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The Mediating Effect of Sense of Community and Relational Consumption in the Relationship between Loneliness and Consumer Happiness among University Students

대학생의 외로움과 소비자행복과의 관계에서 공동체의식과 관계적 소비의 매개효과

  • Park, Myungsook (Dept. of Home Economics Education, Dongguk University WISE Cam.)
  • 박명숙 (동국대학교 WISE캠퍼스 가정교육과 )
  • Received : 2024.06.05
  • Accepted : 2024.07.15
  • Published : 2024.06.30

Abstract

Consumer happiness is the ultimate goal pursued by consumers, and it is important to understand the variables related to it. This study analyzed the mediating effects of sense of community and relational consumption to study the relationship between loneliness and consumer happiness. For the study, 288 university students were randomly sampled and an online survey was conducted from May 4 to May 31, 2023. For data analysis, serial mediation analysis was performed using Hayes' SPSS Process Macro (version 3.5.2) model 6, and Bootstrapping was performed to verify the significance of indirect effects. The results of the analysis are as follows: First, in the relationship between loneliness and consumer happiness among students, the sequential mediating effect of sense of community and relational consumption was statistically significant. Second, it was found that the level of loneliness of students seeking financial support has a negative effect on relational consumption, and relational consumption has a positive effect on consumer happiness. Third, when seeking psycho-emotional support, loneliness has a positive effect on a sense of community, a sense of community has a positive effect on relational consumption, and relational consumption has a positive effect on consumer happiness.

소비자행복이란 소비자가 추구하는 궁극적 목적으로, 관련 변수를 파악하는 것은 중요하다. 본 연구는 대학생을 대상으로 외로움이 소비자행복에 미치는 영향을 보기 위해 공동체의식과 관계적 소비의 매개효과를 분석하였다. 연구를 위해 288명의 대학생을 임의표집하고 2023년 5월 4일부터 5월 31일까지 온라인 설문조사를 실시하였다. 데이터 분석을 위해 Hayes의 SPSS Process Macro(version 3.5.2) model 6을 이용하여 직렬 매개분석을 수행하였고, 간접효과의 유의성을 검증하기 위해 Bootstrapping을 수행하였다. 분석결과 외로움이 소비자행복에 직접적인 영향을 미치지는 않았고, 공동체의식과 관계적 소비가 소비자행복에 순차적으로 영향을 미치는 매개효과가 통계적으로 유의하였다. 또한 대학생들이 원하는 제 1지원 요구도가 경제적인 경우 외로움이 공동체의식에 미치는 영향은 통계적으로 유의하지 않았다. 그러나 제 1지원 요구도가 심리·정서적인 경우는 외로움은 공동체의식에 정적인 영향을 미치는 것으로 나타나, 지원 요구도에 따라 소비자행복에 영향을 미치는 메카니즘은 차이를 보였다.

Keywords

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