• 가정간호학회지
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• 제26권3호
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• pp.300-308
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• 2019

Purpose: This study is a descriptive research study to identify the relationship between the experience of verbal abuse, compassion fatigue, and work engagement among nurses in the emergency unit. Methods: Study subjects were 107 nurses working in a university hospital in Gyeonggi-Do. The instruments used were a verbal abuse checklist, a subscale of the Professional Quality of Life Scale used to measure compassion fatigue, and the Utrecht Work Engagement Scale. The data were analyzed using the IBM SPSS version 22.0 program for independent t-test, one-way ANOVA, and Pearson's correlation coefficients. Results: Emergency nurses experienced more verbal abuse and compassion fatigue than nurses in other departments, and the level of work engagement was low. There was a positive correlation between experience of verbal abuse and compassion fatigue and a negative correlation between both of these variables and work engagement. Particularly, verbal abuse appeared in the order of nurses, patients & caregivers, and doctors. This means there were serious problems with communication with nurses. Conclusion: In order to reduce verbal abuse, it is necessary to establish a communication culture of mutual respect between nurses, medical staff, patients & caregivers. Moreover, a compassion fatigue management program is needed to reduce emotional fatigue.

• 한국직업건강간호학회지
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• 제26권2호
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• pp.65-73
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• 2017

Purpose: The purpose of this study was to identify the effects of emotional labor, compassion fatigue and occupational stress on the somatization of nurses in hemodialysis units. Methods: The sample consisted of 139 nurses in hemodialysis units from a tertiary hospital, a general hospital, a dialysis clinic, and a care hospital in G province. Data were analyzed using frequencies, percentages, means and standard deviations, t-test, ANOVA, Duncan test, Pearson's correlation and hierarchical multiple regression. Results: There were significant correlations of the experience of emotional labor, compassion fatigue and occupational stress with the somatization of nurses in hemodialysis units. Factors influencing somatization intention were 'emotional labor' (${\beta}=.37$, p<.001), which explained 28% of the variance (F=10.00, p<.001). Conclusion: The results of this study indicate that the factor influencing the somatization of nurses in hemodialysis units was emotional labor. Therefore, strategies to decrease emotional labor of nurses in hemodialysis units are required.

• 한국직업건강간호학회지
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• 제23권2호
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• pp.80-88
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• 2014

Purpose: The purpose of this study is to verify the factors that determines burnout of nurses in emergency department. Methods: The survey was given to 170 ED nurses which are located in Busan from July 1st to August 31st of 2012. The results were analyzed by descriptive statistics, t-test, ANOVA, pearson correlation coefficients and stepwise multiple regression using SAS 9.2 program. Results: There were statistically significant differences in burnout depending on gender, position, workplace satisfaction, job satisfaction. Significant positive correlation between compassion fatigue and burnout was found. Also significant negative correlation was found between self-esteem, compassion satisfaction and burnout. Factors influencing burnout were self-esteem, compassion satisfaction and compassion fatigue with $R^2$ value 58.0%. Conclusion: Considering these results, it seems that great efforts will be needed for reducing burnout by mitigating the emergency nurses' compassion fatigue and introducing programs to increase the self-esteem and compassion satisfaction.

• 근관절건강학회지
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• 제27권1호
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• pp.41-49
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• 2020

Purpose: This study was a descriptive correlation research to identify the relationships between nursing performance, compassion fatigue, and job stress in emergency room nurses and to provide basic data on reducing job stress in emergency room nurses. Methods: For the research, this study collected data from August 4 to September 26 with 133 nurses who worked at emergency rooms at 3 general hospitals in Gyeonggi-do with 500 beds, and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient with the SPSS 21.0 program. Results: Correlation analysis between nursing performance, compassion fatigue, and job stress demonstrated that the job stress had a significant positive correlation with compassion fatigue and nursing performance. On the other hand, there was no statistically significant correlation between compassion fatigue and nursing performance. Conclusion: The study results showed that the emergency room nurse experienced job stress due to intensive compassion fatigue and nursing performance. Thus, it is necessary to develop intervention programs to reduce job stress in emergency room nurses by alleviating compassion stress and having moderate level of nursing performance.

