• Title/Summary/Keyword: 관계노력

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A Study on Effect of Service Characteristic Factors of Theme Park on Customer Satisfaction and Revisit Intention (테마파크의 서비스 특성 요인이 관람객의 만족과 재방문의도에 미치는 영향에 관한 연구)

  • Wang, Xiaolei;Kim, Yeonggil;Park, Jeong Soo
    • Journal of Service Research and Studies
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    • v.10 no.2
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    • pp.43-57
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    • 2020
  • This study aims to verify whether service characteristic factors of theme park, consisting of ease of access, convenience of service, diversity of events and safety of facilities have positive effect on customer satisfaction and, in turn, customer satisfaction on intention of revisit for customers. We conducted surveys on 317 customers having experiences of visiting domestic theme parks and obtained the results that three factors except ease of access have positive effect on customer satisfaction and customer satisfaction on intention of revisit. As the further analysis, we checked if customer satisfaction has positive moderating effect on the relationship between four service characteristic factors and intention of revisit. We found that diversity of events and safety of facilities have full moderating effect and convenience of service partial moderating effect, while ease of access has not that effect, which offer implication that theme parks have to make more effort and investments related to diversity of events and safety of facilities to increase possibility of customer revisit.

Carbon Emission Model Development using Urban Planning Criteria - Focusing on the Case of Seoul (도시공간 계획요소를 이용한 이산화탄소 배출량 산정 모델 개발 - 서울시를 사례로)

  • Kim, In-Hyun;Oh, Kyu-Shik;Jung, Seung-Hyun
    • Spatial Information Research
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    • v.19 no.6
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    • pp.11-18
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    • 2011
  • Urban space is the main contributor of greenhouse gas emissions, a primary cause of global warming. In order to reduce greenhouse gas emissions, planning at a city-level is necessary. The aim of this research is to develop a carbon emission model which can be used to create and manage urban spaces. In order to achieve this aim, the following methodologies were utilized. First, urban planning criteria related to population, landuse, and activity level were selected through theoretical speculation. Second, carbon dioxide emission was calculated based on electricity, gas energy, heating, petroleum, and water usages. Third, Seoul was selected as a case study city, and a carbon emission model was developed through a relational analysis between Seoul's urban planning criteria and carbon emissions. Thus far, various efforts have been made to respond to climate changes in urban spaces, but these have been limited to analyzing contributing factors in terms of their total amounts of carbon emissions in the entire city. However, the carbon emission model of this study is derived from urban planing criteria at a detailed scale. This sets our study apart from other studies by demonstrating a specific model in a local setting which can be utilized for lowering carbon emissions at a city level.

An Empirical Assessment of Competency Requirements for Logistics Managers in China (중국진출 한국기업 물류관리자의 자격요건에 관한 연구)

  • Hong, Eui;Kim, Jin-Su
    • International Commerce and Information Review
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    • v.13 no.4
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    • pp.251-274
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    • 2011
  • The aim of this research is to identify the competencies required by logistics managers or supply chain managers in China. And this research also attempts to show their relative importance and key knowledge areas that require improvement. Using a survey questionnaire, data was collected against forty three logistics and supply chain management skills or competencies, which were then grouped into four categories and analysed. The Analysis revealed that supply chain awareness, ability to make decisions, analytical skill, communication skill, supply chain cost, people skill, and integration of internal or external information flow which belong to logistics planning group are considered the most important Competencies for effective and efficient logistics functioning. On the other hand, reverse logistics and IATA regulations from environmental awareness group show little influence on logistics managers for improving their logistics performances. The results have implications for a variety of parties including prospective logisticians, students, teachers and companies considering expanding their business to Chinese market. For example, the results permit companies to employ appropriate logistics managers who are qualified with sufficient skills and competencies suggested in this research. In the case of practitioners, the results provide a benchmark for comparison with their current level of abilities and suggested competencies.

