• Title/Summary/Keyword: 고객 개발

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A Monitoring and Evaluation on the Project for Utilization of Cultural Property - Focused on the Project "SaengSaeng Cultural Property" in 2016 - (문화재활용 사업 모니터링 및 평가 - 2016년 생생문화재사업을 중심으로 -)

  • Park, Dong-Seok
    • Journal of the Korean Institute of Traditional Landscape Architecture
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    • v.35 no.1
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    • pp.90-103
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    • 2017
  • This study carried out field evaluation by experts, monitoring by the public, and visitor satisfaction survey for 88 sites by using cultural property projects that received support from "SaengSaeng Cultural Property"in 2016. The result of the comprehensive evaluation was 'good', the part of planning, outcome, annual special index were 'good', field operation and performance were 'normal'. The field evaluation was rated as 'normal' by experts, monitoring by the public was 'good', and visitor satisfaction survey was also 'good'. The advantages of the project were as follows; increased enjoyment of local cultural assets, utilization of historical and cultural heritage as tourism, expansion of local participation and cooperation. On the other hand, the disadvantages were as follows; shortage of promotion to other local people, deterioration of program's quality, insufficient materials for explanation of cultural assets, insufficient program for staying. We suggested measures to develop the project as follows; developing paid contents in order to secure sustainability, connection with other programs, developing representative program and brand, improvement of environment to participate, strengthening of role for experienced local organization, utilization of local artists and volunteers, exchange between local organization, promoting by government organization, managing existing visitors, establishing of strategy for promotion, improvement of monitoring by the public, strengthening of reflection of visitor's opinions, consulting for each programs.

A Survey on the Engineer's Sense of Value (엔지니어의 가치관에 대한 실태 조사)

  • Rho, Tae-Cheon;Lee, So-Yee
    • Journal of Engineering Education Research
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    • v.12 no.3
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    • pp.21-30
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    • 2009
  • The purpose of this study is to survey on the engineer's sense of value. For this, we analyzed the ethic code of the engineer relation groups and executed the survey of consulting committee. The subjects of analysis were six associations related to engineer, and analysis of the ethics was done on the basis of 'four levels of engineer's ethics or sense of value'. The subjects of survey were 57 professions. The ethic code shows the most important engineer's sense of value is dignity maintenance, development of individual and social welfare as well as public service. The survey shows the most important sense of value when engineer make decisions at the present is practicality and economical efficiency. And it shows the most important sense of value when engineer make decisions in the future is practicality and economical efficiency.

Evaluation of The Physical Suitability of Chairs Using Conjoint Analysis (Conjoint Analysis를 이용한 의자의 물리적 적합도 평가)

