• Journal of Korean Library and Information Science Society
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• v.53 no.3
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• pp.215-240
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• 2022

The purpose of this study is to examine the perception of librarians on the role of public libraries related to disasters. For this purpose, the study conducted an online survey for librarian. The survey is composed of 34 questions, including the questions asking librarians' perceptions about the roles of public libraries related to the disasters derived from literature review. The research results are as follows; First, although librarians were not well aware of the roles of public libraries related to disasters, they generally supported the necessity of the role and evaluated the benefits of the role highly. Second, librarians recognized the necessity of the role of the library in the following order of importance; psycho-emotional support for citizens who have experienced disasters; cooperation with disaster support agencies; disaster shelter; disaster information service; archiving disaster experiences of residents; outreach services; community support. Third, librarians recognized that psycho-emotional support services for residents suffering from disasters were the most necessary and beneficial to residents. Fourth, librarians' perceptions of disaster-related library roles changed based on their position and the type of library they belong to. On the basis of these results, the research discussed and suggested what roles each public library should play and what services it should plan, and how it should be implemented during the disaster.

• Journal of Korean Library and Information Science Society
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• v.40 no.2
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• pp.491-514
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• 2009

The supply of public libraries in Korea has been rapidly improving because of the recent increase for cultural demands and revitalization of the local culture. This paper aims to analyze the efficiency about 565 public libraries using Clustering DEA/AHP(CDA) model. This model is employed the efficiency analysis in order to incorporate project irreversibility and division due to the limit of resources spending. The results shows that the public libraries are divided into three groups which are large size libraries(Group 1), middle size libraries(Group 2) and small size libraries(Group 3). Their average efficiency was found as 0.89, 0.72 and 0.60 each.

• Journal of Korean Library and Information Science Society
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• v.43 no.1
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• pp.173-200
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• 2012

The purpose of this study is to derive implications of the management evaluation results for the Korean 699 public libraries during the year of 2010. The 'collection management' area(65.8%) and 'strategic management plan' area(60.8%) showed high performance rates compared to the average rates of the entire areas(56.6%). On the other hand, the 'cooperation with other libraries' area(41.8%) and 'cooperation with other communities' area(48.5%) showed relatively low performance rates compared to the average rates of the other areas. This study shows that in order to enhance public library services in the future in Korea, cooperation with other libraries and communities are indispensable. This study also recommends that the annual "Korean Public Libraries' Management Evaluation" project be focused on connecting to the national library policy and try to present alternatives based on the results of the annual project.

• Journal of the Korean Society for information Management
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• v.32 no.4
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• pp.167-203
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• 2015

This study tends to apprehend how much public library contributes to a role of upbuilder of digital integrated local society through a survey. For this, I performed the survey on 935 organization of public library in the whole country registered in national library statistical system. As a result, firstly, it's apprehended that equipment infra, Internet infra, etc like computer, laptop, scanner, tablet PC, etc are in relatively high level. Secondly, service or resource like electronic book, digital and virtual reference service, library service mobile App, etc that users can use are in relatively high level but software supporting cooperation and group task, fusibility of participating space, etc are shown very low level. Thirdly, the rate of literacy training relating to technology were only 22.4%, education subject focused on resource searching subject and somewhat future-oriented technical education like directions of video conference technique, cloud computing application education, etc wasn't conducted. Finally, we should consider expansion of providing technology and equipment and provision of future-oriented service and education according to a flow of the time that needs to seek change in various roles of library as enjoying culture space or creative space.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.3
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• pp.215-245
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• 2019

The purpose of this study is to derive evaluation elements on teen space in public libraries in Korea and to study current status and implications for teen space in public libraries. To this end, six items of space evaluation factors; Convenience, Accessibility, Safety, Diversity, Comfort and Emotionality - were derived based on the teen space guidelines by the Young Adult Library Service Association and previous studies. The research also conducted a case study on teen spaces of five public libraries in Seoul. As a result, teen space in libraries requires use guidance and convenience facilities, access to information resources, maintenance of user guidelines, various spaces for teens, pleasant library environment and learning motivation promotion, and provision space to support all necessary resources of teens.

• Journal of the Korean Society for information Management
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• v.34 no.2
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• pp.27-45
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• 2017

We investigated the user behavior of the theme display provided by the public libraries as an active information service. Specifically, we wanted to study the library patrons' library use behavior and perception. There were in-depth interviews with seven librarians and eight patrons to develop a set of research questions and the questionnaire. We conducted the survey with 232 patrons then the statistical analysis. The analysis result revealed that the theme display helped the patrons' wider use of the library resources and also positively affected patrons' perception on the librarians as well as the evaluation of the library services. Based on the findings, we recommended the active incorporation of the theme display within the limitation of the libraries' facility and patrons' interests.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.13 no.2
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• pp.169-182
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• 2002

This paper looks at several areas in which American public libraries are beginning to transform themselves. These include : (1)their mission and roles in the community；(2)the provision of Internet access；(3)remote user access；(4) customer-driven services； and (5) the changing roles and functions of librarians. It also examines some of the other controversial issues that are confronting public libraries as they implement technological change.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.2
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• pp.271-287
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• 2016

This study intends to review the quality factors of library service for the disabled using user-centered approach. For the empirical review of quality factors, Nine quality factors were drawn after analyzing the current library service quality factors and the standards of library service for the disabled. Using these factors, The survey for identifying importance of factors and the qualitative evaluation of service cases were performed in this study. As a result of this survey, the most critical but relatively weak quality factors were facility, collection and staff factors. And the qualitative evaluation results of service cases indicated that the reading culture program and the information service factors were critical.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.4
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• pp.287-305
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• 2006

Many public libraries in Korea have a library service charter setting out the standard of service users can expect. It will help drive and sustain a process of continuous improvement in library service quality and help poster good relations with users, most of whom will appreciate library efforts to take account of their views. In this background. the purposes of the study are (1) to study a theoretical review of the library service charter, (2) to explore an analytical evaluation of charter's contents. through a library service charter of 'B' public library in located Gyeonggido. Analytical results generally. 'B' Public library's charter fulfills the charter's principles and criteria, but service practice standards are insufficient for appropriateness and realization.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.13 no.2
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• pp.29-43
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• 2002

"Customer satisfaction"has been investigated in all the fields of public administrative offices including public libraries by the Seoul Metropolitan Government. This study analyzed on the results of the survey which was implemented by the Government and raised several problems. These are 1) emphasizing physical environmental matters such as facilities and equipments in the questionnaire 2) doing sampling errors such as selection of the large portion of study room users and avoidance of adult users 3) finding halo effects in responses.responses.