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A Study on the Consumer Ethnocentrism, Animosity and Product Judgment Effect on Foreign Products Purchase Intention : A Comparative Study between Korean and Japanese Electronic Products in China (소비자의 자민중심주의, 적대감 및 제품평가가 외국제품 구매의도에 미치는 영향에 관한 연구 : 한국과 일본 전자제품 구매에 대한 중국소비자를 중심으로)

  • Jung, Sung-Hoon;Yuan, Wang Li
    • International Commerce and Information Review
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    • v.15 no.1
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    • pp.185-206
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    • 2013
  • Recent studies validate the idea that consumer judgment of products can affect consumer purchase intentions. Consumers judge products based on product quality, after sales satisfaction, and other visible values, but consumers also judge products on country-of-origin image, brand image and such intangible values. In this paper, we will examine consumer ethnocentrism and animosity, which are frequently responsible for country-of-origin prejudices, because the offending (i.e. exporting) nation has engaged in economic, political, or even military activities that the consumer finds difficult to forgive. The results of the study show a positive effect of product judgment on consumer purchase intentions, but consumer ethnocentrism and animosity negatively affect product judgment and consumer purchase intentions of foreign products. In the Chinese market, ethnocentric Chinese consumers have negative perceptions of foreign products with negative intentions to buy them. Chinese consumers have strong animosity for Japanese products, which negatively affect product judgments and purchase intentions to buy; therefore, Japanese corporations should increase cooperation with Chinese corporations. Conversely, for Korean companies, product judgment primarily affects consumers' intentions to buy; consequently, Korean companies should improve their product quality, after-sales satisfaction, brand image and other tangible aspects to improve consumer judgment.

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The Comparative Study between Korean and Indian Students regarding Relationship among Self-leadership Types, Performance and Class Attendance Attitudes (학습태도를 매개변수로 한 셀프리더십 유형과 학업성과간 관계: 한국과 인도간 비교연구)

  • Park, Ki-Ho;Park, Sang-Hyeok
    • Journal of Digital Convergence
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    • v.9 no.4
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    • pp.253-265
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    • 2011
  • A number of organizations have had big interests in studies concerning leadership and not only academia but also psychological areas do also. Until now, leadership has been accentuated by managers or team leaders especially. Recently, however, the concept of self-leadership directing one's own activities through self-control or self-management is being focused on in practices and in academia. This study is to investigate the influence between self-leadership strategies as predictors and learning performance in IT classes as dependents variables mediated by attitude of attendance focused on the social science students in two universities (Korea(116 samples) and India(36 samples)). And this research tried to compare difference between two university students. As a result of empirical analysis, Korean learners making an effort by themselves show a tendency to think constructively. Namely, even though the level of difficulty may be high, by positive self-talk, respondents usually make an effort to get high academic performance. In case of Indian respondents, students who are in behavior-oriented show higher academic performance. Research results can give us direction of task-taking attitudes in firms or learning attitudes in teaching organizations and implications to human resource managers who are in charge of improving learning performance or productivity.

Analysis of Convergent Factors Related to Job Satisfaction among Hospital Administrative Staff (병원행정직의 직무만족도와 관련된 융복합적 요인 분석)

  • Kim, Seung-Hee;Bae, Sang-Yun
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.365-375
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    • 2017
  • This study is executed to investigate convergent factors to Job Satisfaction(JS) among Hospital Administrative Staff(HAS). The survey was administered to 221 staff from 11 general hospitals located in Jeonbuk area from Nov. 1st, 2016 to Jan. 31st, 2017. The structured self-administered questionaries were used. The hierarchical multiple regression analysis shows the following results. The JS of respondents turned out to be significantly higher in following groups: a group without work shift, a group with more employees, a group in which self efficacy is higher, a group in which skill variety in job characteristics is higher, a group in which interpersonal conflict and lack of reward in occupational stress are lower. The results show explanatory power of 61.0%. The results of the study indicate that the efforts, to increase self efficacy, and to manage job characteristics and occupational stress, are required to improve the JS among HAS. The results are expected to be useful for the program and human resource management to related to the JS among HAS. In the following study, the analysis of structural equation modeling about additional factors of the JS among HAS will be needed.

An analysis on Structure Equation Model of Convergent Influence on Academic Burnout of Health Major Students in Studying for TOEIC (보건계열 대학생의 토익 학업소진에 미치는 융복합적인 요인에 관한 구조방정식 모형 분석)

  • Hong, Soomi;Kim, Seung-Hee;Bae, Sang-Yun
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.329-342
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    • 2017
  • This study investigates convergent influence on Self Factors(SF), Stress Factors(STF), Resilience & Control Factors(RCF), Test Anxiety(TA), Learning Flow(LF) and academic burnout among Health College Students in TOEIC class(HCST). The survey was administered to 291 HCST from 1 college located in J area during the period from April 3, 2017 to April 14, 2017. The structured self-administered questionaries were used. With the analysis of covariance structure, we could confirm relationship among the six factors such as SF, STF, RCF, TA, LF and academic burnout. The results of the study indicate that the efforts, to manage these factors, are required to decrease the academic burnout of HCST. Squared multiple correlations, which explain the academic burnout related with the stress from economic pressure and job seeking, test anxiety, learning flow and self factors, were 98.8%. The results are expected to be useful for the development of TOEIC learning curriculum and course to decrease the academic burnout of HCST. In the following study, the analysis about additional factors of influence on academic burnout will be needed.

