• Title/Summary/Keyword: 골프장 선택속성

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The Study on Effects of Screen Golfers' Lifestyle on Choice Attribute, Customer Satisfaction and Repurchasing Behavior (스크린골프장 이용고객의 라이프스타일이 선택속성과 고객만족 및 재구매행동에 미치는 영향)

  • Lee, tae-yong;Kim, soo-Jin;Choo, na-young
    • Proceedings of the Korea Contents Association Conference
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    • 2011.05a
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    • pp.245-246
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    • 2011
  • 본 연구의 목적은 스크린골프장 이용고객의 라이프스타일이 선택속성과 고객만족 및 재구매행동과의 인과관계를 규명하고자 하는 것이다. 본 연구의 연구대상은 2010년 3월 1일부터 2010년4월 30일까지 약 2개월간 부산 경남지역에 소재하고 있는 스크린골프장 10곳의 이용고객을 모집단으로 선정하였으며, 한 곳당 40부씩 총 400부를 직접 업체를 방문하여 배포하고 최종 332명을 표집하였으며, 표본 추출방법은 편의표본추출법을 사용하였고 설문에 대한 응답은 자기평가기입법을 채택하였다. 이들 설문지 중 신뢰성이 떨어진다고 판단되는 42명의 설문지를 제외하고 총 290명을 유효 표본으로 선정하여 본 연구의 자료로 이용하였다. 본 연구에서는 SPSS Window 12.0 통계 패키지를 이용하여 요인분석과 신뢰도분석, 빈도 분석, 회귀분석을 실시하였다. 연구결과를 보면 다음과 같다. 첫째, 스크린골프장 이용고객의 라이프스타일이 선택속성에 유의한 영향을 미치는 것으로 나타났다. 둘째, 스크린골프장 이용고객의 선택속성은 고객만족에 유의한 영향을 미치는 것으로 나타났다. 셋째, 스크린골프장 이용고객의 선택속성은 재구매행동에 유의한 영향을 미치는 것으로 나타났다.

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The Effect of Golf Tourism Motivation on Golf Coures Selecting, Satisfaction and Behavioral Intentions -Focus on Korean Golf Tourist of a Visit Golf Course in China- (골프관광 동기가 골프장 선택, 만족 및 행동의도에 미치는 영향 -중국 소재 골프장 방문 한국인 관광객을 중심으로-)

  • Lee, Yk-Su
    • The Journal of the Korea Contents Association
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    • v.12 no.12
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    • pp.439-446
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    • 2012
  • This research the impacts of the golf tourism motivation to the golf course selecting character and satisfaction, behavioral intention. Questionnaire was studied by Korean tourists visited China Golf Course. The results of this study are as follows. First, golf tourism motive appeared with the fact that affects in the golf course selecting. Second, golf tourism motive appeared with the fact that affects in the satisfaction and behavioral intention. Through these results, first, we could suggest a new data for the development of the marketing strategy for the golf course selecting of golf tourist visit in China. Second, we can be improved was able to a marketing strategy as golf tourism motivation for satisfaction and behavioral intention.

Relationships of Screen Golfers'Lifestyle, Choice Attribute, Customer Satisfaction and Repurchasing Behavior (스크린골프장 이용고객의 라이프스타일, 선택속성, 고객만족 및 재구매행동 간의 관계)

  • Lee, Tae-Yong;Choo, Na-Young;Cho, Song-Hyun
    • The Journal of the Korea Contents Association
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    • v.11 no.11
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    • pp.472-481
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    • 2011
  • The study aims to figure relationships between screen golfers' lifestyle, choice attribute, customer satisfaction, and repurchasing behavior. Study respondents were users of 10 screen golf stores located in Busan and Gyeonnam from March 1, 2010 to April 30, 2010. A total of 290 effective samples were selected based on convenient sampling method and direct visits to stores. SPSS 12.0 was used to conduct factor, reliability, frequent and regression analyses, and the study reached the following conclusions. First, it has been found that screen golfers' lifestyle has a significant effect on choice attribute. Second, it has turn out that screen golfers' choice attribute has a significant effect on customer satisfaction. Third, it has been found that screen golfers' choice attribute has a significant effect on repurchasing behavior.

The Effect of the Selection Attribute of Golf Course on Customer Satisfaction and Customer Loyalty (골프장의 선택속성이 고객만족과 고객충성도에 미치는 영향)

  • Han, Yoon Sang;Kim, Yon Hyong
    • The Korean Journal of Applied Statistics
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    • v.27 no.2
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    • pp.197-209
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    • 2014
  • This paper analyzes the relationship of the selection attribute of golf course, the service quality, service value, customer loyalty and revisiting golf course, which is a customer loyalty and orally transmitted effect. The selection attribute of golf course such as convenience, cost, course condition and service has a significant effect on service quality, service value, customer satisfaction and customer loyalty. Service quality has a significant effect on service value, customer satisfaction and customer loyalty. It is estimated that customer satisfaction has a significant effect on customer loyalty.

A Study on the Golf Course Selection Attributes, Revisit and Recommendation Intention of Chinese Golfer by IPA (IPA기법을 이용한 중국인 골프장 이용객의 골프장 선택속성과 재방문 및 추천의도에 관한 연구)

  • Sang Lim;Sang-Woo Cho
    • Journal of the Korean Applied Science and Technology
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    • v.40 no.4
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    • pp.710-723
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    • 2023
  • The purpose of this study is to investigate the effect on the revisit intention and recommendation intention on the golf course selection attribute factors of Chinese golf course users using IPA. In order to carry out this study, a survey was conducted on 388 Chinese golfers, data processing and IPA analysis were conducted, and the following conclusions were obtained. First, the importance of the selection attribute was the highest in employee etiquette, and the price of restaurants and food and beverage was the highest in satisfaction. Second, as a result of the IPA matrix analysis, there were 8 selection attributes for continuous maintenance, 14 for concentration improvement, 5 for low priority, and 3 for excessive effort avoidance. Third, cost, accessibility, course facilities, auxiliary facilities, caddy expertise, and satisfaction with user management were found to affect both revisit and recommendation intentions. Since this study was limited to Chinese golfers, there may be differences in comparing the results with previous studies conducted in other countries on golf culture. Therefore, studies considering cultural diversity should be conducted in the future.