• 한국직업건강간호학회지
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• 제32권1호
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• pp.30-38
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• 2023

Purpose: This study aimed to investigate the effect of positive psychological capital, empathy ability, and stress coping style on psychiatric ward nurses' compassion fatigue. Methods: Data were collected using structured questionnaires for 140 psychiatric ward nurses. The data were analyzed using t-test, one-way ANOVA, and hierarchical regression. Results: The variable predictors of compassion fatigue were as follows: positive psychological capital (β=-.35, p<.001), empathy ability (β=.32, p<.001), and passive coping (β=.25, p=.004). These factors explained 27% of compassion fatigue, and psychological capital was found to have the greatest influence among these variables. Conclusion: Positive psychological capital, empathy ability, and passive coping are important factors influencing nurses' compassion fatigue in psychiatric wards. It is necessary to develop interventions and appropriate coping styles that strengthen positive psychological capital to prevent and reduce nurses' compassion fatigue in psychiatric wards. In addition, it is necessary to identify the required level of empathy ability to maintain a therapeutic relationship.

• 한국직업건강간호학회지
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• 제25권1호
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• pp.19-28
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• 2016

Purpose: This study was a descriptive research to identify the effects of communication skills, compassion satisfaction, compassion fatigue on burnout among staff of long term care insurance for the elderly in National Health Insurance Services in Korea. Methods: A descriptive cross-sectional design was used. The participants were 191 staffs of long-term care insurance in National Health Insurance Services. Data were collected via mail from the 24 branch offices which were randomly selected among the total of 226 centers of National Health Insurance Corporation. Stamm's professional quality of life (ProQOL) and Communication Skills Test tool were included in questionnaire to detect. SPSS/WIN 20.0 was used to conduct the descriptive statistics, t-test, ANOVA, correlation analysis, and multiple regression. Results: Compassion fatigue had a significant positive effect on burnout, while Compassion satisfaction had a negative effect on burnout. The explained variance for burnout was 69% and compassion fatigue was the most significant factor in burnout among staff of long term care insurance services. Conclusion: The results indicate that the factors influencing staffs' burnout are compassion fatigue, compassion satisfaction, and education level. Therefore, strategies to decrease compassion fatigue and improve compassion satisfaction are needed to decrease burnout for staffs of long-term care insurance in National Health Insurance Services.

• 임상간호연구
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• 제24권2호
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• pp.188-196
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• 2018

Purpose: The purpose of this study was to compare the differences in compassion fatigue, compassion satisfaction and burnout between nurses working at comprehensive nursing care unit and general ward. Methods: The subjects were 35 nurses in general ward and 42 nurses in the Comprehensive Nursing Care unit in one hospital. Measurement instrument included the Stamm's professional quality of life (ProQOL) version 5-Korean. Descriptive statistics, t-test, paired t-test, ANCOVA, and Pearson correlation were used to analyze the data. Results: Nurses working at the Comprehensive nursing care unit demonstrated significantly lower compassion fatigue (F=17.00, p<.001), higher compassion satisfaction (F=14.39, p<.001), and lower levels of burnout (F=40.07, p<.001) than control group. Conclusion: Compassion fatigue and burnout were lower and compassion satisfaction was higher among nurses working at comprehensive nursing unit than general ward. In order to improve quality of the comprehensive nursing care services, there is a need to be concerned with the nurse's compassion fatigue, compassion satisfaction, and burnout.

