DOI QR코드

DOI QR Code

Information Security Job Skills Requirements: Text-mining to Compare Job Posting and NCS

정보보호 직무 수행을 위해 필요한 지식 및 기술: 텍스트 마이닝을 이용한 구인광고와 NCS의 비교

  • Hyo-Jung Jun (Department of MIS, Chungbuk National University) ;
  • Byeong-Jo Park (Department of Convergence Security, Chungbuk National University) ;
  • Tae-Sung Kim (Department of MIS, Chungbuk National University)
  • 전효정 (충북대학교 경영정보학과 ) ;
  • 박병조 (충북대학교 융합보안협동과정) ;
  • 김태성 (충북대학교 경영정보학과 )
  • Received : 2023.06.06
  • Accepted : 2023.07.16
  • Published : 2023.08.31

Abstract

As a sufficient workforce supports the industry's growth, workforce training has also been carried out as part of the industry promotion policy. However, the market still has a shortage of skilled mid-level workers. The information security disclosure requires organizations to secure personnel responsible for information security work. Still, the division between information technology work and job areas is unclear, and the pay is not high for responsibility. This paper compares job keywords in advertisements for the information security workforce for 2014, 2019, and 2022. There is no difference in the keywords describing the job duties of information security personnel in the three years, such as implementation, operation, technical support, network, and security solution. To identify the actual needs of companies, we also analyzed and compared the contents of job advertisements posted on online recruitment sites with information security sector knowledge and skills defined by the National Competence Standards used for comprehensive vocational training. It was found that technical skills such as technology development, network, and operating system are preferred in the actual workplace. In contrast, managerial skills such as the legal system and certification systems are prioritized in vocational training.

산업진흥 정책의 하나로 정보보호 인력양성 및 교육이 꾸준히 이루어지고 있지만, 시장에는 여전히 중고급 이상의 숙련인력은 부족하다. 정보보안 공시제도의 시행 및 확대에 따라, 정보보호를 전담할 전문인력의 확보 및 유지의 필요성은 더욱 커지고 있다. 하지만, 지능정보사회로의 진입에 따라 정보기술 업무와 정보보호 업무 간의 구분은 더욱 애매해지고 있어, 정보보호만의 전문성을 키우고 인정받기 위한 수단이 필요하다. 본 논문에서는 업무수행에 필요한 지식 및 기술을 규명하여 정보보호 전문성 확보를 위한 수단으로 활용하는 방안을 제안하고자 하였다. 2014년, 2019년, 2022년 게시된 정보보호 인력 구인광고 데이터를 수집하여, 직무 키워드를 비교한 결과, 구축, 운영, 기술지원, 네트워크, 보안솔루션 등이 주요 키워드임을 확인하였으며, 이는 년도별로 차이가 없었다. 또한, 기업의 실제 수요를 파악하기 위해, 텍스트마이닝 기법을 이용하여 구인광고 내용과 국가직무능력표준 정보보호 분야 지식기술 내용을 비교 분석하였다. 그 결과, 실제 현업에서는 기술개발, 네트워크, 운영체제 등 기술적인 능력을 선호하는 것으로 나타났지만, 직업훈련에서는 법제도, 인증제도 등 관리 능력이 우선시되고 있음을 확인하였다.

