Browse > Article
http://dx.doi.org/10.22650/JKCNR.2018.24.2.188

A Study about Compassion Fatigue, Compassion Satisfaction and Burnout in Comprehensive Nursing Care and General Ward Nurses  

Lee, Young Mi (Department of Nursing, Seoul National Univerisity Bundang Hospital)
Lee, Hyun Hee (Department of Nursing, Seoul National Univerisity Bundang Hospital)
Jung, Jin Hee (Department of Nursing, Seoul National Univerisity Bundang Hospital)
Yang, Jin Kee (Department of Nursing, Seoul National Univerisity Bundang Hospital)
Lee, Ji Eun (Department of Nursing, Seoul National Univerisity Bundang Hospital)
Kim, Sun Kyung (Department of Nursing, Seoul National Univerisity Bundang Hospital)
Publication Information
Abstract
Purpose: The purpose of this study was to compare the differences in compassion fatigue, compassion satisfaction and burnout between nurses working at comprehensive nursing care unit and general ward. Methods: The subjects were 35 nurses in general ward and 42 nurses in the Comprehensive Nursing Care unit in one hospital. Measurement instrument included the Stamm's professional quality of life (ProQOL) version 5-Korean. Descriptive statistics, t-test, paired t-test, ANCOVA, and Pearson correlation were used to analyze the data. Results: Nurses working at the Comprehensive nursing care unit demonstrated significantly lower compassion fatigue (F=17.00, p<.001), higher compassion satisfaction (F=14.39, p<.001), and lower levels of burnout (F=40.07, p<.001) than control group. Conclusion: Compassion fatigue and burnout were lower and compassion satisfaction was higher among nurses working at comprehensive nursing unit than general ward. In order to improve quality of the comprehensive nursing care services, there is a need to be concerned with the nurse's compassion fatigue, compassion satisfaction, and burnout.
Keywords
Compassion Fatigue; Compassion Satisfaction; Burnout; Comprehensive Nursing Care;
Citations & Related Records
Times Cited By KSCI : 9  (Citation Analysis)
연도 인용수 순위
1 Division of Health Insurance Policy, Ministry of Health and Welfare. Press releases: Ministry of Health and Welfare-National Health Insurance Service held "Hospital director policy meeting" by region. Sejeong: Ministry of Health and Welfare. 2015 March 17.
2 Kim JK. Job satisfaction and patient satisfaction related to nurse staffing. Journal of Korean Academy of Nursing Administration. 2007;13(1):98-108.
3 Yeun YR. Effects of comprehensive nursing service on the nursing performance, job satisfaction and customer orientation among nurses. Journal of the Korea Academia-Industrial cooperation Society. 2015;16(1):317-323. https://doi.org/10.5762/KAIS.2015.16.1.317   DOI
4 Ko YK, Kim BJ. An analysis of nurse staffing level and nursing performance in the general unit. Journal of Korean Academy of Nursing Administration. 2008;14(4):413-420.
5 Lee JM. Comparative study about the clinical nurse’s job stress and turnover intention between a nursing care system wards and a general wards. Journal of Social Science. 2016;33 (1):1-48.
6 Lee MK, Jung DY. A study of nursing tasks, nurses' job stress and job satisfaction in hospitals with no guardians. Journal of Korean Academy of Nursing Administration. 2015;21(3): 287-296. https://doi.org/10.11111/jkana.2015.21.3.287   DOI
7 Yoon GS, Kim SY. Influences of job stress and burnout on turnover intention of nurses. Journal of Korean Academy of Nursing Administration. 2010;16(4):507-516.   DOI
8 Lee MO. A study of coping strategies, job satisfaction, and turnover intention between general ward nurses and special ward nurses [master's thesis]. Incheon: Gachon University of Medicine and Science; 2006. p. 1-91.
9 Figley CR. Compassion fatigue as secondary traumatic stress disorder: an overview. In: Figley CR, editor. Compassion fatigue: Coping with secondary traumatic stress disorder in those who treat the traumatized. Philadelphia, PA: Brunner/ Mazel; 1995. p. 1-20.
