Journal of the Korean BIBLIA Society for library and Information Science (한국비블리아학회지)

Korean Biblia Society for Library and Information Science (한국비블리아학회)
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A Study on Elderly Services by Elderly in Public Libraries in A Post-aged Society: Focusing on the Busan Metropolitan City Public Library

초고령사회 공공도서관 노인이용자를 위한 '노노 서비스(老老 service)' 방안 연구 - 부산광역시 공공도서관을 중심으로 -

  • 김명숙 (부산대학교 대학원 문헌정보학과)
  • Received : 2023.02.13
  • Accepted : 2023.03.01
  • Published : 2023.03.30
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Abstract

The purpose of this study is to prepare and present a plan for the elderly service, in which the elderly become service providers and beneficiaries for the elderly who have emerged as the main library users in the face of a post-aged society. As a result of a survey of 119 elderly users of public libraries in the Busan area and an interview with a focus group of librarians at G Library, it was confirmed that the elderly service was needed. The most necessary services in terms of the beneficiaries of the Elderly Services by Elderly were surveyed in the order of computer information search help service, library usage guide service, book search method guide service, and recommended or popular book guide service. In terms of 'Elderly Services by Elderly' providers, the willingness to participate was the highest among those in their 60s, and the preferred method of participation was paid volunteer work three times a week, within four hours a day. Accordingly, it was analyzed that participants were recruited in connection with the social contribution activities of the government employment program for the elderly and prior training was necessary. In addition, the need for the creation of a community space for the elderly and the participation of retired librarians was raised.

본 연구의 목적은 초고령사회를 맞아 도서관 주이용자로 등장한 노인을 위하여 노인이 서비스 제공자이며 수혜자가 되는 '노노 서비스' 방안을 마련하여 제시하기 위한 것이다. 부산지역 공공도서관의 노인이용자 119명을 대상으로 한 설문조사와 G도서관 사서 포커스그룹과의 면담 결과 '노노 서비스'가 필요한 것으로 확인되었다. '노노 서비스' 수혜자 측면에서 가장 필요한 서비스는 컴퓨터 정보검색 도움서비스, 도서관 이용 안내서비스, 도서 검색방법 안내서비스, 권장 또는 인기도서 안내서비스 등의 순으로 조사되었다. '노노 서비스' 제공자 측면에서 참여의향은 60대가 가장 높았고 참여방법은 실비유급 자원봉사로 1주일에 3회, 1일 4시간 이내를 가장 선호하였다. 이에 따라 참여자는 정부 노인일자리사업의 사회공헌활동과 연계하여 모집하고 사전교육이 필요한 것으로 분석되었다. 더불어 노인커뮤니티 공간 조성과 은퇴사서의 참여 필요성도 제기 되었다.

Keywords

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