• Title/Summary/Keyword: 공급사슬성과

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The Effects of Logistics Service Quality and Relationship Orientation on Supply Chain Performance - Focusing on Delivery Quality of 3PL Firms - (물류서비스품질과 관계지향성이 공급사슬성과에 미치는 영향 - 3PL 기업의 물류배송품질을 중심으로 -)

  • Park, Yi-Suk;Cho, Geon;Ryu, Il
    • Journal of Korean Society for Quality Management
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    • v.37 no.3
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    • pp.102-122
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    • 2009
  • In this study, we will conduct an empirical study to see how the 3PL firm's logistics service quality and relationship orientation affects the supply chain performance. To examine the research model and hypotheses, we have used an empirical method based on the field survey in which most of measurements used and verified in previous studies are selected as measurements. The results of our empirical study can be summarized as follows: First, it can be shown that higher level of logistics service quality not only affects satisfaction and relationship orientation positively, but also improves supply chain performance. Second, it can be also shown that satisfaction for logistics service quality affects relationship orientation between shipper and 3PL firm positively. Finally, it can be shown that relationship orientation affects supply chain performance positively. This paper presents much implications both theoretical and practical side.

Study on the Effects of the Interactions between Demand and Supply Uncertainties on Supply Chain Costs (수요 불확실성과 공급 불확실성의 상호 작용이 공급 사슬 비용에 미치는 효과에 대한 연구)

  • Park Sangwook;Kim Soo-Wook
    • Journal of the Korean Operations Research and Management Science Society
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    • v.30 no.3
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    • pp.81-93
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    • 2005
  • This paper models supply chain uncertainties in the dynamic Newsboy Problem context. The system consists of one supplier and one retailer who place an order to the supplier every period. Demand uncertainty is modeled as stochastic period demand, and supply uncertainty as the uncertainty in quantities delivered by the supplier. The supplier delivers exactly the amount ordered by the retailer with probability of $\beta$ and the amount minus K with probability of $(1-\beta)$ We formulate the problem as a dynamic programming problem and derive the first-order optimality condition. Through a numerical study, we measure the extent to which the cost decrease due to the reduction in supply uncertainty depends on the level of demand uncertainty. One of the most important findings In this paper is that this cost decrease is relatively small if demand uncertainty is kept high, and vice versa. We also backup this numerical result by analyzing the distribution of ending Inventory under the supply and demand uncertainties.

A Determinant Factors on Supply Chain Performance of Shipping and Logistics Firm in International Logistics (국제물류에서 해운물류기업의 공급사슬성과 결정요인)

  • Yun, Kwang-Woon;Bae, Hee-Sung
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.30
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    • pp.3-26
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    • 2006
  • Supply chain is viewed as a number of organizations(at least three) working cooperatively with at least some shared objectives. The concept of supply chain management represents the most advanced state in the evolutionary development of purchasing, procurement and other supply chain activities. This study aims to analyze and develop a measurement instrument for supply chain performance in international logistics. A measurement instrument for supply chain performance in international logistics are developed by Lai et al(2002). Supply chain reliability, customer service and cost are constructed reflecting service effectiveness and operations efficiency between shipper, forwarder and liner. The results of this study are as follow. We firstly tested the measurement properties of the sub-dimension of the supply chain performance construct using reliability test and confirmatory factor analysis follow by exploratory factor analysis. For each of the factor, reliability and validity are achieved because of the significant loading of the measurement items on their latent factors. Further research perform the analysis of variance by multi respondents within each firm and across partner firms in the supply chain. The result of analysis present the difference with shipper, forwarder and liner in statistics.

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An Exploratory Research on Moderate Effect of Supply Chain CSR and Co-Existence Activities to Relations Between Supplier Development and Performances (공급업체 개발 활동과 성과에 대한 공급사슬 CSR 및 상생협력의 조절 효과에 대한 탐색적 연구)

  • Park, Jeong Soo;Chang, Deok Shin;Kim, Youn Sung
    • Journal of Korean Society for Quality Management
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    • v.41 no.1
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    • pp.39-52
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    • 2013
  • Purpose: The purpose of this study was to investigate if purchasing companies' efforts of supplier development activities to supplier companies have positive impacts on the purchasing companies' performance as the first step. In the second step, we tried to confirm if the concept of Supply Chain Corporate Social Responsibility activities and Coexistence activities take the roles of moderate variable on relationship between supplier development and three performances respectively. Methods: The collected data through survey were analysed using multiple regression for the first step of the study and moderate regression for the second one of it. Results: The results of this study are as follows; supplier development efforts effect on all three performances positively. Moreover, Supply Chain CSR has significant moderate effect on relationship between supplier management and corporate performances, while Coexistence does between supplier management and logistics performances. In the case of relationship between supplier management and production performances, both Supply Chain CSR and Coexistence show significant moderate effect. Conclusion: Manufacturing companies in Korea need to make effort of supplier development in selective way when they want to practice Supply Chain CSR and Coexistence concurrently considering strategies and objectives.

