1 |
Becton, J. B., Walker, H. J., & Jones-Farmer, A. (2014). Generational differences in workplace behaviour. Journal of Applied Social Psychology, 44, 175-189.
DOI
|
2 |
Brown, D. (2002). The role of work and cultural values in occupational choice, satisfaction, and success: A theoretical statement. Journal of counseling & development, 80(1), 48-56.
DOI
|
3 |
Campbell, J. P. (1990). The role of theory in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (pp. 39-73). Palo Alto, CA: Consulting Psychologists Press.
|
4 |
Tews, M., Michel, J., Xu, S., & Drost, A. J. (2015). Workplace fun matters... but what else? Employee Relations, 37(2), 248-267.
DOI
|
5 |
Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12, 173-194.
DOI
|
6 |
Valcour, P. M. (2007). Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balance. Journal of Applied Psychology, 92(6), 1512-1523.
DOI
|
7 |
Cho, J. E. (2016). The effect of work values of airline service employees on job satisfaction and organizational commitment. Korea Academic Society of Tourism Management, 31(6), 47-62.
|
8 |
Zemke, R., Raines, C., & Filipczak, B. (2000). Generations at work: Managing the clash of veterans, boomers, xers, and nexters in your workplace. Amacon, New York, NY.
|
9 |
Choi, H. J. (2017). A study on the relationship between Y generational characteristics and customer orientation -including testing mediating role of job satisfaction. Culinary Science & Hospitality Research, 23(2), 23-34.
DOI
|
10 |
Choi, H. S. (2006). The effect of work values of Korean casino employees on job satisfaction and organizational commitment. Korea Academic Society of Tourism Management, 21(3), 147-166.
|
11 |
Choi, H. J., & Kim, Y. T. (2012). Work-family conflict, workfamily facilitation, and job outcomes in the Korean hotel industry. International Journal of Contemporary Hospitality Management, 24(7), 1011-1028.
DOI
|
12 |
Donald, R. & Hillman, D. (2013). Applying Gilbert's telenomics to engineer worthy performance in generation Y employees. Performance Improvement, 52(10), 13-21.
DOI
|
13 |
Choi, Y. G., Kwon, J. & Kim, W. (2013). Effects of attitudes vs experience of workplace fun on employee behaviors focused on Generation Y in the hospitality industry. International Journal of Contemporary Hospitality Management, 25(3), 410-427.
DOI
|
14 |
Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Hillsdale, NJ: Lawrence erlbaum.
|
15 |
Dawis, R. (2002). Person-entertainment-correspondence theory. In S. D. Brown & Associates(4th ed). Career choice and development. San Francisco, CA: Jossey-Bass.
|
16 |
Froese, F. J. & Xiao, S. (2012). Work values, job satisfaction and organizational commitment in China. The International Journal of Human Resource Management, 23(10), 2144-2162.
DOI
|
17 |
Hansen, J. C. & Leuty, M. (2012). Work value across generations. Journal of Career Assessment, 20(1), 34-52.
DOI
|
18 |
Gallardo, E., Sanchez-Canizares, S., Lopez-Guzman, T., & Jesus, M. M. N. (2010). Employee satisfaction in the Iberian hotel industry - the case of Andalusia (Spain) and the Algarve (Portugal). International Journal of Contemporary Hospitality Management, 22(3), 321-34.
DOI
|
19 |
Gu, Z., Siu, S., & Chi, R. (2009). Drivers of job satisfaction as related to work performance in Macao casino hotels: An investigation based on employee survey. International Journal of Contemporary Hospitality Management, 21(5), 561-578.
DOI
|
20 |
Gursoy, D., Chi, C. G., & Karadag, E. (2013). Generational differences in work values and attitudes among frontline and service contact employees. International Journal of Hospitality Management, 32, 40-48.
DOI
|
21 |
Hayes, A. F. (2013). An introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY:Guilford.
|
22 |
Hoffman, K. D., & Ingram, T. N. (1992). Service provider job satisfaction and customer-oriented performance. Journal of Services Marketing, 6(2), 68-78.
