• Title/Summary/Keyword: 공공서비스

Search Result 2,363, Processing Time 0.025 seconds

A Study on the Trends and Characteristics of Mental Health Services in the Public Libraries of North America (북미 공공도서관계 정신건강 지원서비스의 경향과 특성)

  • Lee, Yeon-Ok
    • Journal of Korean Library and Information Science Society
    • /
    • v.41 no.1
    • /
    • pp.51-76
    • /
    • 2010
  • This study discussed the trends and characteristics of mental health services in the public libraries of North America. To accomplish this, this study collected its data through literature surveys, observations and interviews with librarians within the Vancouver public library system. The results show that there were many cases in which patrons asked public libraries for information on their mental health problems and the public libraries helped the patrons cope with their problems. The public libraries' assistance programs for national tragedies and natural disasters were temporary services. On the other hand, public libraries were continuously advising and guiding patrons dealing with emotional and psychological problems through the readers' advisory and information services. Specifically, public libraries were actively assisting various sensitive issues that are generated in the development of children and youths(for example, adoption, divorce and separation, remarriage, family, friendship, disabilities, death, self-esteem, emotions, bulling, violence, abuse, suicide, illness, addiction, sexual health, youth pregnancy and so on). The key role of librarians under these circumstances was to guide and recommend appropriate books and professional institutions that help solve the problems.

  • PDF

A Study on Developing a Manual for User Service of National and Public Library (국립 및 공공도서관 이용자 응대서비스 매뉴얼 개발에 관한 연구)

  • Hoang, Gum-Sook;Lee, Young-Sook
    • Journal of the Korean Society for information Management
    • /
    • v.29 no.4
    • /
    • pp.25-42
    • /
    • 2012
  • Recently libraries are experiencing an increasing number of difficult patrons because of the increase in the unemployment rate and the problem of mental health in their communities. The problem behaviours of difficult patrons have negative influence to other users and staff in the library. This seems closely associated with the decline in the quality of library services. Therefore, in this study, we developed a how-to-do-it manual for library staff to meet the aforementioned challenges and to enhance the overall quality of library services for both general users and difficult patrons.

기획 / 무선 공공 서비스로 대국민 서비스 질 높인다

  • Korea Database Promotion Center
    • Digital Contents
    • /
    • no.7 s.98
    • /
    • pp.62-63
    • /
    • 2001
  • 현재 추진하고 있는 전자정부와 연계한 이동공공서비스(Mobile Public Service) 시범사업 추진을 통해 PC를 기반으로 하는 유선 전자정부의 시.공간적 접근성 및 활용성 한계를 극복하고, 무선인터넷 기술을 통하여 전자정부서비스에 '이동성','휴대성' 및 '접근 용이성'을 제공하여 대 국민 서비스 질을 향상시킬 계획이다.

  • PDF

A Critical Analysis of Literature for Consumer Health Information Services in Public Libraries (문헌분석을 통해서 도출한 공공도서관 소비자건강정보(CHI) 서비스 연구)

  • Noh, Young-Hee;Oh, Sang-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.22 no.1
    • /
    • pp.47-77
    • /
    • 2011
  • Due to the growth of people's use of the Internet as well as interests in health, people's needs of health information have rapidly increased in public libraries. Nevertheless, there are few studies in Korea about users' needs for health information and services that public libraries can offer to support these user groups. In the current study, a comprehensive literature review was conducted in order to understand the role of public libraries and librarians in serving users with health information and to identify the types of consumer health information(CHI) services available to users in public libraries. As for the CHI services that public libraries can offer for users, the current study emphasizes and discusses the directions and guidelines for improving the following six approaches: 1) CHI collection and information resource building, 2) CHI reference services, 3) CHI user education and training program development, 4) CHI services for minority/disability/cultural diversity groups of users, 5) CHI outreach program development, and 6) CHI network development with medical libraries, academic libraries, hospital, and medical institutions and associations. Although most of the discussion in the current study centers on cases and services provided in the United States or other countries, findings would be used to inform the importance of CHI services in public libraries, and to design and develop CHI services in Korea.

A Study on the Development of Evaluation Framework for Public Portal Information Services (공공포털의 정보서비스 평가 프레임웍 개발에 대한 연구)

  • Kim, hye-sun;Shin, ki-jeong;Choi, hee-yeoun
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2007.11a
    • /
    • pp.440-444
    • /
    • 2007
  • This study aimed to develop an evaluation framework for public portal and private portal through user's perception survey. In order to specify the evaluation framework, this study chose yesKISTI and Google as a public portal and a private portal respectively. This study reviewed previous studies to develop indicators to evaluate of public and private portals and developed a framework to provide new services for public portals.

  • PDF

A Study on b-Traffic Service Platform based on Open data Infrastructure (공공데이터 인프라기반 b-Traffic 서비스 플랫폼 연구)

  • Son, Seok-Hyun;Song, Seok-Hyun;Shin, Hyo-Seop
    • Proceedings of the Korean Society of Computer Information Conference
    • /
    • 2014.07a
    • /
    • pp.117-118
    • /
    • 2014
  • 최근 공공기관의 공공데이터 제공이 활성화 되고 있으며, 이를 활용한 응용서비스에 대한 요구도 증가하고 있는 추세이다. 현재 교통정보예측 플랫폼은 실시간 교통정보 또는 과거 교통정보이력을 분석하여 미래의 교통량이나 도착시간정보를 제공하고 있으나 날씨, 사고 등과 같은 미래 교통정보에 즉각적인 영향을 줄 수 있는 요소를 배제하고 있어 높은 신뢰도를 확보하기 어렵다. 본 논문에서는 교통정보예측에 영향을 주는 요소인 기상, 사고, 교통정보와 같은 공공데이터를 효율적으로 수집 저장 처리할 수 있는 저장방식 및 신뢰도 높은 교통정보를 예측할 수 있는 예측기술이 포함된 b-Traffic 서비스 플랫폼을 제시한다.