Keywords

References

  1. 강병서, 김계수, 사회과학 통계분석, 한나래, 2009. 
  2. 김경훈, 채명신, 이병태, "텍스트마이닝을 통한 최고경영자 대상 이러닝 콘텐츠 트렌드 분석", 경영정보학연구, 제19권, 제2호, 2017, pp. 1-19.  https://doi.org/10.14329/isr.2017.19.2.001
  3. 양지훈, 양성병, 윤상혁, "생성형 AI 서비스의 성공요인에 대한 탐색적 연구: 텍스트 마이닝과 ChatGPT를 활용하여", 경영정보학연구, 제25권, 제2호, 2023, pp. 125-144.  https://doi.org/10.14329/isr.2023.25.2.125
  4. 한국산업인력공단, 2023, Available at https://www.hrdkorea.or.kr/1/7/1. 
  5. Abernethy, A. M. and G. R. Franke, "The information content of advertising: A meta-analysis", Journal of Advertising, Vol.25, No.2, 1996, pp. 1-17.  https://doi.org/10.1080/00913367.1996.10673496
  6. Ahsan, K., M. Ho, and S. Khan, "Recruiting project managers: A comparative analysis of competencies and recruitment signals from job advertisements", Project Management Journal, Vol.44, No.5, 2013, pp. 36-54.  https://doi.org/10.1002/pmj.21366
  7. Back, A., A. Hajikhani, and A. Suominen, "Text mining on job advertisement data: Systematic process for detecting artificial intelligence related jobs", 1st Workshop on AI + Infometrics (AII2021), 2021. 
  8. Backhaus, K. B., "An exploration of corporate recruitment descriptions on Monster. com", The Journal of Business Communication, Vol.41, No.2, 2004, pp. 115-136.  https://doi.org/10.1177/0021943603259585
  9. BLS, Information Security Analysts: Occupational Outlook Handbook, 2022, Available at https://www.bls.gov/ooh/computer-and-information-technology/information-security-analysts.htm. 
  10. Boselli, R., M. Cesarini, F. Mercorio, and M. Mezzanzanica, "Classifying online job advertisements through machine learning", Future Generation Computer Systems, Vol.86, 2018, pp. 319-328.  https://doi.org/10.1016/j.future.2018.03.035
  11. Brencic, V. and J. B. Norris, "Employers' online search: An empirical analysis", Industrial Relations: A Journal of Economy and Society, Vol.48, No.4, 2009, pp. 684-709.  https://doi.org/10.1111/j.1468-232X.2009.00581.x
  12. Cappelli, P., "Making the most of on-line recruiting", Harvard Business Review, Vol.79, No.3, 2001, pp. 139-148. 
  13. Chang, H. C., C. Y. Wang, and S. Hawamdeh, "Emerging trends in data analytics and knowledge management job market: Extending KSA framework", Journal of Knowledge Management, Vol.23, No.4, 2019, pp. 664-686.  https://doi.org/10.1108/JKM-02-2018-0088
  14. CyberSeek, About this tool, 2023, Available at https://www.cyberseek.org/index.html#whatIsCyber. 
  15. Da Silva, L. B. P., R. Soltovski, J. Pontes, F. T. Treinta, P. Leitao, E. Mosconi, L. M. M. De Resende, and R. T. Yoshino, "Human resources management 4.0: Literature review and trends", Computers & Industrial Engineering, Vol.168, No.1, p. 108111, 2022, doi:10.1016/j.cie.2022.108111. 
  16. Debrah, Y. A. and E. F. Reid, "Internet professionals: job skills for an on-line age", International Journal of Human Resource Management, Vol.9, No.5, 1998, pp. 910-933.  https://doi.org/10.1080/095851998340874
  17. Forbes, Why cybersecurity is the springboard for successful digital transformation, 2022.6.9, Available at https://www.forbes.com/sites/forbestechcouncil/2022/06/09/why-cybersecurity-is-the-springboard-for-successful-digital-transformation/?sh=1aebd03362cb. 
  18. Gallivan, M. J., D. P. Truex III, and L. Kvasny, "Changing patterns in IT skill sets 1988-2003: a content analysis of classified advertising", ACM SIGMIS Database: The DATABASE for Advances in Information Systems, Vol.35, No.3, 2004, pp. 64-87.  https://doi.org/10.1145/1017114.1017121
  19. Gilli, K., M. Nippa, and M. Knappstein, "Leadership competencies for digital transformation: An exploratory content analysis of job advertisements", German Journal of Human Resource Management, Vol.37, No.1, 2023, pp. 50-75. 
  20. Gupta, V. and G. S. Lehal, "A survey of text mining techniques and applications", Journal of Emerging Technologies in Web Intelligence, Vol.1, No.1, 2009, pp. 60-76.  https://doi.org/10.4304/jetwi.1.1.60-76
  21. Harper, R., "The collection and analysis of job advertisements: A review of research methodology", Library and Information Research, Vol.36, No.112, 2012, pp. 29-54.  https://doi.org/10.29173/lirg499
  22. Hotho, A., A. Nurnberger, and G. Paass, "A brief survey of text mining", Journal for Language Technology and Computational Linguistics, Vol.20, No.1, 2005, pp. 19-62.  https://doi.org/10.21248/jlcl.20.2005.68
  23. Hunkenschroer, A. L. and C. Luetge, "Ethics of AI-enabled recruiting and selection: A review and research agenda", Journal of Business Ethics, Vol.178, No.4, 2022, pp. 977-1007.  https://doi.org/10.1007/s10551-022-05049-6
  24. IBM, Future of Work: Building cyber resilience: The time to prioritize cybersecurity is now, 2021.8.30, Available at https://www.ibm.com/blogs/ibm-training/building-cyber-resilience-ibm/. 
  25. Imran, F., K. Shahzad, A. Butt, and J. Kantola, "Leadership competencies for digital transformation: Evidence from multiple cases", International Conference on Applied Human Factors and Ergonomics, 2020, pp. 81-87. 
  26. Karakatsanis, I., W. AlKhader, F. MacCrory, A. Alibasic, M. A. Omar, Z. Aung and W. L. Woon, "Data mining approach to monitoring the requirements of the job market: A case study", Information Systems, Vol.65, 2017, pp. 1-6.  https://doi.org/10.1016/j.is.2016.10.009
  27. Mardis, M. A., J. Ma, F. R. Jones, C. R. Ambavarapu, H. M. Kelleher, L. I. Spears, and C. R. McClure, "Assessing alignment between information technology educational opportunities, professional requirements, and industry demands", Education and Information Technologies, Vol.23, No.4, 2018, pp. 1547-1584.  https://doi.org/10.1007/s10639-017-9678-y
  28. Meyer, M. A., "Healthcare data scientist qualifications, skills, and job focus: A content analysis of job postings", Journal of the American Medical Informatics Association, Vol.26, No.5, 2019, pp. 383-391.  https://doi.org/10.1093/jamia/ocy181
  29. National Competency Standards, 2023, Available at https://ncs.go.kr/index.do. 
  30. Pejic-Bach, M., T. Bertoncel, M. Mesko and Z. Krstic, "Text mining of industry 4.0 job advertisements", International Journal of Information Management, Vol.50, 2020, pp. 416-431.  https://doi.org/10.1016/j.ijinfomgt.2019.07.014
  31. Todd, P. A., J. D. McKeen, and R. B. Gallupe, "The evolution of IS job skills: A content analysis of IS job advertisements from 1970 to 1990", MIS Quarterly, Vol.19, No.1, 1990, pp. 1-27.  https://doi.org/10.2307/249709
  32. Wade, M. R. and M. Parent, "Relationships between job skills and performance: A study of webmasters", Journal of Management Information Systems, Vol.18, No.3, 2002, pp. 71-96.  https://doi.org/10.1080/07421222.2002.11045694
  33. World Economic Forum, Global Risks Report 2022, 2022. Available at https://www.weforum.org/reports/global-risks-report-2022/.