• The Journal of the Korea Contents Association
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• v.13 no.12
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• pp.261-275
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• 2013

This study aims to explore the utilizing experience of public support service of the single mothers, who have been assessed as inability in aspect of labor. For this purpose of this study, we had in-depth interview five interviewees who had adolescent children or non-adult children. The participants were from 20s to 50s. From the outcomes of this study, we figured out that they had attempted to escape from the poor realities of life and to help the family budget through their work. However, they could not have plans to fulfill their aims, because of the unhealthy body conditions, the high working costs, the burdens for parenting or child-rearing, and the low levels of working ability. It has been shown that their parenting stresses and depressions from their hard realities have been reinforced, and those psycho-emotional pressures have been projected to connect with the inappropriate disciplines and parenting or child-rearing. And it has been reinforced through utilizing public support service. Consequently, they have become chronic through the repeated disappointment and unhealthy psycho-emotional condition. In this study, we discussed and proposed the labor policies and practical suggestions which have had a close relationship with the efficient judgement systems for work inability.

• Journal of Digital Convergence
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• v.13 no.3
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• pp.19-29
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• 2015

This study is to evaluate the public drinking water service systematically, to improve customer satisfaction level, also overcoming the limitations of the existing method often relying on the satisfaction measurement subjectively. Thorough the rigid quality control of the service and its effect on civil affairs administration, we conclude that quality of the public service has an influences on the customers' satisfaction, which play a role to intensify the confidence and support of the civil administration by its appropriate management. Thus quality control management itself has its own value in that the satisfaction and confidence of the service result from the quality. The new model can be utilized as a Service Quality Index for the public drinking water service. To enhance the customers' satisfaction and confidence of the water suppliers, it is very useful that they reflect the customers' needs exactly through the service quality control regularly.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.2
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• pp.63-84
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• 2008

This study aims to set a cooperative network system for children's service in public libraries in Korea centering on the National Library for Children and Young Adults. The purpose of the study is to foster effective online and offline cooperation among public libraries through the National Library for Children and Young Adults and improve children's library service. Based on the survey results and face-to-face interviews the study suggests various ways to strengthen cooperative network system and public library council for children's service. First is to empower the council and to that end, to expand the cooperative network as well as to clearly set its role. Secondly it advises to capitalize from council's homepage service and adapt social-networking tools.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.2
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• pp.255-275
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• 2008

As small-scale libraries such as Children Library, Small Library, Miracle Library, have recently increased in number, it is required to establish the library consulting system in order to provide them with special knowledges and experiences necessary for library construction and operation. The result of the survey about public librarian's opinions confirms that the latent demand for library consulting is very high. In case of our country where the social experience in library consulting service is insufficient, it is desirable that the library consulting service be executed by the government offices as public service.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.7
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• pp.2444-2450
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• 2010

This paper is aimed at surveying the method that supports logical and theoretical back grounds of the public service incorporation, to compare and analyze the existing systems of knowledge and to find out any problems which may cause while incorporating "Mud Management Industry Official in Boryeong City Hall(MMIO)", ultimately coming out with systematical answers to them. The major findings of this study can be summarized as follows. First, the goods MMIO produces and supplies belong to public service. Second, it is desirable for a MMIO to take the form of public enterprise or public utility, harmonizing entrepreneurship with publicness and locality. Third, the most desirable system of management for the incorporated MMIO seems to be indirect one. Fourth, This study also presents the ways of complementing or overcoming every problem caused when we choose, as the management control system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.3
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• pp.79-99
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• 2020

The purpose of this study is to investigate the model of cluster analysis techniques for grouping public libraries and analyze their characteristics. Statistical data of public libraries of the National Library Statistics System were used, and three models of cluster analysis were applied. As a result of the study, cluster analysis was conducted based on the size of public libraries, and it was largely divided into two clusters. The size of the cluster was largely skewed to one side. For grouping based on size, the ward method of hierarchical cluster analysis and the k-means cluster analysis model were suitable. Three suggestions were presented as implications of the grouping method of public libraries. First, it is necessary to collect library service-related data in addition to statistical data. Second, an analysis model suitable for the data set to be analyzed must be applied. Third, it is necessary to study the possibility of using cluster analysis techniques in various fields other than library grouping.

• Journal of the Korean Society for information Management
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• v.20 no.2
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• pp.93-112
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• 2003

A public information system is being expanded, along with the advance of information technology, to strengthen national competitiveness and provide people with better services. And there also is a growin need for the better performance of that system, as a tremendous amount of public financial resources is invested in that. To address that need, it's required to make an evaluation of its efficiency on a regular basis to identify its problems and make it work better. The purpose of this study was, accordinglu, to examine the quality of data and services provided by the Work-Net, a Web-based public employment information system. The subjects in this study were 102 users of it, and the system was evaluated in terms of content, accuracy, timeliness, display format, ease of use and customer support. For data analysis, t-test and one-way ANOVA were implemented to find out the general characteristics of the users, and to see Whether or not their view was different according to the type of information they searched for. The findings of this study are expected to lay some foundation for intensifying the efficiency of the public and private employment information systems.

• Information Systems Review
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• v.14 no.2
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• pp.117-140
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• 2012

It is hard, but important to evaluate and select a new service model for the public sector, accompanying unexpectable risk. The purpose of this study is to build and develop the evaluation framework of public projects and to present a project evaluation system which is more rational and methodical. The evaluation framework has been developed by calculating the evaluation criteria and weights resulted from an interview with an expert group and Analytic Hierarchy Process(AHP). Moreover, market-oriented characteristics, technology-oriented characteristics, service development capabilities and policy-oriented characteristics were predominantly chosen as the evaluation items. The re-evaluation of the app development support programs was conducted to check the feasibility as an evaluation system influencing the performance of firms. The result of an evaluation system proposed by this study showed better evaluation performance than previous ones, better predicting the actual business performance. Currently, though the policies of the public sectors and support programs focus on the outcome and performance management, the result of this study shows the importance of project selections. Also, implications of the study are discussed.

• Journal of the Korean Society for Library and Information Science
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• v.58 no.3
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• pp.91-117
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• 2024

In this study, we designed and verified a research model that identifies the correlation between public library organizational justice, the engagement of service contact members, and user orientation. First, distributive justice was found to have a positive effect on engagement. Second, interaction justice was found to have a positive effect on engagement. Third, procedural justice was found to have a positive effect on user orientation. Fourth, engagement was found to have a positive effect on user orientation. As a result of structural equation model analysis, it was analyzed that engagement had a greater influence on user orientation. Service contact members who have the attitude of having organizational members take voluntary and self-sacrificing actions in library operation and are willing to be positively immersed in their work can take user-oriented actions that provide services with users as the top priority. Because the possibility is high. It has practical significance in that it suggests strategies and improvement plans that can be helpful to libraries.

• Journal of Digital Convergence
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• v.16 no.6
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• pp.335-341
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• 2018

This study is to innovate policy service development by utilizing beneficiary - centered service design to public information and public data and services that citizens can experience. The Gov 3.0 Design Group operated by the Dongbuk Regional Bureau of Statistics in Daegu in 2015, proposed a 'start-up decision support service' for pre-founders, using data mining on the GIS spatial information held by the Statistical Office and real-time settlement information of credit card companies. For this, service design process and methodology were adopted and participation of various stakeholders. This study suggests that national design activity based on service design is effective in transforming public service based on government information disclosure. It is also worthwhile as an approach that can be considered when the government wants to release or open information or public data in useful form to the public.