An Empirical Study on the Use of POS System for Inventory Efficiency (기업의 재고 수준 효율화를 위한 POS 시스템 활용에 관한 연구)

  • Han Chang-Yup;Jang Hyeong-Wook
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.1
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    • pp.81-88
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    • 2005
  • The POS system has been developing into an co-operational information integration system, enlarging its range of application - from basic data collection to production information, inventory management and customer service. The POS system will increase operation efficiency. It is my suggestion that POS system should be adopted in domestic industries regardless of increasing adoption of the RFID. This paper was made studied of the POS system and the practical use of POS system in order to maximize the efficiency of inventory management for various companies.

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A Study on Relationships among Customer Value, Supply Chain Integration, and Business Performance (고객가치, 공급사슬통합 그리고 기업성과 간의 관계에 대한 연구)

  • Joo, Jae-Hun;Kim, Jin-Wan
    • The Journal of Information Systems
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    • v.21 no.2
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    • pp.27-44
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    • 2012
  • The goal of supply chain integration is to improve the effectiveness and efficiency of supply chain for creating customer values. Supply chain integration can be classified into IT integration and structural integration. Also, structural integration can be collapsed into three dimensions: internal, supplier and customer integration. In this study, we investigate the relevance between customer value and supply chain integration. To explore the current study, we collected from 73 Korean firms. The results are as follows: First, customer value has a positively significant effect on IT integration. Second, customer value influences on customer integration but does not has an effect on internal and supplier integration. Third, IT integration improve internal, supplier and customer integration. Finally, each of structural integration positively influences firm performance. These results indicated that declaration of customer value is important factor in supply chain integration.

A Simulation Based Study on the Effect of the Retailer Transshipment Interaction (소매상간 트랜쉽먼트 상호작용에 따른 공급사슬 성과에 관한 시뮬레이션 기반 연구)

  • Lee, Jeong-Min;Seo, Yong-Won
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.90-96
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    • 2007
  • In multi-location inventory systems, lost sales due to stockout decreases not only retailers' profit but also whole supply chain's profit. Transshipment between retailers has been considered to be a major solution to the stockout problem, and many supply chains implement transshipment coalition among retailers. However, in practical situations, retailers occasionally refuses to accept the transshipment requests, mainly because they concern the future stockout possibilities of their own. Thus, the objective of this research is to analyze the effect of retailers' interaction under the transshipment coalition environment based on the simulations, and to provide effective policies to promote retailers' transshipment cooperation. Policies using penalty and incentive scheme are proposed, and it is shown that using proposed policies both the retailers' and the headquarter's profit can be increased.

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A Study on quality Management Performance of the strategic Supply Chain Management between Parts Enterprise and The Manufacturing Industry (부품업체와 제조업체간의 전략적인 공급사슬관리가 품질경영성과에 미치는 영향에 관한 연구)

  • Kim, Gye-Soo
    • Journal of Korean Society for Quality Management
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    • v.28 no.4
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    • pp.204-222
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    • 2000
  • Supply Chain Management is a process-oriented concept, integrated approach to procuring, producing, and delivering products and services to customers. Supply Chain Management covers the management of material, information, and funds flows. A strategic supply chain management produces for value maker and the ultimate customer. One aim of this paper is to determine the effect of contract parameters on the quality of the end product of the supplier-producer chain. The supply chain management is viewed as a single entity rather fragmented. This research constructed model the relationship of supply chain management to quality management. The questionnaire were tested with survey of supplier's employee and the result were analyzed using SEM(Structural Equation Model). As a result, Quality performance positively depends on the communication, coordination, and process management between the supplier and the producer.

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Dynamic Interaction of Performance Information and Word-of-Mouth in Film Industry (영화공급사슬 내 성과정보와 입소문 효과의 동적상호작용에 대한 연구)

  • Lee, Wonhee
    • Korean Management Science Review
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    • v.32 no.2
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    • pp.125-143
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    • 2015
  • When studying the film industry, researchers have seldom addressed the dynamic interaction between marketing information and word of mouth in the motion picture industry mainly because of the limitation of traditional research methodologies. This study explores integration and competition among important variables influencing on audience's choice on movie selection, particularly by using a new method of agent-based modeling including competitive environment. Decision process of moviegoer composed of transition probability based on multinomial logit model, considering marketing and box-office information, critique, and word of mouth from other moviegoers. After validating the fitness of market share among released movies, this study conducted a set of simulation experiments considering several variables such as market size, change of weight between variables, and movie performance under competition. Propositions are derived from the simulation results is also suggested for future research.

An Empirical Study on SCM (Supply Chain Management) of Textile Apparel Firms (섬유(纖維).의류업체(衣類業體)의 SCM(Supply Chain Management)에 관한 실태연구(實態硏究))

  • Shin, Sang-Moo
    • Journal of Fashion Business
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    • v.9 no.4
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    • pp.44-58
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    • 2005
  • In a global market environment with information technology, the textile and apparel industry tries to survive by having competitive power embedded in Supply Chain Management to improve the interrelation among different stages of industries such as fiber, textile, apparel manufacturing, and retailing. The purpose of this empirical study was to investigate performance on Supply Chain Management of textile firms such as 4 textile export firms and 10 collaborate firms which were adopted SCM system. For research methodology, we developed questionnaires based upon interview and literature review. The results of this study were as follows: There were neutral responses or somewhat dissatisfactions on SCM application from CEOs, CMOs, site workers, and collaborators, but over half of respondents indicated 21-40% improvement of affairs. Standard documents and information sharing of SCM system were salient effects. SCM system with standard documents improved receipts/payments and inventory management most.