• The Journal of the Korea Contents Association
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• v.9 no.9
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• pp.125-133
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• 2009

As interactivity is becoming one of the key success factors in today's digital communication environment, increasing emphasis is being placed on technologies for user-oriented emotion expression. We aim for development of enabling technologies for creation of emotional characters who can express personalized emotions in real-time. In this paper, we conduct a survey on domestic and international researches and case studies for emotional characters with a focus on facial expression. The survey result is believed to have its meaning as a guideline for future research direction.

• The Journal of the Korea Contents Association
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• v.14 no.10
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• pp.255-269
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• 2014

This study confirmed structural causal relations among concepts such as characteristics of service-offer, satisfaction, trust, affective commitment, and loyalty and surveyed mediating roles of affective commitment. The results are as follows. First, Customized service and service reliability influenced satisfaction while service competency did not. Service reliability affected trust while customized service and service competency did not. Second, satisfaction influenced trust and affective commitment but not loyalty while trust affected affective commitment and loyalty. Third, affective commitment influenced loyalty through the mediating role. The results mean that the seller-buyer relationship is a dynamic relationship. Finally, we discussed the role of affective commitment and the strategies of affective commitment development, and suggested future studies.

• The Journal of the Convergence on Culture Technology
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• v.7 no.3
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• pp.223-229
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• 2021

This study starts with the premise that many problematic situations in modern society can seriously damage personal feelings and that this phenomenon can create anxiety in individuals and society. In order to address such anxiety in individuals and society, we would like to propose measures to heal emotions. Accordingly, 270 research trends related to emotions studied from 2005 to 2020 will be analyzed to establish the direction of future research on emotion healing. As a result of analyzing the trends of healing papers, active healing studies have been conducted since 2010, but reading and writing healing through specific academic societies has been the main focus. Theoretical research accounted for a large portion, and emotional research was steadily conducted. Although healing methods are expanding to various topics, they have not been commercialized as specific methods. As a result, we hope that concrete research to heal individual emotions will be expanded and measures to implement a stable future society will be proposed.

• Journal of Software Assessment and Valuation
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• v.17 no.2
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• pp.31-38
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• 2021

In order to analyze the similarity of the source code object material, the source code on both sides must be able to be compiled and executed. In particular, in the case of hardware-integrated software, it is necessary to check whether the hardware interface matches. However, currently, the source code is provided in an incomplete state which is not original of source code used in developing steps. The complainant confirms that the executing characteristics are similar to their own in the expression and function of the output, and request an evaluation. When a source code compilation error occurs during the evaluation process, the experts draw a flowchart of the source code and applies the method of tracing the code flow for each function as indirect method. However, this method is indirect and the subjective judgment is applied, so there is concern about the contention of objectivity in the similarity evaluation result. In this paper, the problems of unverified source code similarity analysis and improvement directions are dealt with, through the analysis cases of source code disputes applied to embedded systems.

• The Journal of the Korea Contents Association
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• v.16 no.8
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• pp.611-623
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• 2016

This research used one of the qualitative research techniques, in-depth interview method, on Taekwondo Gym instructors in their 30s to 50s with over 10 years experiences in various age groups, to elicit the empirical cases of emotional labor and exhaustion from their work. It categorized the cases into 3 main subjects that identified 2 areas to emphasized in each subjects through the phenomenological classification method. First subject listed, "recognition of emotional labor of the instructors", highlighted "recognition as a manager" and "recognition as an educator". Second subject listed. "meaning and need of emotional labor at the Taekwondo Gym", highlighted "emotional labor as a business strategy" and "emotional labor for educational effects". Third subject listed, "exhaustion from work experienced by the instructors", highlighted "a sense of shame experienced in the field" and "directions for change".

