산업융합연구 (Journal of Industrial Convergence)

  • 제22권8호
  • /
  • Pages.37-50
  • /
  • 2024
  • /
  • 2635-8875(pISSN)
  • /
  • 2672-0124(eISSN)
대한산업경영학회 (DAEHAN Society of Industrial Management)
권호 표지
DOI QR코드

DOI QR Code

노인맞춤돌봄 전담사회복지사의 업무적응에 관한 연구

A Study on the Adaptation of Social Workers Dedicated to Individualized Support Service for Older Adults

  • 김지혜 (성결대학교 일반대학원) ;
  • 이지아 (성결대학교 일반대학원) ;
  • 임병우 (성결대학교 사회복지학과) ;
  • 김소라 (군포시늘푸른노인복지관)
  • Ji-Hye Kim (Dept. of Social Welfare, Graduate School of General, SungKyul University) ;
  • Ji-A Lee (Dept. of Social Welfare, Graduate School of General, SungKyul University) ;
  • Byung-Woo Lim (Dept. of Social Welfare, SungKyul University) ;
  • So-Ra Kim (Neulpureun Senior Welfare Center in Gunpo-si)
  • 투고 : 2024.06.26
  • 심사 : 2024.08.20
  • 발행 : 2024.08.28
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

노인맞춤돌봄서비스 제도의 수행인력인 전담사회복지사의 업무 적응 과정을 살펴보고, 업무적응을 위한 요인을 파악하고자 전담사회복지사 4명을 대상으로 귀납적 내용분석이라는 질적연구를 수행하였다. 그 결과, 9개의 상위범주와 25개의 하위범주, 56개의 개념화가 도출되었다. 이직에 대한 다양한 결심과 돌봄이라는 새로운 분야에 대한 기대로 전담사회복지사가 되었지만 제도의 체계적인 행정절차, 조직 내의 인간관계, 개인적인 성향으로 인해 적응에 어려움을 겪었다. 스트레스와 순응의 시간을 겪으며 기관 차원의 지지와 대상자, 동료 등의 주변인으로부터 정서적 지지를 통해 업무 적응에 도움을 받았다. 그러나 노인맞춤돌봄제도의 정책적 한계로 인하여 동료들의 잦은 이직, 대상자에 집중할 수 없는 환경, 계약직에 대한 지속적인 고민을 하였다. 본 연구는 전담사회복지사의 실무자 관점에서 새로운 정책과 특수한 근로체계에 대하여 탐색하여 전담사회복지사의 업무 적응에 대한 정책적 기초자료를 제공하고자 한다.

The elderly customized care service, which began in 2020, aims to improve professionalism and service quality by introducing dedicated social workers for responsible management of living area performing institutions. Through inductive content analysis, this study attempted to examine the work adaptation process of dedicated social workers who are human resources performing the elderly customized care service system. As a result, 9 upper categories, 25 lower categories, and 56 conceptualizations were derived. This study attempted to provide basic policy data on the adaptation of dedicated social workers by exploring new policies and special work systems from the perspective of practitioners.

키워드

참고문헌

  1. B. W. Lim. (2021). A Study on the Perception of Crisis in Home Support Service for the Elderly. Journal of Industrial Convergence, 19(6). 165-175. DOI : 10.22678/jic.2021.19.6.165.
  2. Ministry of Hralth and Welfare. (2024). A Guide to the Business of Personalized Care Services for the Elderly. Sejong.
  3. Y. J. Kim. (2022). Difficulties and Dilemmas of Supporting Aging in Place based on Experiences of Social Workers affiliated with 「Individualized Support Service for Older Adults. Discourse and Policy in Social Science, 15(1). 65-103. DOI : 10.22417/DPSS.2022.4.15.1.65
  4. Support Center for the Elderly Living Alone, (2024). Status of dedicated social workers 2020-2023. Seoul.
  5. S. Y. Lee. (2024). Care Work and Care Relationships among Workers in Customized Care Services for Elderly. doctoral dissertation, Chung-Ang University. Seoul. DOI : 10.23169/cau.000000241710.11052.0000570
  6. Y. J. Kim & S. M. Park. (2021). Study on Job Competency of Social Workers in the Individualized Support Service for Older Adults. The Korean Journal of Health Service Management. 15(4). 107-119. DOI : 10.12811/kshsm.2021.15.4.107
  7. S. B. Go. (2023). The Effect of Perceived Organizational Support on Job Satisfaction among Social Workers in Customized Care Services Program for the Older Adults : Focused on the Mediating Effect of Empowerment. master dissertation. Yonsei University, Seoul. UCI : I804:11046-000000546059
  8. Y. J. Kim & S. M. Park. (2022). Social Workers'Perceived Importance, Performance, and Needs Analysis of Tasks in Individualized Support Service for Older Adults. The Korean Journal of Health Service Management. 16(4). 135-147. DOI : 10.12811/kshsm.2019.13.4.009
  9. A. S. Park. (2023). A Qualitative Case Study on the Adaptation Process of Novice Social Worker. Journal of Knowledge Information Technology and Systems. 18(2). 419-430. DOI : 10.34163/jkits.2023.18.2.015
  10. Y. J. Jeon & W. S. Shin. (2019). The perception of new social workers on vocational values and job adjustment. Social Science Research Review. 35(4). 127-152. DOI : 10.18859/ssrr.2019.11.35.4.127
  11. Y. H. Chon & S. H. Lee. (2022). A Qualitative Study on the Issues of the Early Introduction of the Customized Care Services for Older Adults. Korean Journal of Gerontological Social Welfare. 77(1). 225-252. DOI : 10.21194/kjgsw.77.1.202203.225
  12. S. M. Kim & M. S. Chung, (2022). The subjective perception of social workers on Organizational Adaptation: An Application of Q-methodology. Journal of Korean social welfare administration. 24(4). 81-108. DOI : 10.22944/kswa.2022.24.4.004
  13. S. H. Yoon & X. Wu, (2013). Content Analysis of Patient Safety Culture in Nursing Homes. Journal of Korean Academy of Nursing Administration. 19(1). 118. DOI : 10.11111/jkana.2013.19.1.118
  14. J. S. Kim, J. H. Kim, J. M. Kim, M. Y. Park, & B. W. Lim. Study on the Experience of Unbelief in the Process of Providing Home Visiting Care Service : Focusing on the perspective of the Facility Director. Journal of Industrial Convergence, 21(10). 65-80. DOI : 10.22678/JIC.2023.21.10.065
  15. S. H. Chol, J. H. Jeong & S. W. Jeong. (2016). Concept and Procedures of Qualitative Content Analysis. Journal of Qualitative Inquiry. 2(1). 127-155.
  16. Melanie Birks&Jane Mills. (2019). The Practice of Grounded Theory. Seoul. HakjisaMedical.
  17. H. J. Lim. (2021). The Effect of Case Management Role Performance Perception on Job Satisfaction of Social Workers in charge of Customized Care for Older Adults. master dissertation. Kongju University, Chungnaml. UCI : I804:11046-000000546059