10 Cho HJ, Jung MS. Research trends on compassion fatigue in Korea nurses. Journal of Muscle and Joint Health. 2014;21(3): 255-264. https://doi.org/10.5953/JMJH.2014.21.3.255   DOI
11 Lee HJ, Min HS. The influential factors on compassion fatigue in hospital nurses. Journal of Muscle and Joint Health. 2014; 21(3):236-245. https://doi.org/10.5953/JMJH.2014.21.3.236   DOI
12 Kim J, Lee TW. The influence of nursing practice environment, compassion fatigue and compassion satisfaction on burnout among clinical nurses. Journal of Korean Clinical Nursing Research. 2016;22(2):109-117.   DOI
13 Park KO, Yu M, Kim JK. Experience of nurses participating in comprehensive nursing care. Journal of Korean Academy of Nursing Administration. 2017;23(1):76-89. https://doi.org/10.11111/jkana.2017.23.1.76   DOI
14 Lee E, Chang SS. Factors influencing depression of nurses among comprehensive nursing care service ward. Korean Journal of Occupational Health Nursing. 2016;25(4):340-351. https://doi.org/10.5807/kjohn.2016.25.4.340.   DOI
15 Kim HJ, Yom YH. Structural equation modeling on burnout in clinical nurses based on CS-CF model. Journal of Korean Academy of Nursing. 2014;44(3):259-269. https://doi.org/10.4040/jkan.2014.44.3.259   DOI
16 Stamm BH. The concise ProQOL Manual. 2nd ed. Pocatello, ID: ProQOL.org; 2010.
17 Burtson PL, Stichler JF. Nursing work environment and nurse caring: Relationship among motivational factors. Journal of Advanced Nursing. 2010;66(8):1819-1831. https://doi.org/10.1111/j.1365-2648.2010.05336.x   DOI
18 Wu S, Singh-Carlson S, Odell A, Reynolds G, Su Y. Compassion fatigue, burnout, and compassion satisfaction among oncology nurses in the United States and Canada. Oncology Nursing Forum. 2016;43(4):E161-E169. https://doi.org/10.1188/16.onf.e161-e169   DOI
19 June KJ, Byun SW. Nurse's burnout research throughout the past 10 years in Korea. Journal of Korean Academy of Nursing Administration. 2009;15(3):305-313.
20 Oh YJ, Choi YH. Effects of emotional labor, job stress and burnout on somatization in nurses: In convergence era. Journal of Digital Convergence. 2015;13(10):415-424. https://doi.org/10.14400/JDC.2015.13.10.415   DOI
21 Park JS. The relationship of national university hospital inpatient's perceived quality, satisfaction, and customer loyalty. Korean Journal of Hospital Management. 2004;9(4):45-69.
22 Jung Y. Compare patient right and consumer right in medical field. Health Policy and Management. 2017;27(1):3-17.   DOI
23 Han WJ. Trends and current issues in health services quality improvement: Case of the United States. Journal of Korean Society of Quality Assurance in Health Care. 2008;14(2):101-114.
24 Park B. Changes in healthcare environment and hospital management insight. Korean Journal of Hospital Management. 2017;22(1):61-66.
25 Lee MA. A study of nursing services quality, general satisfaction of medical services, and revisiting intent of hospital. Journal of Korean Academy of Nursing Administration. 2007;13(3):362-372.
26 Lee MA, Gong SW, Cho SJ. Relationship among nursing service quality, medical service satisfaction, and hospital revisit intent. Journal of Korean Academy of Nursing Administration. 2012; 18(1):96-105.   DOI
27 Rho EK, Oh SH. The relationships between patient's perceived quality of healthcare service and intention to re-visit. Journal of Korean Academy of Nursing Administration. 2008; 14(2):176-181.
28 Han MY, Lee MS, Bae JY, Kim YS. Effects of nursing practice environment, compassion fatigue and compassion satisfaction on burnout in clinical nurses. Journal of Korean Academy of Nursing Administration. 2015;21(2):193-202. https://doi.org/10.11111/jkana.2015.21.2.193   DOI
29 National Health Insurance Service. Integrated nursing care guidelines. Wonju: National Health Insurance Service; 2016.
30 Lee JM, Yom YH. Effects of work stress, compassion fatigue, and compassion satisfaction on burnout in clinical nurses. Journal of Korean Academy of Nursing Administration. 2013;19(5):689-697. https://doi.org/10.11111/jkana.2013.19.5.689   DOI