• Journal of Korean Library and Information Science Society
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• v.48 no.1
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• pp.319-344
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• 2017

As the social environment changes, the public library's services for older persons need to be improved from a new perspective. Therefore, this study analyzed the relationships among user satisfaction of major services, overall service satisfaction, service quality components (i.e., service affection, information control, and library as place), and re-use intention according to demographic characteristics by evaluating the public library's services for older persons with applying LibQUAL+ and surveying the user satisfaction. This study proposed to provide appropriate information and service according to the changes of the elderly user environment, develop the library collection according to the diversified information needs by older users, and allocate personnel who could offer a service to older people.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.2
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• pp.59-76
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• 2014

The purpose of this study is to recommend on the public library service for older adults through the analysis of the perceptions of older adults and librarians. To achieve the study purpose, interview method was employed. The interview questions are composed based on the ALA guidelines. According to the study results, the following ten factors were recommended by older adults: 1) various customized life long learning programs for older adults, 2) highly qualified staff for the public library life long learning programs and regular evaluation for the staff, 3) provision of various and new information resources, 4) promotion of public library services and programs, 5) public library staff's kindness and professionalism, 6) regular reeducation of the public library staff, 7) library user education, 8) customized resources, facilities, and equipments for older adults, 9) provision of the library space, and 10) customized library services for older adults. In addition, the following four factors were mentioned by librarians: 1) customized services and programs for older adults, 2) customized collection, facilities, and equipments, 3) adequate budget for public library service for older adults, 4) professionals for the public library service for older adults. The followings were recommended by both the older adults and librarians: 1) Customized library services, programs, collection, equipments, facilities for older adults, 2) Professionals for the public library service for older adults and Regular reeducation for them.

• Journal of Korean Library and Information Science Society
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• v.33 no.4
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• pp.101-123
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• 2002

UN has decided to observe the year 1999 as the International Year of Older Persons (IYOP). Since that year, older persons should have equal access to information in order to function effectively in an information society for all. Public library should be a important access point for older persons, and above all, be a leading ole to bridge digital devide in the regional community. There are, however, few policies or guidelines for public library services to older persons in Korea. This is a time fur developing these ones at the national level. In this study, the draft for public library services to older persons is suggested.

• Journal of the Korean Society for information Management
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• v.38 no.3
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• pp.199-214
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• 2021

This study was conducted with the aim of identifying the current state and improvements of the public library services for older adult in Korea. According to the online survey of public libraries in urban areas across the country, a total of 172 libraries responded. Research shows that public libraries generally recognize the importance of elderly users, but there are limitations in active efforts. The priority area for library collection and space/facilities was to be strengthened by the expansion of large type and voice books/periodical books, as well as the need to ask librarians for help to find books in high bookshelves. In the case of library services/programs, the areas that need to be strengthened first were analyzed as social participation programs and humanities programs. The librarians in charge of information services expressed their opinions that more specialized services and programs should be planned and subdivided for the elderly generation in order to provide older adults' services unique to other older adults' service institutions.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.3
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• pp.155-170
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• 2021

This study attempted to find ways to recognize public libraries as social institutions with spatial functions to integrate generations for older adults in the face of Korea's entry into a super-aged society. In particular, the goal of this study is to find out the implications and strategies for the design of libraries and facilities for older adults. And to this end, major guidelines related to senior citizens' service spaces and facilities were analyzed to derive implications for senior citizens' services. In addition, an in-depth interview survey was conducted on elderly users with experience in using library services to identify the priorities of creating spaces and facilities for the elderly. As a result, "Open elderly service space" and "Integrated elderly service space" were proposed as a way to organize the elderly service space in public libraries.

• Journal of Korean Library and Information Science Society
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• v.34 no.3
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• pp.111-124
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• 2003

The number of elderly people is increasing rapidly in Korea. A large part of their information seeking behaviors are changed form a few conventional types of media such as letters to computers and Internet. Their use of computers and Internet, however, was difficult due to various problems including the interface especially. This work has examined and analysed the basic elements and components of interface design for the elderly people into the previous papers. The result of the study would be applied to the public libraries for the elderly and the interface design within the institution.

• Proceedings of the Korean Society for Information Management Conference
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• 2015.08a
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• pp.93-98
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• 2015

대구지역 도서관에서 발간한 "도서관보(圖書館報)"를 활용하여 대구 소재 17개 시립 및 구립 공공도서관을 선정했다. 이들 도서관에서 노인 이용자를 위해 제공하고 있는 서비스 현황을 조사하여 분석하였다. 연구 대상서비스 분야는 시설, 자료이용 보조기구, 대활자본 자료, 2009년부터 2014년까지 6년간 시행한 평생교육강좌 프로그램 등 4가지이다. 이에 대한 현황을 살피고, 앞으로 꾸준히 증가할 것으로 예상되는 노인 이용자 수요에 대비하여 도서관이 보강해야 할 취약점에 대해 분석하였다.

• Journal of the Korean Society for information Management
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• v.19 no.4
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• pp.185-208
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• 2002

Information service for the aged is a new challenge for public libraries in Korea. To develop an internet-based information service at public library perspectives, information sources, information need, and information seeking and using behavior are investigated. Interview survey is performed to 1060 adults aged 60 and over. Finding revealed that the respondents led to few channels to information except for mass media and informal oral communication. It ascertain ways in which 23% of the respondents currently use internet, and identify barriers of nonusers. The information need of the elderly are diverse, but health/medicine, news, hobbies, religion, leisure/travel are most identified need in descending order. Based on data analysis and previous research results, a cooperative service model consisting of information contents, online reference, interface design, and education is developed. Finally problems and suggestions for future improvement are discussed.

• Journal of Korean Library and Information Science Society
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• v.43 no.2
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• pp.53-75
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• 2012

In recent years, many studies on the public library services for individual vulnerable groups have been performed in Korea. From the standpoint of public libraries with limited human and physical resources, however, all proposed alternatives are difficult to accommodate due to overload and in an integrated perspective, the several alternatives have a logical contradiction and possibility of realistic conflicts. Focusing on these facts, this study proposed an integrated direction and strategic plan to strengthen knowledge and information services of public libraries for five vulnerable classes, ie., the disabled persons, multi-cultural families, the elderly, rural residents, basic living subsidies.

• Proceedings of the Korean Society for Information Management Conference
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• 2017.08a
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• pp.59-64
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• 2017

본 연구는 공공도서관의 지식정보취약계층 서비스 이용에 미치는 영향요인을 분석한 것이다. 연구대상은 서울, 인천 경기지역의 공공도서관 382곳이며, 자료는 국가도서관통계시스템을 통해 2016년도 통계자료를 수집하였다. 분석결과, 지식정보취약계층 서비스 이용은 총 15개의 변수 중 9개가 유의하지 않았으며, 지식취약계층관련 예산, 사서 수, 문화프로그램 실시횟수, 자원봉사자 수, 자료구입비 예산, 노인 및 장애인 열람석 수의 총 6개 변수가 종속변수인 지식정보취약계층서비스 이용자 수에 영향을 미치는 것으로 나타났다. 회귀모형의 전체적인 설명력은 43.2%이며, 자료구입비 예산은 유일하게 부(-)의 영향을 미치고 있다. 이를 제외한 5개의 변수는 종속변수와 정(+)의 관계가 있고, 특히, 지식취약계층관련 예산이 가장 큰 영향을 미치는 것으로 분석되었다. 본 연구 결과는 추후 공공도서관에서 지식정보취약계층 서비스 활성화를 위한 방안을 수립할 때 기초자료로 활용될 수 있을 것이다.