  • 신미경;김진호;박수찬;최경주;윤지은
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 1999.11a
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    • pp.32-37
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    • 1999
  • 본 연구는 컨조인트 분석기법을 이용하여 의자의 물리적 적합도를 분석, 평가하여 사용자가 선호하는 최적의 의자를 제시하고자 하는데 목적이 있다. 컨조인트 분석기법은 Marketing 분야에서 주로 많이 쓰여온 분석 방법으로서 제품의 중요한 속성들을 찾아내어 다양한 종류의 제품들에 대한 고객의 선호도를 분석하는 방법이다. 이러한 컨조인트 분석기법은 제품개발과 평가의 측면에서 매우 큰 가능성이 있음에도 불구하고 마켓팅 이외의 분야에서는 거의 적용되자 않고 있는 실정이다. 따라서 본 연구에서는 의자의 물리적 적합성 연구에 이 컨조인트 분석을 이용하여 그 적용의 가능성을 알아보고자 하였다. 또한 이러한 적합성 연구에 컨조인트 분석기법이 타당한 분석기법인지 비교하기 위해 분산분석의 기법도 병행하여 실시하였다. 문헌 조사와 전문가 의견 수렴을 통하여 선행연구에서 추출된 의자의 물리적 적합도 요소인 안정성, 여유성, 적합성, 안락성등 4개의 적합도 요소를 채택하여 종속변수로 사용하였다. 또한 의자 자체의 설계 요소에 해당하는 휴먼인터페이스 요소(HIE)는 높이 조절 여부, 팔걸이 유무, Tilting 유무의 3가지 속성을 선택하여 독립변수로 사용하였다. 분석에 사용된 의자는 각 속성을 특징적으로 대표하는 8개의 의자들로서 구성하였고 63명의 피험자를 사용하여 실험하였다. 분석의 결과는 안정성에 가장 큰 영향을 주는 속성은 높이조절(HC)로서 남자와 여자 모두 높이조절 기능이 없을 때 안정성을 느낀다는 결과가 나왔다. 여유성에 영향을 주는 가장 큰 요인은 남자는 높이조절 기능이 있을 때, 여자는 팔걸이가 있을 때 여유성이 있다고 판단하였으며, 인체적합성에 영향을 주는 요인은 남자와 여자 모두 Tilting 기능이, 안락성에 영향을 주는 주요인은 남자는 Tilting 기능이 있을 매, 여자는 높이조절 기능이 있을 때인 것으로 나타났다.감, 강연성, 회복성, 수분특성, 밀도감이었으며, 요인들로 설명되는 누적분산값은 67.18%였다.주관적 평가의 결과와 객관적 평가 결과를 이용해 마직물의 태를 평가하는 산출식을 제시하였다. 태 평가치의 경우 16가지 특성치를 모두 넣는 방법과 stepwise 방법, 또 Kawabatark 사용한 순차적 군 회귀법의 세가지 방법의 회귀식 중 16가지 특성치를 모두 넣는 방법의 결정계수가 가장 높았다.tosterone농도는 107.7$\pm$12.0 pmol/l이었고, 남성의 타액내 농도는 274.2$\pm$22.1 pmol/l이었다. 이상의 결과로 보아 본 연구에서 정립된 EIA 방법은 RIA를 대신하여 소규모의 실험실에서도 활용할 수 있을 것으로 사려된다.또한 상실기 이후 배아에서 합성되며, 발생시기에 따라 그 영향이 다르고 팽창과 부화에 관여하는 것으로 사료된다. 더욱이, 조선의 ${\ulcorner}$구성교육${\lrcorner}$이 조선총독부의 관리하에서 실행되었다는 것을, 당시의 사범학교를 중심으로 한 교육조직을 기술한 문헌에 의해 규명시켰다.nd of letter design which represents -natural objects and was popular at the time of Yukjo Dynasty, and there are some documents of that period left both in Japan and Korea. "Hyojedo" in Korea is supposed to have been influenced by the letter design. Asite- is also considered to have been "Japanese Letter Jobcheso." Therefore, the purpose of

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A Study on the Presentation of Easy-Order Prototype in the Internet Shopping Mall using the Cyber Fitting Type's 3D Avatar (Cyber Fitting형 3D Avatar를 이용한 인터넷 쇼핑몰 Easy-Order Prototype 유형 제시를 위한 연구)

  • Choi, Sung-Won;Lim, Ji-Young
    • Archives of design research
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    • v.19 no.2 s.64
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    • pp.43-52
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    • 2006
  • The most important issue the online shopping mall for clothes is facing in the rapid growth of the online shopping mali is the high rate of the return of the goods alter purchase. The high rate of the return leads to the dissatisfaction md lack of trust from the consumers in the online shopping mall for clothes, which in turn leads to the bleak prospect for the online shopping mall for clothes as a result of the consumers' dissatisfaction. Although a type of online shopping mall using the cyber-fitting technology has emerged recently, it has succeeded only in provoking a visual interest, for it is also not satisfying the demand of the consumers by falling short in providing information. Thus, this research seeks for the resolutions of the problems related to the user-oriented online shopping. First of the resolutions is the development of a new prototype which the consumers can easily access; second is the visualization of the information using the 3D virtual-reality of he prototype through interface, which will help the consumers to make more accurate judgments. In other words, this study seeks to provide a type of prototype of an online shopping mall that meets the demand of the consumers using the 3D avatars, unlike the unilateral and conventional malls out there.

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The Effects of Technological Progress on Growth, Employment and Distribution (성장 ${\cdot}$ 고용 ${\cdot}$ 분배에 대한 기술진보의 파급효과)

