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http://dx.doi.org/10.15813/kmr.2022.23.3.011

An Examination of Preconditions for the Creation of Collective Intelligence  

Chu, Cheol Ho (Samsung Electro-Mechanics)
Ryu, Suyoung (Chungnam National University)
Publication Information
Knowledge Management Research / v.23, no.3, 2022 , pp. 213-229 More about this Journal
Abstract
This study aimed to reveal factors that contribute to the creation of collective intelligence (CI) and to provide a cornerstone for future studies on this subject. We hypothesized that effects of the complexity and meaningfulness of the task, diversity, openness to experience, independence, decentralization, and the use of information and communication technology (ICT) are preconditions for the creation of CI. To investigate these hypotheses, we surveyed 200 individuals in the research and development-based manufacturing industry and collected a total of 185 valid responses. The results of the analysis showed that the meaningfulness of the task, openness to experience, independence, decentralization, and the use of ICT had positive effects on CI. Both perceived dissimilarity and value diversity had negative effects on CI. When all variables were included, their significance for the creation of CI showed the following order: use of ICT, the meaningfulness of the task, openness to experience, perceived dissimilarity, and value difference. The theoretical and empirical implications of these results were discussed.
Keywords
Collective intelligence; Meaningfulness of the task; Diversity; Openness to experience; Use of ICT;
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