Browse > Article
http://dx.doi.org/10.5807/kjohn.2013.22.2.121

A Study on Intention to Quit and Job Overload, Role Ambiguity, Burn out among Nurses in General Hospital  

Kim, Kyung Sook (Department of Nursing, Namseoul National University)
Han, Yung Hee (Aju University College of Nursing)
Publication Information
Korean Journal of Occupational Health Nursing / v.22, no.2, 2013 , pp. 121-129 More about this Journal
Abstract
Purpose: This study is designed to verify affecting variables to turnover intention of nurses in general hospital. Methods: The data were from the self-reported questionnaire responses of 168 nurses in five general hospitals 300-400 beds in Seoul and Gyungi province and analyzed by frequency and percentage, t-test, ANOVA and Sheffe's test and stepwise multiple regression. Results: The means of turnover intention were $3.14{\pm}0.87$, job overload, $3.54{\pm}0.67$, role ambiguity, $2.87{\pm}0.71$ and burnout, $2.68{\pm}0.72$. A significant correlation was found among turnover intention and job overload (r=.24, p<.001), role ambiguity (r=.30, p<.001), and burn out (r=.58, p<.001). The factors that affect turnover intention from the result of multiple regression by the stepwise selection, were emotional exhaustion, role ambiguity, and diminished personal accomplishment. Conclusion: Based on the results, to reduce turnover intention of nurses, emotional support should be provided and also range of roles be clearly defined. In addition, it is needed to improve the working conditions for nurses to get a sense of accomplishment.
Keywords
Turnover intention; Job overload; Role ambiguity; Burnout;
Citations & Related Records
Times Cited By KSCI : 7  (Citation Analysis)
연도 인용수 순위
1 Kim, W. K., & Chung, K. H. (2008). The relationship between professional self-concept, organizational commitment and job satisfaction in clinical nurses. Journal of Korean Academy of Nursing Administration, 14 (3), 287-296.   과학기술학회마을
2 Kim, H. O., & Cho, M. O. (2006). Experiences of conflicts on job identity among the nurses of medium_sized hospitals. Journal of Qualitative Research, 7 (2), 13-25.
3 Kim, I. S. (2009). The role of self-efficacy and social support in the relationship between emotional labor and burn out, turnover intention among hospital nurses. Journal of Korean Academy of Nursing Administration, 15 (4), 515-526.
4 Korean Hospital Nurses Association. (2012). Survey on nursing staffing status. Seoul: Author.
5 Kwon, J. O. (2012). Nurse's practice environment, job satisfaction, turnover intention, in the small=medium sized hospital nursing units. Unpublished Master's thesis, Dong-A University, Busan.
6 Lambert, V. A., & Lambert, C. E. (2001). Literature review of role stress/strain on nurses: An international perspective. Nursing and Health Science, 3 (3), 161-172.   DOI   ScienceOn
7 Lawler, E. E. (1983). Satisfaction and behavior. New York: McGrow Hill.
8 Lee, E. H., Chang, S. J., Kim, H. O., Roh, J., Park, E. J., & Won, J. U. (2007). Relationship between job stress and turnover of registered nurses in a university hospital. The Korean Journal of Occupational and Environmental Medicine, 19 (2), 93-104.   과학기술학회마을
9 Lee, K. J., & Yoo, S. Y. (2011). Relationships between nurses' ethical dilemma, coping types, job satisfaction and turnover intention in Korea. Journal of Korean Clinical Nursing Research, 17 (1), 1-15.
10 Liou, S. R. (2009). Nurses' intention to leave: Critically analyse the theory of research action and organizational commitment model. Journal of Nursing Management, 17, 92-99.   DOI   ScienceOn
11 Ahola, K. (2007). Occupational burnout and health. Finnish Institute of Occupational Health, People and Work, Research Report 81.
12 Chan, M. F., Luk, A. L., Leong, S. M., Yeung, S. M., & Van, I. K. (2008). Factors influencing Macao nurses' intention to leave current employment. Journal of Clinical Nursing, 18 (6), 893-901.
13 Chang, E., & Hancock, K. (2003). Role stress and role ambiguity in new nursing graduates in Australia. Nursing and Health Science, 5 (2), 155-163.   DOI   ScienceOn
14 Hwang, M. K. (2007). Structural relationship between supervision of public social workers and job related variables. Unpublished Doctoral dissertation, Chung Ang University, Seoul.
15 Choi, J. S., & Park, S. (2012). Comparison of job stress, hardness, and burnout of nurses between advanced general hospitals and general hospitals. The Korea Contents Society, 12 (3), 251-259.   과학기술학회마을   DOI   ScienceOn
16 Coomber, B., & Barriball, K. I. B. (2007). Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses. A review of the research literature. International Journal of Nursing Studies, 44 (2), 297-314.   DOI   ScienceOn
17 Garrett, C. (2008). "The effect of nurse staffing patterns on medical errors and nurse burnout. Journal of Association of peri-Operative Registered Nurses, 87, 1191-1204.   DOI   ScienceOn
18 Jeong, J. H., Kim, J. S., & Kim, K. H. (2008). The risk factors influencing turnover intention of nurses. Journal of Korean Academy of Nursing Administration, 11 (4), 35-44.   과학기술학회마을
19 Jung, H. Y. (2008). A Study on relationship among violence experience, coping and burnout of emergency department nurses. Unpublished master's thesis, Inje University, Busan.
20 Kang, K. N. (2012). Factors influencing turnover intention of nurses in small-medium sized hospitals. Journal of Korean Academy of Nursing Administration, 18 (2), 155-165.   과학기술학회마을   DOI
21 Katz, D., & Kaha, R. L. (1977). The social psychology of organizations (2nd ed). New York: Wile.
22 Kim, I. S. (2009). Case on sharing of job be compatible about job and family: Variable working type of nursing personnel in the small and medium sized hospital. Labor review, 5, 16-26.
23 Rizzo, J. R., House, R. J., & Lirtzman, S. E. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-16.   DOI   ScienceOn
24 Maslach, C., & Jackson, S. E. (1981). Maslach burnout inventory manual. Palp Alto, CA: Consulting Psychologists Press.
25 Matteson, M., & Ivancevich, J. (1982). Type A and B behavior patterns and health symptoms: Examining individual and organizational fit. Journal of Occupational Medicine, 24 (8), 585-589.   DOI
26 Park, O, B. (2007). The Relationship between job characteristics and organizational commitment and turnover intention in hospital nurses. Unpublished Master's thesis, Seoul National University, Seoul.
27 Tunc, T., & Kutanis, R. O. (2009). Role conflict, role ambiguity and burnout in nurses and physicians at a university hospital in Turkey. Nursing and Health Sciences, 11 (4), 410-416.   DOI   ScienceOn
28 Yoo, S. J., & Choi, Y. H. (2009). Predictive factors influencing turnover intention of nurses in small and medium sized hospitals in Daegu city. Journal of Korean Academy of Nursing Administration, 15 (1), 16-25.   과학기술학회마을
29 Yoon, G. S., & Kim, S. Y. (2010). Influences of job stress and burnout on turnover intention of nurses. Journal of Korean Academy of Nursing Administration, 16 (4), 507-516.   과학기술학회마을   DOI