• Journal of Digital Contents Society
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• v.15 no.4
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• pp.559-568
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• 2014

Previous polarity classification using sentiment analysis utilizes a sentence rule by product reviews based rating points. It is difficult to be applied to blogs which have not rating of product reviews and is possible to fabricate product reviews by comment part-timers and managers who use web site so it is not easy to understand a product and store reviews which are reliability. Considering to these problems, if we analyze blogs which have personal and frank opinions and classify polarity, it is possible to understand rightly opinions for the product, store. This paper suggests that we extract high frequency vocabularies in blogs by several domains and choose topic words. Then we apply a technique of sentiment analysis and classify polarity about contents of blogs. To evaluate performances of sentiment analysis, we utilize the measurement index that use Precision, Recall, F-Score in an information retrieval field. In a result of evaluation, using suggested sentiment analysis is the better performances to classify polarity than previous techniques of using the sentence rule based product reviews.

• Journal of Digital Convergence
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• v.18 no.12
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• pp.497-505
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• 2020

As social interest in emotional labor grows, there are many related studies in progress in recent times. However most of the studies are focused on preventing harmful effects of emotional labor or seeking effective follow-up measures from the service provider's point of view. For this reason, with focusing on the bank teller service which is one of most representative face-to-face emotional labor, this study was progressed to suggest improvement measures by identifying and analyzing the current status of visual installations at the work space for awareness improvement of emotional labor from the customer's point of view. To this end, after a prior study, an field survey of 10 banks in the first financial sector was conducted to draw out problems and finally propose improvement directions with four aspects in link with the problems presented. This study is expected to have meaning in terms of securing diversity in emotional labor related research.

• Journal of Digital Convergence
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• v.18 no.3
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• pp.111-121
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• 2020

The purpose of this study is to examine the satisfaction of consumers using the mobile navigation service which is continuously growing. This study examined variables that affect the service use behaviors and satisfaction of 1200 consumers using service. According to the results of the study, consumers used the service 1-2 or 3-4 times per week, more frequently used in the lunch time(weekends) and in the morning(weekdays). The core functional dimension was shown to have the largest effect on satisfaction with the service. Among consumption emotions, positive emotions had effects in the positive direction while negative emotions had effects in the negative direction, and the effect of innovativeness was not significant. Through the foregoing, the use behavior and the formation of satisfaction could be analyzed and the results of this study can be used in establishing service strategies later and can be also used as basic data of the navigation industry.

• Journal of Korea Entertainment Industry Association
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• v.13 no.3
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• pp.363-372
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• 2019

Mobile advertising applying various contents is being activated with the specificity of the mobile environment. In terms of not only products but also City Marketing, advertising strategies that are beyond the limits of traditional advertising are needed. However, related advertising in the region is mainly carried out on the basis of industry promotion. Therefore, in order to distribute goods through local industry, it is urgent to link with industry through city marketing for the region. The purpose of this study is to present the direction of city marketing policy through the process that Mobile advertising characteristics building up experience and feeling for the city brand. For this purpose, we selected mobile advertising characteristics to strategically use mobile advertising in the region, and examined the effects of Jeju city brand experience and city brand feeling. We also confirmed the moderating effect of communication experience with mobile advertising. The result of this study will be able to contribute to the policy direction of advertising for Jeju city marketing.

• Proceedings of the Korea Information Processing Society Conference
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• 2003.11b
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• pp.757-760
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• 2003

컴퓨터 소프트웨어, 디지털 콘텐츠등 디지털 정보 재산권의 보호는 현재 뿐 아니라 향후 국가의 국력을 좌우할 수 있을 정도로 대단히 중요한 과제가 아닐 수 없다. 본 논문에서는 소프트웨어 표절의 자동검출을 위하여 제작된 각종 소프트웨어 감정 도구들을 여러 각도에서 비교 분석하여 각 도구의 유용성, 제한성, 주요 적용환경 및 분야, 사용방법 등을 제시함으로써 향후 소프트웨어 복제 감정에 효과적으로 활용할 수 있도록 하고자 한다.