• Proceedings of KOSOMES biannual meeting
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• 2001.05a
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• pp.105-133
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• 2001

World trade has been increasing continuously in total volume, on the other hand, environmental protection on sea and conservation of fishery resources has been rising up the major issue. All of the world are pushing their efforts two major purposes to the full, one is taking competitive place in marine transportation throughout the world and another Is environment protection. Pusan Port as world leading Port put its all effort in bring more ocean going vessels and securing their traffic route by providing them more information related marine traffics through PTMS in port. During two years of operation, statistics of marine traffic accidents showed that many dynamic casualties such as collisions, groundings, and rammings has been decreased. However, due to increasing cargo volume, limited water area and unpredictable weather condition, potential risks still exist high. In this paper, in order to maximize the efficiency of PTMS and reduce various risks in the future, we examine risk factors over operational results and experience, and propose reasonable operational methods of PTMS.

• Journal of Navigation and Port Research
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• v.36 no.9
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• pp.753-761
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• 2012

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2006.06b
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• pp.405-410
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• 2006

World port and shipping market are changing dynamically, now 9,000TEU vessel made a maiden voyage and served liner service. So world ports try to occupy leading position and they are changing their regulations and law. Because port logistics industry's importance is bigger than before and when shipping companies select port, it is related with improvement of service quality. Tally is indispensable element in port logistics industry but overlooking its importance. Also, now we can't find any papers or reports about tally, so this paper suggests the direction that go forward about domestic tally guideline through present condition through investigation and question's analysis.

• Journal of Korea Port Economic Association
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• v.17 no.1
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• pp.3-26
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• 2001

Competitive and reliable maritime transport services benefit the economy as a whole, and are key efficiency factors for the production of both goods and services. Although maritime transport sector is very liberalized compared to many other service sectors, certain obstacles must be overcome before full liberalization of the maritime transport can be realized. Particularly, maritime transport services in Northeast Asia are regulated by a complicated and outdated system. To remove these barkers two approaches can be used: a regional trading arrangement approach and a multilateral approach via WTO. However, multilateral efforts are not likely to be successful in achieving any concrete progress towards maritime transport liberalization in the short- to medium-term in Northeast Asia. Consequently, it may be the best to take the following two progressive approaches and to make them work towards liberalization of the maritime transport market: a bilateral approach and a trilateral approach. A gradual process of liberalization would expand the market, help operators achieve economies of scale, promote the international division of labor and specialization, enhance the effective management of shipping services, and promote the long-term interests and welfare of the user by improving service quality and diversifying services. A liberalized and integrated maritime transport market in Northeast Asia should achieve both of these long-run policy objectives by benefiting both the transport service users and the transport service providers. In order to move the maritime transport liberalization programs as quickly as possible, it is desirable to establish a "Regional Maritime Transport Liberalization Committee." We suggest it to be a Tripartite (China, Japan and Korea) Committee initially, which can later expand its membership to include other Northeast Asian countries.

• Journal of Navigation and Port Research
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• v.30 no.6 s.112
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• pp.517-524
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• 2006

World ports and shipping markets are changing dynamically. The 9,000TEUs classed container vessels are avaiable to enter service now, so liner services are ready to start. With regard to the changing environment, the world ports ease regulations as well as invest funds to be leading ports. As a result, the importance of port logistics industry is getting bigger than before. It has an effect on improvement of service quality when a shipping company selects a port. The importance of tally, one cf the necessary elements in the port logistics industry is overlooked and there is no researches for tally yet. This paper suggests plans for the development of domestic tally after the investigations and analysis of survey are conducted.

• Journal of the Korean Institute of Rural Architecture
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• v.20 no.1
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• pp.85-92
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• 2018

Although Jeju is the best cruise Secondary port in Northeast Asia, currently there are no dedicated cruise terminals. The port international passenger terminal opened in 2015 has a ferry terminal for offshore passengers and a cruise passenger function. Jeju Island is therefore constructing a cruise only terminal with the aim of opening in 2018 to meet the growing passenger demand at the Seoguipo civilian and public ports along with construction of a naval base at Gangjeong Port in Seogwipo City. It also plans to build cruise docks and cruise terminals in the Jeju New Port according to the Jeju port construction basic plan. However, during the construction and planning process of cruise terminals in Jeju, the adequacy of the terminal size is being debated and the immigration facilities are being operated. Therefore, the study analyzed the size of terminals and operation of immigration facilities appropriate for cruise passenger demand by investigating the status of cruise related facilities and operation in Jeju area. Based on this, the Commission hopes to explore the rational direction of the cruise terminal plan to revive the cruise industry in Jeju and provide high quality service to cruise passengers.