  • Im, Yang-Taek
    • Proceedings of the Technology Innovation Conference
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    • 2005.02a
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    • pp.220-267
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    • 2005
  • 본 연구의 분석목표는 순요소증가형 CES 생산함수를 실증적으로 추정함으로써 한국 제조업부문의 기술변화의 유형을 규명하고 성장 ${\cdot}$ 고용 ${\cdot}$ 분배에 대한 기술진보의 파급효과를 분석하는 것이다. 이 분석결과를 토대로 하여, 본 연구는 성장 ${\cdot}$ 고용 ${\cdot}$ 분배를 동시적으로 추구할 수 있는 정책방향을 기술경제 패러다임의 시각에서 제시하였다. 본 연구의 실증적 분석결과는 다음과 같이 요약할 수 있다 : 한국 제조업부문의 기술변화의 유형은 Hicks형 비(非)중립적인 자본사용적(B(t)>0) 즉 노동절약적 기술진보인 것으로 추정되었다. 이 결과, 잠재적 고용수준은 감소될 수밖에 없었다. 또한, Hicks형 중립적 기술진보를 나타내는 총요소생산성 증가율(${\gamma}$)은 감소하였던 반면에, 비(非)중립적 기술진보를 나타내는 요소간 대체탄력도(${\sigma}$)와 자본집약도(${\delta}$)는 증가하였다. 이에 따라 노동(L)이 자본(K)으로 광범위하게 대체되었을 뿐만 아니라, 자본투입(K)이 노동투입(L)보다 상대적으로 더 빠르게 증가 (K/K > L/L 즉 k/k > 0)되었다. 이 결과, 소득분배구조가 악화 (S/S< 0)된 것으로 추정되었다. 그러므로, 오늘날 경제성장의 한계 봉착, 대량실업의 폭발, 계층간 갈등의 심화를 초래한 요인은, 성장 ${\cdot}$ 고용 ${\cdot}$ 분배를 동시적으로 추구하는 산업 ${\cdot}$ 기술경제정책을 일관성있게, 또한 과감히 추진하지 않았던 결과, 노동사용적 중소기업의 몰락, 노동의 생산효율성 증진을 위한 인적자본 투자의 미흡, 자본의 생산효율성 증진을 위한 자본절약적 기술진보의 저조, 총요소 생산성 증가의 부진, 만성적인 인플레이션에 의한 실질 임금수준의 하락 및 실물 자산가치의 상승 등이라고 말할 수 있다. 따라서 성장 ${\cdot}$ 고용 ${\cdot}$ 분배의 조화는 바로 노동효율 증가형 기순혁신이며, 이를 위한 인적자본에의 투자라고 말할 수 있다. 본 연구가 기술경제 패러다임(techno-economic paradigm)의 시각에서 제시하는 한국경제의 성장 ${\cdot}$ 고용 ${\cdot}$ 분배를 위한 정책방향은 다음과 같은 동태적발전과정으로 요약할 수 있다 : 기초과학연구능력 확충 ${\rightarrow}$ 소화 ${\cdot}$ 흡수 ${\cdot}$ 개량 ${\rightarrow}$ 토착화 능력의 배양 ${\rightarrow}$ 자체기술개발, 선진기술 도입, 산업간 및 산업내 기술확산, 국제기술협력 ${\rightarrow}$ 기술혁신의 촉진 ${\rightarrow}$ 총요소생산성과 기업경쟁력(자원 및 역량, 프로세스 경쟁력, 품질경쟁력, 시장경쟁력, 고객성과, 시장성과, 재무성과)의 제고 ${\rightarrow}$ 가격경쟁력(임금, 금리, 물류비용, 환율 등)과 비(非)가격경쟁력(디자인, 에프터서비스, 품질, 운송 등)의 제고 ${\rightarrow}$ 국가경쟁력의 제고 ${\rightarrow}$ 국제수지 흑자 ${\rightarrow}$ 성장 ${\rightarrow}$ 물가 및 고용 안정 ${\rightarrow}$ 분배 ${\rightarrow}$ 최대다수의 최대행복이다.

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The Representative Technology Field Analysis of Domestic Defense Companies in Communication-electronics based on Patent Information Data (특허 자료 정보 기반 국내 통신전자 방산업체 대표 기술 분야 분석)

  • Kim, Jang-Eun;Cho, Yu-Seup
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.4
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    • pp.446-458
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    • 2017
  • In order to make a decision about the acquisition of command control communication weapon systems considering the client's technology level requirements, the improvement of the domestic technology level and security of core technology, the person in charge can perform technology evaluation/analysis based on command control communication weapon system patent data. As a method of collecting such patent data, we can collect the patent data of government-designated (Defense Acquisition Program Act Article 35) companies (11 Major defense companies/9 General defense companies) through the Korea Intellectual Property Rights Information System (KIPRIS) of the Korean Intellectual Property Office (KIPO) In this way, we collected 1,526 patents and 134 International Patent Classification (IPC) types through the KIPRIS of the KIPO. Based on these data, we performed three types of analysis, General information analysis, Principal Components Analysis (PCA) and Network analysis, and extracted 27, 19 and 13 IPC types from them, respectively. Based on the above three analysis results, we confirmed 8 IPC types (F41A, F41G, G06F, G01S, H04B, H04L, H04M and H04W) as the key technologies and representative technology fields of domestic communication-electronics defense companies.

