The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
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A Study on the Relationship between Organizational Culture and Organizational Citizenship Behavior Perceived by Korean Navy Personnel: Mediating Effect of Affective Commitment and Moderating Effect of Coworker Social Loafing

해군장병이 인식하는 조직문화와 조직시민행동의 관계 연구: 정서적 몰입의 매개효과와 동료의 사회적 태만 조절효과

  • 이홍정 (해군사관학교 군사전략학과)
  • Received : 2023.10.02
  • Accepted : 2023.11.10
  • Published : 2023.11.30
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Abstract

This study, the effect of organizational culture perceived by millennial Naval Personnel working on naval ships on organizational citizenship behavior was empirically analyzed. First, it was found that OC(group/hierarchy) had a positive effect on OCB. Second, affective commitment plays a mediating role in the relationship between OC(group/hierarchy) and OCB. It was confirmed that organizational culture has a direct effect on OCB, but also indirectly through affective commitment. Third, Coworker social loafing had a negative moderating effect in the relationship. Therefore, in order to improve organizational citizenship behavior, it is necessary to improve a balanced organizational culture suitable for changes in the organizational environment, Strengthen the key influencers for organizational members to affective commitment themselves in the organization, and promote improvement in social loafing.

본 연구에서는 해군함정에서 근무하고 있는 밀레니얼 세대 장병들이 인식하고 있는 조직문화가 조직시민행동에 미치는 영향을 실증적으로 분석하였다. 연구 결과는 첫째 조직문화(집단/위계)와 조직시민행동과의 관계는 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 조직문화(집단/위계)와 조직시민행동과의 관계에서 정서적몰입은 매개효과가 있는 것으로 나타났다. 조직문화는 조직시민행동에 직접적인 영향을, 정서적몰입을 통해 간접적인 영향을 미치는 것으로 확인하였다. 셋째, 동료의 사회적 태만은 조직문화(집단/위계)와 정서적몰입 간의 관계에서 부정적인 조절효과가 있는 것으로 나타났다. 해군장병들은 동료의 사회적 태만을 높게 인식할수록 조직문화와 정서적몰입 간에는 부정적인 조절효과가 있음을 확인하였다. 따라서 연구의 시사점과 의의로서 조직시민행동을 향상시키기 위해서는 조직환경의 변화에 적합한 균형된 조직문화의 향상과 함께 조직구성원들이 조직에 몰입할 수 있도록 주요 영향요인을 강화하고 사회적 태만에 미치는 영향요인에 대한 개선을 적극적으로 추진할 필요가 있다.

Keywords

Acknowledgement

이 논문은 2023년 해군사관학교 해양연구소의 지원에 의하여 연구되었음

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