and sixth month after starting anti-tuberculosis chemotherapy, and studied the feature and change of PFT of the ET and the relation between PFT and the bronchoscopic finding, and obtained following results. Results: 1) Number of male patients was 12, and that of female patient was 56, and mean age was $35.4{\pm}17yr$.(17-74yr). Clinical symptom was in the order of cough(86.8%), dyspnea(63.2%), fever(17.6%) and hemoptysis (10.3%), and the wheezing and stridor were audible among the 40 patients(58.4%) in the physical examination. 2) Hemoglobin level was below 12g/dl among 25 patients (36.8%), and WBC level was above $10,000/mm^3$ among 9 patients(13.2%) and ESR was above 20 among 46 patients (67.6%) and AFB stain and culture were positive among 50 patients(73.5%). 3) The dominant roentgenographic finding of ET was fibronodular feature in 35 patients(51.5%), pneumonic feature in 14 patients (20.6%), collapse in 11 patients(16.2%), mass-like lesion in 3 patients(4.4%), cavitary lesion in 2 patients(2.9%), and normal in 3 patients(4.4%). 4) PFT feature at the time of diagnosis of ET was normal in 16 patients(23.5%), restrictive pattern in 32 patients (47%), obstructive in 4 patients(5.8%), and mixed in 14 patients(23.5%). So restrictive pattern was the dominate feature of ET. 5) The PFT feature was little correlated with the gross finding of bronchoscopy, but the change of PFT during treatment of ET showed relatively good correlation with the change of bronchoscopic finding. 6) FVC(2.30L vs. 2.61L) and FEV1(1.74L vs. 2.06L) increased significantly (p < 0.01), but FEV1/FVC(82% vs. 83%) and PEF(3.45L/sec vs. 3.95L/sec) did not change significantly after 1 month of treatment (p > 0.01), and there was no significant change among all parameters during first and sixth month of treatment(p > 0.01). Conclusion : PFT may be useful in the diagnosis and treatment follow up of ET but further study would be needed to confirm it.

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A Study on the Effects of Servant Service Factors in Hotel Service on the Relationship Quality and Revisit Intention (호텔서비스의 인적 서비스요인이 관계의 질 및 재이용의도에 미치는 영향에 관한 연구)

  • Kim, Jong-Ho;Kim, Bong;Shin, Yong-Seop
    • Journal of Global Scholars of Marketing Science
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    • v.12
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    • pp.77-97
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    • 2003
  • The purpose of this study is to analyze how servant service factor of service marketing factors affects to customer's satisfaction, relationship quality, and commitment and consequently to see how these factors affect to revisit intention which is the hotel performance. The empirical results showed that technical factor and customer orientational factor had a significant influence on customer satisfaction and relationship quality, and functional factor affected to only relationship quality. Also customer and relationship quality had a significant influence, and commitment had a significant influence on revisit intention which is a performance factor. Specifically relationship quality built by the interrelationship between the purchasers and the suppliers showed higher influence than customer satisfaction's influence on the commitment. That is, when there is an interaction between trust on the employees and customer satisfaction, there is a greater synergy effect on the commitment. Although the degree of customer satisfaction is low, the commitment can be high with high effort of service providers. This implies that the attitude of service providers is the critical factor on the degree of commitment of service users.

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