• Journal of Industrial Convergence
• /
• v.22 no.8
• /
• pp.37-50
• /
• 2024

The elderly customized care service, which began in 2020, aims to improve professionalism and service quality by introducing dedicated social workers for responsible management of living area performing institutions. Through inductive content analysis, this study attempted to examine the work adaptation process of dedicated social workers who are human resources performing the elderly customized care service system. As a result, 9 upper categories, 25 lower categories, and 56 conceptualizations were derived. This study attempted to provide basic policy data on the adaptation of dedicated social workers by exploring new policies and special work systems from the perspective of practitioners.