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The Influence of SME Manager's Leadership and Organizational Identification on Job Satisfaction: Focusing on the Mediating Effect of Organizational Trust among SME Workers  

Hwang, Su-Gwang (Hoseo University The Graduate School)
Ha, Kyu-Soo (Hoseo University The Graduate School)
Publication Information
Asia-Pacific Journal of Business Venturing and Entrepreneurship / v.17, no.5, 2022 , pp. 223-235 More about this Journal
Abstract
The satisfaction and performance levels of employees also depend upon the leadership styles adopted by corporate leaders. Meanwhile, organizational identification is a fundamental organizational behavioural concept in business that influences employee belongingness with the organization. Taking into account the relevance of this research topic, this paper aims to understand of organizational identification and leadership styles in SMEs. It also investigated the mediation role of organizational true. For the analysis, a questionnaire survey was conducted on employees of SMEs, and the collected data were analyzed using the hierarchical multiple regression analysis. Analysis results are as follows: First, out of leadership style, transformational leadership, transactional Leadership had a positive effect on job satisfaction. Second, organizational identification had a positive effect on job satisfaction. Third, in the relationship between leadership, organizational identification and job satisfaction, the mediating effect of organizational true had significant transformational leadership→organizational truer→job satisfaction, transactional leadership→organizational truer→job satisfaction, organizational identification→organizational truer→job satisfaction. The results of this study show that the role of middle managers is very important in SMEs. The leadership of SME managers can also be linked to organizational performance through the job satisfaction of workers. Therefore, SME' CEO should provide opportunities to receive professional training on the leadership of middle managers. In addition, SME' CEO need a strategy to instill a positive image of the organization in workers through the organizational vision.
Keywords
leadership; organizational identification; organizational truer; job satisfaction;
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