DOI
|
23 |
Howe, N., & Strauss, W. (2007). The next 20 years: How customers and workforce attitudes will evolve. Harvard Business Review, 85(7), 41-52.
|
24 |
Karatepe, O. M., & Bekteshi, L. (2008). Antecedents and outcomes of work-family facilitation and family-work facilitation among frontline hotel employees. International Journal of Hospitality Management, 27(4), 517-528.
DOI
|
25 |
Karatepe, O. M. (2011). Core self-evaluations, exhaustion, and job outcomes: A study of frontline hotel employees in Iran. Tourism and Hospitality Research, 11(4), 248-257.
DOI
|
26 |
Lee, J. H., Shin, K. H., Ryu, J. H., & Hoe, C. G. (2010). The mediating role of motivation in its relationship between personality and task. Organizational Citizenship Behavior, 18(3), 1-33.
|
27 |
Lee, S. H., & Park, H, J. (2012). The effect of hotel employees' work values on job satisfaction and turnover intention according to demographic factors. Journal of Hotel & Resort, 11(2), 297-320.
|
28 |
Lee, H. J., & Yu, G. C. (2013). Work-life balance of generation Y : The meaning and the role in view of generational work value. Quality Journal of Labor Policy, Korean Academy of Management, 11, 1-31.
|
29 |
Lee, Y. K., & Jung, S. H. (2005). An empirical study of the impact of work values on job satisfaction and organizational commitment. Korean Journal of Public Administration, 43, 71-98.
|
30 |
Lamm, E., & Meeks, M. D. (2009). Workplace fun: The moderating effects of generational differences. Employee Relations, 31(6), 613-631.
DOI
|
31 |
Kilber, J., Barclay, A., & Ohmer, D. (2014). Seven tips for managing generation Y. Journal of Management Policy & Practice, 15(4), 80-91.
|
32 |
Kuron, L. K., Lyons, S. T., Schweitzer, L., & Ng, E.. S. W. (2015). Millennials' work values: Differences across the school to work transition. Personnel Review, 44(6), 991-1009.
DOI
|
33 |
Lee, Y. K., Kim, Y., Son, M. H., & Lee, D. J. (2011). Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?. International Journal of Hospitality Management, 30(4), 942-952.
DOI
|
34 |
Lyons, S., Higgins, C., & Duxbury, L. (2010). Work values: Development of a new 3-dimensional structural based on confirmatory smallest space analysis. Journal of Organizational Behavior, 31(7), 969-1002.
DOI
|
35 |
Martinson, J. (2016). Generation Y and the new work ethic. Martrain Corporate and Personal Development, Canada.
|
36 |
Kim, H. C., Song, B. S., & Kang, M. S. (2009). A study on best structural model among leader style, empowerment, job stress and task performance. The Korean Research Association for the Business Education, 23(2), 95-120.
|
37 |
Kong, H., Wang, S., & Fu, X. (2015). Meeting career expectation: can it enhance job satisfaction of generation Y? International. Journal of Contemporary Hospitality Management, 27(1), 147-168.
DOI
|
38 |
Roe, R. A., & Ester, P. (1999). Values and work: Empirical findings and theoretical perspective. Applied psychology, 48(1), 1-21.
DOI
|
39 |
Park, J. H. (2012). The effects of hotel employee's job satisfaction on customer orientation. Journal of Service Research, 9(1), 47-61.
|
40 |
Reynolds, L. A. (2005). Communicating total rewards to the generations. Benefit Quarterly, 21(2), 13-17.
|
41 |
Rounds, J. B. (1990). The comparative and combined utility of work value and interest data in career counseling with adults. Journal of Vocational Behavior, 37, 32-45.
DOI
|
42 |
Singh, J., Verbeke, W., & Rhoads, G. (1996). Do organizational practices matter in role stress processes? A study of direct and moderating effects for marketing-oriented boundary spanners. Journal of Marketing, 60(July), 69-86.
DOI
|
43 |
Smola, K. W., & Sutton, C. D. (2002). Generational differences: Revisiting generational work values for the new millenium. Journal of Organizational Behaviour, 23(4), 363-382.
DOI
|
44 |
Swenson, M. J., & Herche, J. (1994). Social values and salesperson performance: An empirical examination. Journal of the Academy of Marketing Science, 22, 283-289.
DOI
|