Knowledge Management Research (지식경영연구)

The Knowledge Management Society of Korea (한국지식경영학회)
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An Examination of Preconditions for the Creation of Collective Intelligence

집단지성 발현의 선행요인 검토

  • Received : 2022.07.20
  • Accepted : 2022.08.09
  • Published : 2022.09.30
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Abstract

This study aimed to reveal factors that contribute to the creation of collective intelligence (CI) and to provide a cornerstone for future studies on this subject. We hypothesized that effects of the complexity and meaningfulness of the task, diversity, openness to experience, independence, decentralization, and the use of information and communication technology (ICT) are preconditions for the creation of CI. To investigate these hypotheses, we surveyed 200 individuals in the research and development-based manufacturing industry and collected a total of 185 valid responses. The results of the analysis showed that the meaningfulness of the task, openness to experience, independence, decentralization, and the use of ICT had positive effects on CI. Both perceived dissimilarity and value diversity had negative effects on CI. When all variables were included, their significance for the creation of CI showed the following order: use of ICT, the meaningfulness of the task, openness to experience, perceived dissimilarity, and value difference. The theoretical and empirical implications of these results were discussed.

본 연구는 기존 연구들에서 언급된 집단지성 발현의 선행요인들을 검증함으로써 관련분야 발전에 기여하는 것을 연구 목적으로 한다. 이를 위해 집단지성 발현의 선행요건으로 과업의 복잡성과 의미성, 다양성, 경험에 대한 개방성, 커뮤니케이션 독립성, 의사결정의 분권화, ICT(Information and Communication Technologies) 활용을 검토하였다. 연구가설 검증을 위해 연구개발 사업부에 속한 구성원을 대상으로 200부의 설문지를 배포하였고, 회수된 198부 중에서 불성실한 13개를 제외한 185개의 데이터를 최종 분석하였다. 분석결과, 과업의 의미성, 경험에 대한 개방성, 의사결정 분권화, ICT활용이 각각 집단지성 발현에 긍정적인 영향을 미치는 것을 확인하였다. 그리고 지각된 비유사성과 가치 다양성은 각각 집단지성 발현에 부정적인 영향을 미쳤으며, 모든 변수들을 함께 고려했을 때, ICT 활용, 과업의 의미, 경험에 대한 개방성, 인지된 비유사성과 가치 다양성 순서로 집단지성 발현에 영향을 미치는 것을 발견하였다. 본 연구결과의 이론 및 실무적 시사점은 토의부분에서 자세히 분석하였다.

Keywords

Acknowledgement

본 논문은 충남대학교 학술연구비에 의해 지원되었음

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