  • PDF

공공정보자원 가장 효과적으로 전달하는 기반

  • Korea Database Promotion Center
    • Digital Contents
    • /
    • no.7 s.74
    • /
    • pp.56-58
    • /
    • 1999
  • 정보서비스의 기본목적은 신속 정확하게 최적의 정보를 이용자에게 제공하는 것이며 이러한 목적을 달성하기 위해 다양하고 효과적인 서비스 방법을 적용하려는 노력이 계속되어 오고 있다. 이러한 맥락에서 본다면 정부 정보소재 안내 서비스(GILS)는 공공부문 정보자원의 특성을 가장 정확히 파악하여 이에 대한 정보를 가장 효과적으로 제공할 수 있는 방안이라고 할 수 있다. 1998년 서비스를 시작한 '한마당'은 GILS를 기반으로 하여 구축된 시스템으로 국내의 공공기관 정보자원의 소재정보를 파악할 수 있는 창구로서의 역할을 수행하고 있다.

  • PDF

A Study on the Specialization of the Public Libraries (공공도서관의 특성화에 관한 연구)

  • Cho, Chan-Sik
    • Journal of the Korean Society for information Management
    • /
    • v.25 no.3
    • /
    • pp.159-178
    • /
    • 2008
  • As social institution, the public libraries in changing social environment are required to adopt a more systematic and efficient managerial strategy, only to function properly and to achieve the given goal. In this context, the specialization of the public libraries means the provision of information and library services through differentiation and focus strategy, and should be realized for the efficient library management. In order to examine the specialization of the public libraries in Korea, this study builds the theoretical background of the specialization of the public libraries, looks into the current situation of the public libraries, investigates and analyzes the specialization of the public libraries in terms of information and library services, and suggests some recommendation for improvement. By so doing this study aims at enhancing our understanding of the specialization of the libraries as a whole.

Analysis on the Trends in Researches of Public Service of the Library (도서관의 공공서비스에 대한 연구경향 분석)

  • Kang, Mi-Hee
    • Journal of Korean Library and Information Science Society
    • /
    • v.45 no.2
    • /
    • pp.361-394
    • /
    • 2014
  • The purpose of this study is to analyze the trends in researches of public service of the library. The subjects of analysis are a 'Journal of the Korean Society for Library and Information Science', 'Journal of the Korean Library and Information Science Society', 'Journal of the Korean Society for Information Management' an 'Korean Biblia Society for Library and Information Science' ; and the standards of analysis are approach, research method, service delivery stage and service objects. The analysis results are as follows: First, as for the approach, it is consisted of 46(19.4%) normative orientation study, 93(39.2%) empirical orientation study, 64(27.0) practical orientation study and 34(14.5%) others, so it was being carried out empirical orientation study mostly. Second, as for the research method, it was consisted of 94(38.1%) quantitative researches, 123(49.8%) qualitative researches and 30(12.1) others, so it was carried out quantitative researches about 10% more. Third, as for the service delivery stage, while there were 124(35.7%) researches on input stage such as manpower, budget and facilities etc, there were 187(53.9%) researches on result stage such as effects and satisfaction etc, so there were many researches on the result element. Fourth, as for the providers of service objects, there were 211(89.0%) researches on public libraries mainly which exceed much more than other libraries, and as for the recipients, there were 183(77.2%) researches on general users which show overwhelming superiority more than such as children, the elderly and multi-cultural family etc. As the results to analyze the trend in researches on public service of the library during 15 years like above, it was possible to know that it was carried out empirical researches than normative researches and practical researches, and researches for general users of public libraries.

국내 공공망(Public Network)에서의 네트워크 공유 방안

  • An, Sang-Gwon;Park, Pyeong-Su;Park, Sang-Hun
    • Information and Communications Magazine
    • /
    • v.33 no.3
    • /
    • pp.46-52
    • /
    • 2016
  • 통합공공용 주파수로 분배된LTE(Long Term Evolution) 718~728Mhz(상향) 및 773~783MHz(하향)에서 재난안전 통신망, 철도무선 통신망, 차세대 해상무선 통신망 등과 같은 LTE기반의 공공통신망(Public Network, 이하 공공망)이 상호 공존하여 사용하는 방안에 대하여 연구하였다. 두 개 이상의 복수의 LTE 네트워크가 동일 주파수를 사용하여 서비스하는 경우 통신 커버리지가 겹치는 영역에서의 간섭은 불가피하다. 셀 간 간섭에 의하여Mission Critical한 요구사항이 중요시되는 공공망에서의 품질 열화가 야기되며, 경우에 따라 심각한 상황을 초래할 수 있다. 본고에서는 국내 공공망의 현황을 살펴보고 네트워크 공유방식에 대한 기술 및 표준화 동향, 그리고 해외의 사례를 알아보았다. 국내 통합공공용 주파수에서 동일 주파수를 사용하게 될 공공망 간의 간섭을 최소화 하여 네트워크를 구축 및 연계를 위해서 개별 공공망간의 네트워크를 공유하는 방안을 고려하였다. 국내 공공망의 효율적인 네트워크 연계를 위해서는 개별 공공망의 서비스 특성과 내부 환경을 반영 할 수 있는 연계 방식이 추가적으로 필요하다.