• Journal of Korea Port Economic Association
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• v.35 no.4
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• pp.187-206
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• 2019

After reviewing the concept and previous studies related to green ports, this study analyzes the implications of green port policy of advanced ports in foreign countries and analyzes problems in terms of environmentally-friendly green port policy for Ulsan port, and to present sustainable green logistics establishment measures. The literature survey and Benchmarking methods are adopted as research methodology and the results are as follows. First, the pan-government climate change response management system, legislation of relevant laws, implementation of fiscal support policies, and roadmaps should be established. Second, the foundation for eco-friendly green growth should be established through the discovery of business models in conjunction with leading industries in the Southeastern Metropolitan Economic Area. Third, the Ulsan Port Greenport, such as AMP, in-port LNG propulsion ship, and ESI vessel incentive, should be built. Fourth, a low-carbon, high-efficiency sea-shuttle service shall be established through the introduction of the sea-shuttle service along the sea route. Fifth, energy self-reliant ports, including all institutions in the metropolitan Ulsan port area that have exceeded the level of Ulsan port Authority, should be built. Finally, water-type ports need to be built through the creation of coastal forests, the purification of marine water quality, and the introduction of colors to port.

• The Journal of Industrial Distribution & Business
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• v.10 no.5
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• pp.67-76
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• 2019

Purpose - The Korean child welfare services may have different feelings between providers and users. Few studies on the child welfare service quality have been conducted and research on the coorientation model of child welfare services are nonexistent. We compared the perceptions of Korean child welfare service providers and users in this study. It will have many applications in the service quality fields by applying a coorientation model. Research design, data, and methodology - In order to enhance user satisfaction with child welfare services, around 200 samples were carried out both in Busan and Kyungsangnamdo randomly. Seven point Likert scale was used in the questionnaire. Two measurements were made to evaluate the different positions on the part of child welfare service providers and users to assess their mutual orientation. Paired t-test verification was conducted for congruency analysis, and the verification of agreement and accuracy was analyzed by independent t-tests. Results - We empirically examined the differences between the providers and the users stance. The results are as follows. We have verified the statistical significance of the difference in perception between providers and users. We also confirmed a degree of agreement, a degree of congruency, a degree of accuracy and a degree of meta agreement in the study. In the Korean child welfare service quality, the coorientation model of process quality appeared in the form of semi-dissensus, the coorientation model of results quality were shown in the form of ignorances and the coorientation model of physical environment quality were investigated in the form of semi-dissensus. Conclusion - The study concluded that users need to understand more about the providers in order to enhance the coorientation model in process quality and physical environmental quality, and the providers need to persuade the users clearly about the positive factors. To enhance the coorientation model of the result quality, it can be misunderstood by guessing that the other party will positively evaluate it. Therefore, users believe that they need to talk more clearly to the provider about the results of the korean child welfare service quality to reduce misunderstandings and to understand each other about the resulting quality.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.15 no.9
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• pp.1918-1924
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• 2011

This article proposes a POD system framework which creates templates by using the Web service environment with good accessibility, provides them so that users can easily edit them, and uses COM ports following Web standard capable of real-time printing with the same quality as edited files. The characteristic of framework proposed in this article is that it creates programs which users with basic skill in Internet use can learn and use relatively easily when compared with existing specialized editing programs and which allows users to print real-time such files as personally created by them in the same quality as on the screen, and thereby enhances accessibility thereof.

• Journal of Korea Port Economic Association
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• v.25 no.1
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• pp.223-248
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• 2009

The purpose of this empirical study is to examine and explore the relationships between three variables; shipping companies' service quality, customer satisfaction and customer loyalty. Special features of this study could be summarized as following. First, this is empirical study based on market research according to the definition of 'customer' as freight forwarders and actual exporter/importer together contrary to previous studies. Second, to evaluate shipping companies' service quality, 5 components of SERVPERF model was used. Third, to test correlations between 3 variables; service quality, customer satisfactions and customer loyalty, statistical analysis was used with tools of SPSSWIN ver 15.0 and AMOS ver 7.0. For effective study, many thesis have been obtained through literature survey. However, major results were compiled from directly structured questionnaire, which were collected from Korean import/ export companies and freight forwarders.