Correlation Analysis with Vegetation Indices and Vegetation-Endmembers From Airborne Hyperspectral Data in Forest Area (산림지역의 항공기 탑재 하이퍼스펙트럴 영상에 대한 식생-Endmember와 식생지수의 상관 분석)

  • Kim, Tae-Woo;We, Gwang-Jae;Suh, Yong-Cheol
    • Journal of the Korean Association of Geographic Information Studies
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    • v.15 no.3
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    • pp.52-65
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    • 2012
  • The net biomass accumulation (or net primary production, NPP) and gross primary production (GPP) have closely related with carbon accumulations(or carbon exchange) in vegetation. There are many approaches to estimate biomass using remote sensing techniques. The vegetation indices (VIs) can be a methodology to estimate biomass which assumes total chlorophyll contents. Various VIs were characterized with difference development conditions as vegetation species, input datasets. The hyperspectral data have also different spatial/spectral resolutions for aerial surveying. Additionally they need particular spectral bands selection difficulty to calculate the VIs. The objective of this study is to evaluate the correlations with airborne hyperspectral data (compact airborne spectrographic imager, CASI) and spectral unmixing model (or spectral mixture analysis, SMA) to characterize vegetation indices in forest area. The spectral mixture analysis was used to model the spectral purity of each pixel as an endmember. The endmembers are the fraction components derived from hyperspectral data through the SMA. In this study, we choose three endmembers represented vegetation pixels in the hyperspectral data. These endmembers were compared with 9 VIs by the Pearson's correlation coefficient. The results show MTVI1 and TVI have same correlation coefficient with 0.877. The MCARI, especially has very high relationship with vegetation endmembers as 0.9061 at less vegetation and soil distributed site. The MTVI1 and TVI have high correlations with the vegetation endmembers as 0.757 in whole test sites.

A Study on the Stress-Strain Prediction of Silty Clay (점성토(粘性土)의 응력(應力) - 변형(變形) 추정(推定)에 관(關)한 연구(硏究))

  • Cho, Seong Seup;Kang, Yea Mook;Chung, Seong Gyu;Yun, Hyun Chung
    • Korean Journal of Agricultural Science
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    • v.19 no.1
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    • pp.65-78
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    • 1992
  • The paper describes the comparison between observed and predicted stress-strain characteristics of marine silty clay in Dangjin district. For prediction, the hyperbolic model which is applied the parameters acquiring by physical and triaxial compression test was adopted, and the obtained results were summarized as follows: 1. The Young's modulus were increased with decreasing of moisture contents and increasing of dry density. 2. The most affective factor to hyperbolic model is lateral stress and dry density. and than cohesion and internal friction angle. 3. The comparision between the statistical and hyperbolic values of maximum deviator stress have few accordance. and the statisticals is lower than the hyperbolics. 4. Without. much labor and tiresome procedures, effective computer program was made and applied, but technical procedure for prevents test errors of parameter calculation is importants.

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CO2 Emissions Evaluation for Steel Reinforced Concrete Columns Based on the Optimal Structural Design (최적구조설계를 이용한 SRC 기둥의 CO2 배출량 평가)

  • Choi, Se Woon;Jeon, Ji Hye;Lee, Hwanyoung;Kim, Yousok;Park, Hyo Seon
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.26 no.5
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    • pp.335-342
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    • 2013
  • Since the seriousness of environmental pollution came to the fore recently, various efforts have been made globally for the reduction of the environmental load. In particular, in the field of construction, an industry responsible for a considerable amount of pollution, studies have been actively conducted to reduce $CO_2$ emissions and energy consumption. However, most conventional research about pollution as it relates to construction is focused on the maintenance stages where $CO_2$ emissions are the greatest. Research related to the design stage is in its infancy, as it has only been conducted thus far on steel buildings and RC buildings. In fact, in order to achieve environmentally friendly construction considering the Life Cycle Assessment(LCA), the building design should be derived to reduce the $CO_2$ emissions from the early building design stage, and structural engineers should be able to suggest a design plan considering its environmental friendliness. In this study, optimal structural design method for steel reinforced concrete(SRC) columns considering $CO_2$ emissions is presented. The trends of $CO_2$ emissions in SRC columns according to the variations of steel shapes, concrete strengths and loads are investigated.