Journal of the Korean Applied Science and Technology (한국응용과학기술학회지)

The Korean Society of Applied Science and Technology (한국응용과학기술학회)
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The Effects of Interpersonal Relationship Ability on Nurses' Retention Intention and Turnover Intention in a General Hospital

간호사의 대인관계 능력이 재직 의도와 이직 의도에 미치는 영향

  • Received : 2022.12.30
  • Accepted : 2023.04.04
  • Published : 2023.04.30
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Abstract

This study aimed to identify the effects of nurses' interpersonal relationship ability on retention intention and turnover intention. The participants were 192 general duty nurses from a general hospital (95 with 36 months of experience or less, 97 with 37 months of experience or more) recruited using convenience sampling. Data were collected between February 15 and February 22, 2022. The data were analyzed by t-test, ANOVA, Pearson correlation coefficient, regression analysis, and more. The results demonstrated that turnover intention was higher among females. Also, a positive correlation between interpersonal relationship ability and retention intention was found to be significant among the nurses with at least 37 months of experience(r = .35, p < .001). The effect of interpersonal relationship ability on retention intention was found to be significant among the nurses with at least 37 months of experience(B = 0.71, t = 3.44, p < .001). However, the effect of interpersonal relationship ability on turnover intention was found to be nonsignificant. Based on these findings, this study concluded with the need for a strategy to strengthen interpersonal relation ability. during which the work experience should be considered, to promote nurses' retention intention.

본 연구는 간호사의 대인관계 능력이 재직 의도와 이직 의도에 미치는 영향을 경력집단별로 파악하기 위해 수행되었다. 연구대상은 편의표집에 의한 일개 종합병원의 일반 간호사 192명이었다(경력 36개월 이하 95명, 37개월 이상 97명). 자료수집 기간은 2022년 2월 15일-22이었다. 자료 분석은 t-test, ANOVA, Pearson correlation coefficient, regression analysis 등을 통해 이루어졌다. 연구결과를 보면, 이직 의도가 여자에서 더 높게 나타났다. 그리고 경력 37개월 이상 집단에서 대인관계 능력이 재직 의도와 정적 상관관계가 있었다. 대인관계 능력의 재직 의도에 대한 영향의 분석에서는 37개월 이상 집단에서 유의한 것으로 나타났다. 그러나 대인관계 능력의 이직 의도에 대한 영향은 유의하게 나타나지 않았다. 결론적으로 간호사들의 재직 의도 증진을 위해 대인관계 능력 강화를 위한 전략을 구축할 필요가 있으며, 이때 경력을 고려해야 할 것이다.

Keywords

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