• Proceedings of the KAIS Fall Conference
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• 2011.05b
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• pp.572-575
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• 2011

본 연구는 프랜차이즈 본사의 성과에 직접적인 영향을 미치는 가맹점 순응에 대해 관계교환이론 관점에서 살핀 본사와의 갈등과 본사에 대한 신뢰의 영향관계를 실증 고찰한 연구이다. 연구결과는 본사에 대한 신뢰가 갈등과 순응을 완전매개 함을 보여줌으로써 가맹점 관리를 위한 프랜차이즈 본사의 신뢰 구축 필요성에 힘을 실어주고 있다. 이는 문서상 계약에 미처 명기하지 못한 공백에 대한 관계적 지배를 가능케 할 뿐만 아니라 이해의 불일치와 불공정한 힘의 관계로 인한 갈등을 관리하여 상호 호혜적 관계를 가능케 한다는 점에서 대단히 중요하다. 이와 같은 갈등관리로 인한 신뢰의 구축 그리고 가맹점 순응으로 이어지는 관계의 메커니즘을 이론적 논의와 실증분석을 통해 국내 처음으로 규명했다는 점에서 본 연구는 이론적 실무적 공헌이 크다.

• The Journal of Information Technology
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• v.1 no.2
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• pp.81-102
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• 1998

It is common description that modern society is In the era of limitless competition. In order to challenge the change of economy and its management at home and abroad, organization should be changed anew, and in this case, there accompanies conflict or trouble whether the subject of change wants it or not. Therefore, according to change, we should concern with settlement of small troubles as well as big ones, and by managing the conflict or trouble productively and originally, it should be utilized as new fatality and chance to develop something in organization. In the system organized by people, there exist various conflicts in accordance with the target and want of the system, therefore giving no freedom to each Individual member of the system, and this is an unavoidable tate in consideration of the modem society where the survival of mankind and human systems should be guaranteed. Therefore, it determines the coordinates of success of any of organizations to manage conflict or trouble well, and so, when decreasing or increasing conflicts so that the organization exerts its full influence, it is note worthy that conflict itself should be rationally and efficiently managed. In a view point of the theory of organization and its behavior, relating job satisfaction with the performance and validity of organization, the influence of individual conflict is so great on the rate of job transfer within an organization or nonattendance, even on the productivity of the organization. So, the manager to cope with conflict within an organization should devise following three plans to manage conflict for job satisfaction and conflict settlement. In conclusion, it is suggested that in order to manage conflict within an organization well, some plans to control conflict should be well utilized while giving more efforts to improving management of individual conflict, job satisfaction, validity of organization, productivity, etc and all the members of organization should remember that the Issue of conflict within an organization be recognized ad an opportunity of new development and a way to settle a trouble within an organization, and a direction of conflict management should be suggested so that new innovation ca be created.

• Proceedings of the Korea Water Resources Association Conference
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• 2012.05a
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• pp.713-713
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• 2012

그동안 사회적 여러 갈등의 갈등 조정을 위한 연구나 기술들은 주로 갈등발생원인들 중 법/제도적이나 정책추진 방법론 등 한 두 가지측면을 고려하여 평면적 분석을 시도하는 것이 대부분이고 특정지역 및 사례에 제한적으로 적용되는 것이 일반적이었다. 이와 같은 갈등 조정의 한계를 극복하기 위해 최근에는 이해당사자의 참여를 유도하고 공학적으로 접근하여 여러 대안 및 시나리오에 대해 모색할 수 있는 공영시각모형이 소개되면서 많은 정책결정과 수자원관리, 수질관리 분야 등에 널리 활용되고 있다. 하지만 객체지향을 내세우고 있는 공영시각모형은 신속한 모의 및 쉽게 모형을 다룰 수가 있다는 장점이 있으나, 공간적인 분석 및 표현은 불가능하다는 단점을 가지고 있다. 이에 본 연구에서는 ArcGIS를 기반으로 HEC-RAS와 연계하여 대상지역의 선 면적 개념의 치수적인 문제점을 도출시켜 이해당사자들에게 인식 및 이해시킬 수 있도록 하였으며, 댐 규모나 다른 대안이 수립되는 경우 이에 따른 수위저감효과와 홍수범람모의 및 홍수피해액 등을 제시할 수 있도록 개발하였다. 모형의 정확성, 신속성 및 다른 지역에서의 적용성 등을 확인하기 위하여 한탄강댐 갈등사례가 있었던 임진강 유역에 적용하여 모의운영 하였다. 그 결과 가상의 여러 대안에 의한 각 결과를 잘 제시하고 있었으며, 댐 건설 갈등현안 중 치수부문에 적용되어 갈등 조정에 기여할 수 있을 것이라고 판단된다.

• Water for future
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• v.47 no.1
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• pp.56-59
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• 2014

• 열린충남
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• s.37
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• pp.178-179
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• 2007

• 열린충남
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• s.37
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• pp.182-183
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• 2007

• 열린충남
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• s.56
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• pp.52-63
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• 2011

• 열린충남
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• s.67
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• pp.104-113
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• 2014

• Journal of Engineering Education Research
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• v.14 no.1
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• pp.40-45
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• 2011

This study was conducted to compare the creative problem solving styles and conflict management types between engineering college students with high and low team performance records. Most students with high team performance records preferredDeveloper style(76.7%) and Task-oriented style(65.1%), whereas most students with low team performance records preferred Explorer style(72.2%) and Person-oriented style(86.1%). Results of the comparison of conflict management types revealed that most students with high team performance records belonged to a competitive logic type(22.8%) and an accommodative compromise type(17.7%), while most students with low team performance records belonged to an accommodative compromise type(20.3%) and a permissive resignation type(12.7%). It would be useful to provide the engineering students with the specialized program to complement their problem solving styles and conflict management types.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.11
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• pp.253-263
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• 2018

This paper examined the U-shape curvilinear relationship between team level conflict management and individual level turnover intention by using exit-voice theory, bandwagon effect, and social loafing theory. In addition to the non-linear relationship between team-level conflict management and individual-level turnover intentions, we also examined how trust in leaders has a moderating effect on this relationship. The samples were collected from a South Korean manufacturing company with 331 team members from 48 teams and items were measured twice to avoid common method biases. The intercepts-as-outcomes model of hierarchical linear modelling was conducted to verify the hypothesis. Results supported the cross-level curvilinear hypothesis which indicated that employees' turnover intention sharply decreased if the activeness of group conflict management was small and increases slightly, but this tendency moderated as activeness increases. After passing the lowest point, their turnover intention increased in the end. However, the moderation effect of trust in leader on this relationship was not statistically significant and hypothesis 2 was rejected. This paper explained the effects of group dynamics of conflict management on individual turnover intention. Such evidence may elucidate the importance of managing the social loafing behavior on conflict management process. This paper examined the sequential, multi-level, and curvilinear relationship between conflict management and turnover intention. Organizations and managers will benefit from avoiding the human resource loss by managing the conflict management process.