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메타버스 플랫폼에서의 문화관광 활동 참여 의도에 영향을 미치는 요인에 관한 연구

Factors Influencing the Intention to Participate in Digital Cultural Tourism on the Metaverse Platform

  • Jiaping Zang (Graduate School of Global Business, Kyonggi University) ;
  • Eunjin Kim (Division of Business Administration, Kyonggi University)
  • 투고 : 2023.05.12
  • 심사 : 2023.09.18
  • 발행 : 2023.09.30

초록

메타버스는 다양한 기술 수단을 활용하여 몰입형 관광 서비스 경험을 제공할 수 있어 문화관광 산업에 큰 혁신을 가져올 것으로 예상되나 관련 연구는 아직 미미한 실정이다. 이에 본 연구는 S-O-R 모델을 기반으로 메타버스 플랫폼에서의 문화관광 활동 참여 의도에 영향을 미치는 요인을 분석하는 것을 목표로 하였다. 본 연구 결과는 문화관광 참여자의 학습 및 오락에 대한 내적 동기와 메타버스가 제공하는 다양한 감각 자극 및 사회적 상호작용과 같은 기능이 몰입 경험과 인지된 즐거움을 매개로 참여 의도에 유의미한 영향을 미치는 것을 보여주었다. 본 연구는 이를 통해 문화관광 산업의 메타버스 플랫폼 구축에 활용될 수 있는 다양한 실무적 시사점을 제시한다.

The metaverse applies various technological means such as digital twin modeling, 3D rendering, and holographic imaging, which can provide an immersive tourism service experience. However, since the development of the metaverse is still in its infancy, there is relatively little research on digital tourism from the perspective of the metaverse. This research empirically studies the factors that promote the participation behavior of users on the metaverse platform for digital cultural tourism. Our results show that users' internal motivations for learning and entertainment and the functions provided by metaverse, which are sensory stimulation and social interaction lead to the intention to participate in cultural tourism on metaverse with the mediating effects of immersion experience and perceived pleasure.

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