• 한국산학기술학회논문지
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• 제17권11호
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• pp.491-506
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• 2016

본 연구는 응급실 간호사의 감정노동이 전문직 삶의 질에 미치는 영향을 확인하고 이들 간의 관계에서 감정부조화의 매개효과를 규명하기 위한 서술적 조사연구이다. 연구대상은 경남, 대구, 경북지역에 소재한 대학병원, 종합병원, 준종합병원 응급실에서 6개월 이상 근무하고 있는 일반간호사와 책임간호사, 수간호사 227명을 대상으로 하였고, 자료수집 기간은 2015년 12월 12일부터 2015년 12월 29일까지 실시하였다. 자료분석방법은 SPSS/WIN 21.0 프로그램을 이용하여 기술통계, t-test, ANOVA, Pearson correlation coefficient, three-step mediated regression analysis를 실시하였다. 대상자의 감정노동은 평균 7점 만점에 4.50점, 공감만족은 평균 50점 만점에 31.62점, 공감피로는 평균 50점 만점에 29.48점, 소진은 평균 50점 만점에 29.27점, 감정부조화는 평균 7점 만점에 5.02점으로 나타났다. 대상자의 감정노동은 공감피로와 소진의 유의한 영향요인이었고, 설명력은 각각 12%와 29%였다. 감정부조화는 감정노동과 공감피로의 관계에서 부분 매개효과, 감정노동과 소진의 관계에서 완전 매개효과를 보였다. 이상의 연구결과를 종합하여 볼 때, 간호사의 전문직 삶의 질을 향상시키기 위해서는 감정노동과 감정부조화를 최소화할 수 있는 전략이 필요함을 알 수 있었다.

• 한국산학기술학회논문지
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• 제19권11호
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• pp.672-681
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• 2018

본 연구의 목적은 한국어판 전문직 삶의 질 측정도구 - 간편형 (Korean version of Professional Quality of Life Scale - Short Form, 이하 ProQOL-K-SF)의 타당도와 신뢰도를 검증하기 위한 것이다. 건강보험 공단에서 노인장기요양 업무를 수행하는 191명의 장기요양요원에게 자료를 수집하였으며, SPSS/WIN 21.0을 활용하여 탐색적 요인 분석을 통한 타당도 검증과 내적 일관성 검사를 통한 신뢰도 검증을 실시하였다. 요인분석 결과 한국어판 전문직 삶의 질 측정도구-간편형(ProQOL-K-SF)는 총 13문항, 공감 만족과 공감 피로 두 가지 요인구조로 확정되었으며, 13문항의 타당도가 검증되었다. 공감피로의 요인 적재량 값은 .70~.86 이었고 공감만족의 요인적재량 값은 .71~.82 이었으며, 총 분산은 60% 이상으로 타당도가 확인되었다. 전체 도구와 두 개의 하부요인의 신뢰도는 .76~.90이었다. 또한 30문항의 한국어판 전문직 삶의 질 측정도구 원도구와의 상관관계 분석에서 공감 피로가 .93, 공감 만족이 .95의 높은 양의 상관관계를 나타내었다. 연구 결과 장기요양인력을 대상으로 한 ProQOL-K-SF는 적절한 타당도와 신뢰도를 지닌 전문직 삶의 질을 평가하기 적합한 도구로 확인되었다.

• 대한간호학회지
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• 제44권3호
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• pp.259-269
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• 2014

Purpose: The purpose of this study was to construct and test a structural equation modeling on burnout of clinical nurses based on CS-CF model. Methods: A survey using a structured questionnaire was conducted with 557 clinical nurses. Data were analyzed using structural equation modeling. Results: The modified hypothetical model yielded the following ${\chi}^2=289.70$, p<.001, RMSEA=.09, GFI=.93, TLI=.91, CFI=.94, PCFI=.65, AIC=363.21, SRMR=.05 or less and showed good fit indices. Nursing work environment, patient safety culture and resilience showed indirect effects on burnout while compassion fatigue and compassion satisfaction had direct effects. Conclusion: Results of this study suggest that compassion fatigue must be decreased and compassion satisfaction has to be increased, while burnout is lowered by enhancing the clinical nursing work environment, patient safety culture and resilience. In addition, more variables and longitudinal studies are necessary to validate the clear cause-and-effect relationship between the relevant variables.