Journal of Practical Engineering Education (실천공학교육논문지)

Korean Institute for Pratical Engineering Education (한국실천공학교육학회)
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Analysis of User Experience for the Class Using Metaverse - Focus on 'Spatial' -

메타버스의 수업활용에 관한 사용자 경험 분석 - 스페이셜(Spatial)을 중심으로 -

  • Lee, Yejin (Department of Industrial Design Engineering, KOREATECH) ;
  • Jung, Kwang-Tae (Department of Industrial Design Engineering, KOREATECH)
  • 이예진 (한국기술교육대학교 디자인공학과) ;
  • 정광태 (한국기술교육대학교 디자인공학과)
  • Received : 2022.07.19
  • Accepted : 2022.08.26
  • Published : 2022.08.31
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Abstract

In this study, the user experience was analyzed from the learner's point of view, focusing on the metaverse platform 'Spatial'. SUS(System Usability Scale) was used to evaluate the usability of the metaverse platform 'Spatial' in a college class, and the Magnitude estimation technique was used to evaluate the immersion and satisfaction with the class. In addition, a questionnaire survey was used to collect user experience opinions on the use of 'Spatial' as a teaching tool. Looking at the usability evaluation results of the 'Spatial' system, the students evaluated the usability, immersion, and satisfaction quite positively. Looking at the user experience of metaverse platform 'Spatial', it was found that students highly valued Metaverse as an educational tool that can provide a place for many people to gather and communicate even in a non-face-to-face space. Compared to other online platforms, metaverse has advantages in ease of use, interaction, immersion, and interest. In particular, in addition to keyboard, touch, and display, interaction using the five senses such as voice, motion, and gaze was recognized as a great advantage. On the other hand, it was found that high openness, freedom, and interest factors can both promote learning and inhibit learning. Nevertheless, it is judged that the metaverse platform 'Spatial' can be effectively applied in college classes because it enables various interactions between instructor and learner or between learner and learner.

본 연구에서는 학습자 관점에서 메타버스 플랫폼인 '스페이셜'을 중심으로 수업 도구로서의 사용자 경험을 분석하였다. 대학 수업에서의 메타버스 플랫폼 스페이셜의 사용성 평가를 위하여 SUS를 활용하였고, 스페이셜을 활용한 수업에 대한 몰입감과 만족도를 평가하기 위하여 Magnitude Estimation 방법을 활용하였다. 그리고 수업 도구로서의 스페이셜 사용에 관한 사용자 경험 의견을 수집하기 위하여 설문기법을 활용하였다. 스페이셜 시스템에 대한 사용성 평가 결과를 보면 수강생들은 스페이셜의 사용성, 몰입감, 만족도에 대해 꽤 긍정적으로 평가하였다. 그리고 메타버스 플랫폼 스페이셜의 사용자 경험 내용을 보면, 수강생들은 메타버스가 비대면 공간 속에서도 많은 사람들의 모여 소통할 수 있는 장을 제공할 수 있는 교육 도구로서 그 효용가치를 높게 평가하는 것을 알 수 있었다. 메타버스는 다른 온라인 플랫폼에 비하여 사용편의성, 상호작용, 몰입감, 흥미유발을 장점으로 들 수 있다. 특히 키보드와 터치방식, 그리고 디스플레이 외에 음성, 동작, 시선 등 오감을 활용한 상호작용이 가능하다는 것이 큰 장점으로 인식되었다. 반면 메타버스의 높은 개방성과 자유도, 그리고 흥미요소는 학습을 촉진하는 동시에 저해 요인이 될 수 있음을 알 수 있었다. 그럼에도 불구하고 결론적으로 메타버스 플랫폼 '스페이셜'은 온라인 강의실 생성과 다양한 학습 기능들을 제공하고 있고, 교수자와 학습자 또는 학습자와 학습자 간의 다양한 상호작용이 가능하기 때문에 대학 수업에서 효과적으로 적용할 수 있을 것으로 판단된다.

Keywords

Acknowledgement

This paper was supported by 2022 Education and Research Promotion Project of KOREATECH. This results was supported by "Regional Innovation Strategy (RIS)" through the National Research Foundation of Korea(NRF) funded by the Ministry of Education(MOE) (2022RIS-004).

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