Design and Implementation of the Digital Photo Frame based on Ubiquitous (유비쿼터스 기반 전자액자의 설계 및 구현)

  • Lee, Joa-Hyoung;Park, Chong-Myung;Heo, Nan-Sook;Jo, Young-Tae;Kwon, Young-Wan;Han, Woo-Ram;Seon, Ju-Ho;Kim, Jong-Wook;Yoo, Jae-Wook;Lee, Kang-Hee;Jung, In-Bum
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.12 no.9
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    • pp.1703-1710
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    • 2008
  • As the performance of digital camera keeps going on, the digital camera becomes into wide use recently so that the number of digital images taken by digital camera is increased rapidly. Given the augmentation of digital images, the digital photo frame has appeared for storing and enjoying the digital image and receives attention as the price of digital frame becomes down. However, users with the existing digital frame only could display the digital images and stream media stored in local disk. In the paper, we design and implement a new digital photo frame baled on ubiquitous which could provide a more variety of service to the user. With the proposed digital photo frame, the user could obtain the environment information and the digital image from multimedia sensor network. The users also could enjoy the various stream media stored in the remote streaming server seamlessly. In addition, the user could update the digital image through the web site at anywhere.

A Development of Chatbot Q&A System to Answer Questions in Webpage - Focused on arts education matching services - (온라인 시스템 장애를 원활히 해결하기 위한 챗봇 Q&A시스템 개발 - 예술 교육 서비스를 중심으로 -)

  • Kim, Jae Min;Lee, Hye Moon;Kim, Myoung Young;Lee, Won Hyung;Yi, Dae Youmg
    • Journal of the Korean Society for Computer Game
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    • v.31 no.4
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    • pp.157-166
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    • 2018
  • Communication between customers and service providers is an important issue at sites where various businesses and transactions take place. In particular, the ability to solve problems quickly and accurately when a problem arises and when an inquiry is received is directly linked to trust in the site. In this paper, we propose a method of handling complaints and inquiries of site users by using chatbot technology on talent market platform site. First, we implemented chatbot that can communicate with the inquirers in real time, so that users can use the site usage and word search functions. For various errors and problems of the site which can not be defined by a few words or sentences, I have specified an error code and database it. Users of the site were able to contact chatbot with the error code that was output when an error occurred and get the corresponding response in real time. The chatbot implemented in this study provided a satisfactory experience because that was able to provide quick and accurate answers to users who experienced errors or inquiries when using the site. This will have a positive impact on the credibility and favorability of the site over the long term, and will help reduce manpower and time costs for error inquiries.

The Effect of Social Support of Chinese Hotel Employees on Psychological Well-Being - Focusing on 4, 5 Star Hotels in Shanghai - (중국 호텔 직원에 대한 사회적 지지가 심리적 안녕감에 미치는 영향 - 상하이 지역 4, 5 성급 호텔을 중심으로 -)

  • Jeong, Gap-Yeon
    • International Area Studies Review
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    • v.22 no.2
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    • pp.139-162
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    • 2018
  • Although the hotel industry in China has shown great growth both quantitatively and qualitatively, there is a lack of management of employees who represent hotels in direct contact with customers. Therefore, this study examined the social support of Chinese 4, 5 star hotel employees in Shanghai as supervisory support, coworker support, and family support, and examined whether the social support of employees improves resilience and affects their psychological well-being. In order to analyze this, we surveyed 322 employees of Shanghai 4, 5 star hotels in China. Empirical analysis showed that supervisory support and family support had a positive effect on their resilience, while coworker support did not. In addition, the resilience of hotel employees has a positive effect on their psychological well-being. This study aims to provide a better understanding of social support and resilience, and to provide effective management of human resources management.

Topic Based Hierarchical Network Analysis for Entrepreneur Using Text Mining (텍스트 마이닝을 이용한 주제기반의 기업인 네트워크 계층 분석)

  • Lee, Donghun;Kim, Yonghwa;Kim, Kwanho
    • The Journal of Society for e-Business Studies
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    • v.23 no.3
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    • pp.33-49
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    • 2018
  • The importance of convergence activities among business is increasing due to the necessity of designing and developing new products to satisfy various customers' needs. In particular, decision makers such as CEOs are required to participate in networks between entrepreneurs for being connected with valuable convergence partners. Moreover, it is important for entrepreneurs not only to make a large number of network connections, but also to understand the networking relationship with entrepreneurs with similar topic information. However, there is a difficult limit in collecting the topic information that can show the lack of current status of business and the technology and characteristics of entrepreneur in industry sector. In this paper, we solve these problems through the topic extraction method and analyze the business network in three aspects. Specifically, there are C, S, T-Layer models, and each model analyzes amount of entrepreneurs relationship, network centrality, and topic similarity. As a result of experiments using real data, entrepreneur need to activate network by connecting high centrality entrepreneur when the corporate relationship is low. In addition, we confirmed through experiments that there is a need to activate the topic-based network when topic similarity is low between entrepreneurs.