중소기업 관리자의 리더십, 조직동일시가 직무만족도에 미치는 영향력: 중소기업 종사자의 조직신뢰의 매개효과를 중심으로

The Influence of SME Manager's Leadership and Organizational Identification on Job Satisfaction: Focusing on the Mediating Effect of Organizational Trust among SME Workers

  • 황수광 (호서대학교 벤처대학원 벤처경영학과) ;
  • 하규수 (호서대학교 벤처대학원 벤처경영학과)
  • 투고 : 2022.09.05
  • 심사 : 2022.10.20
  • 발행 : 2022.10.31

초록

본 연구는 중소기업의 관리자의 리더십 유형과 조직동일시을 이해하는 것을 목적으로 한다. 본 연구의 목적은 중소기업의 관리자 리더십과 조직동일시가 직무만족에 미치는 영향력과 조직신뢰의 매개효과를 분석하였다. 분석 자료는 중소기업 직원을 대상으로 하였으며, 수집된 자료는 다중회귀분석을 이용하여 분석하였다. 그 결과는 다음과 같다. 리더십 유형 중 변혁적 리더십과 거래적 리더십은 직무만족도에 유의미한 정(+)의 영향을 미쳤으며, 조직동일시는 직무만족도에 유의미한 정(+)의 영향을 미쳤다. 중소기업의 조직신뢰에 대한 매개효과는 변혁적 리더십→조직신뢰→직무만족도, 거래적 리더십→조직신뢰→직무만족도, 조직동일시→조직신뢰→직무만족도와의 관계에서 유의미한 영향을 미치는 것으로 나타났다. 본 연구결과를 통해서 중소기업 관리자의 리더십과 조직의 역할의 중요성을 알 수 있었다. 또한 중소기업은 조직비전을 통해서 조직구성원들에게 조직에 대한 긍정적인 이미지를 심어주는 전략이 필요하다.

The satisfaction and performance levels of employees also depend upon the leadership styles adopted by corporate leaders. Meanwhile, organizational identification is a fundamental organizational behavioural concept in business that influences employee belongingness with the organization. Taking into account the relevance of this research topic, this paper aims to understand of organizational identification and leadership styles in SMEs. It also investigated the mediation role of organizational true. For the analysis, a questionnaire survey was conducted on employees of SMEs, and the collected data were analyzed using the hierarchical multiple regression analysis. Analysis results are as follows: First, out of leadership style, transformational leadership, transactional Leadership had a positive effect on job satisfaction. Second, organizational identification had a positive effect on job satisfaction. Third, in the relationship between leadership, organizational identification and job satisfaction, the mediating effect of organizational true had significant transformational leadership→organizational truer→job satisfaction, transactional leadership→organizational truer→job satisfaction, organizational identification→organizational truer→job satisfaction. The results of this study show that the role of middle managers is very important in SMEs. The leadership of SME managers can also be linked to organizational performance through the job satisfaction of workers. Therefore, SME' CEO should provide opportunities to receive professional training on the leadership of middle managers. In addition, SME' CEO need a strategy to instill a positive image of the organization in workers through the organizational vision.

키워드

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